Palladium Hotel Group is a prominent Spanish multinational corporation specializing in the hospitality sector, with its global headquarters located in Ibiza. The group manages an extensive portfolio of luxury and lifestyle brands, including TRS Hotels, Grand Palladium Hotels & Resorts, BLESS Collection Hotels, and Only YOU Hotels, operating over 40 properties across Spain, Italy, and the Americas. With a workforce of thousands, it stands as one of the most significant players in the global tourism industry, known for its innovation in guest experiences and high-end service.

In Spain, Palladium maintains a robust presence with a diverse range of hotels in major urban centers like Madrid, Barcelona, Valencia, and Sevilla, as well as prime coastal destinations like Ibiza and Marbella. For international professionals, the company offers a gateway into the European luxury hospitality market, providing roles that span from corporate revenue management to specialized resort operations. The company's international outlook and multi-brand strategy make it an attractive employer for those seeking career growth within a globally recognized Spanish hospitality leader.

Founded in the late 1960s as Fiesta Hotels & Resorts by Abel Matutes Juan, the company began with properties in the Balearic Islands. It rebranded to Palladium Hotel Group in 2012 to better represent its diverse portfolio of luxury and upscale hotel brands.

For international professionals

Headquartered in Ibiza, offering unique career opportunities in one of the world's premier tourism hubs.
Operates a diverse portfolio of international brands including Hard Rock Hotels and BLESS, providing exposure to global luxury standards.
Offers a wide range of positions from corporate roles in Revenue Management and Finance to operational roles in high-end resorts.
Maintains a strong presence in major Spanish cities like Madrid, Barcelona, and Valencia, offering urban career paths alongside coastal resort roles.
Provides opportunities for internal mobility and professional development across its global network of properties.

This job was published a year ago

Pool Assistance Controller - Only YOU Sevilla

Palladium Hotel Group

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Only YOU Hotels is an innovative benchmark in the urban sector and the best host in Seville!

We want to build a hosting team capable of falling in love with their work every day, who knows the latest trends in the city and is eager to surprise our guests with excellent service. Our intention is to share the passion, success, and values of our brand with you. If you identify with us, are daring, creative, and passionate about this world... join our Only YOU Sevilla team!

We are hiring a Pool Assistance Controller.

Your mission will be to maintain the highest customer satisfaction in the pool area, acting as the point of reference for any requests guests may have. Performing your duties efficiently, in accordance with established procedures and quality standards, offering professional attention and a genuine service attitude that meets guest expectations.

We believe that everyone has something unique to offer... Join the Palladium team and discover it!

Your main functions will be:

- Preparing the pool area before opening: arranging towels, sun loungers, umbrellas, and everything else necessary.

- Supervising compliance with pool regulations: capacity, waiting times for sun loungers, order in case of a waiting list, etc.

- Advising and guiding the guest on everything they need to know about the pool menu, both for food and drinks.

- Cleaning and organizing the pool area, leaving it ready for the following day.

What do we offer you?:

- You will join Palladium Hotel Group, a Spanish company with an international presence in the midst of an expansion process, which has been recognized for the third consecutive year as a Top Employer in Spain, Italy, Mexico, Dominican Republic, Brazil, and Jamaica.

- We offer a competitive salary policy, fixed-discontinuous contracting, as well as training plans so that you have opportunities for development and growth within the company at a national and international level.

- You will be part of a dynamic, multicultural team with a winning mentality and great professionals from the hotel sector, and you will stay up to date with the new trends in your area and the sector.

- Additionally, you can enjoy access to discounts at group hotels and other associated companies through the PHG Benefits Club.

View original advert (Spanish)

Only YOU Hotels es un referente innovador en el sector urbano y el mejor anfitrión de Sevilla!

Queremos formar un equipo anfitrión, capaz de enamorarse cada día de su trabajo, que conozca las últimas tendencias de la ciudad y tenga ganas de sorprender con un servicio excelente a nuestros clientes. Nuestra intención es compartir contigo la pasión, el éxito y los valores de nuestra marca. Si te identificas con nosotros, eres atrevido, creativo, y te apasiona este mundo... ¡únete a nuestro equipo de Only YOU Sevilla!

Incorporamos un Pool Assintance Controller.

Tu misión será mantener la mayor satisfacción del cliente en la zona de piscina, siendo la persona de referencia ante peticiones que puedan tener los clientes. Desempeñando su labor de forma eficiente, de acuerdo a los procedimientos y estándares de calidad establecidos. Ofreciendo una atención profesional y genuina actitud de servicio que satisfaga las expectativas del cliente.

Creemos que todas las personas tienen algo único que ofrecer... ¡Únete al equipo de Palladium y descúbrelo!

Tus funciones principales serán:

- Preparar la zona de piscina antes de su apertura: colocación de toallas, hamacas, sombrillas y todo aquello que sea necesario.

- Supervisar que se cumple la normativa de piscina: aforo, tiempos de espera de las hamacas, orden en caso de que hubiera lista de espera, etc.

- Aconsejar y asesorar al cliente en todo lo que necesite saber de la carta de la piscina, tanto de comida como de bebida.

- Recogida y orden de la zona de piscina, quedando preparado para el día siguiente.

¿Qué te ofrecemos?:

- Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por tercer año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.

- Ofrecemos una política salarial competitiva, contratación fija-discontinua, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.

- Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.