Administrative Assistant with Disability Certificate (Las Rozas)

Randstad España
Randstad España
Madrid, SpainOn-site€17,094Added 5 days agoMid · 2+ yearsPermanentRemote: Hybrid🇪🇸Spanish: Native
Hybrid🇪🇸 Translated from SpanishMicrosoft officeGoogle driveCustomer serviceCommunication

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

- Disability Certificate: It is essential to have a valid disability certificate of 33% or higher.
- Education Level: Vocational Training Certificate (Intermediate or Higher Degree) in Administration and Finance or Secretarial Studies.
- Experience: Minimum of 2 years of experience in positions of similar responsibility within financial entities, appraisal, real estate, logistics and transport, insurance, or telephony.
- Knowledge and Tools: User-level proficiency in the Microsoft Office suite and basic knowledge of Google Drive.
- Complementary Training: Courses in telephone service, communication, or customer service will be positively valued.
- Skills: Clear results orientation, good communication (clear and empathetic), and the ability to prioritize.

Benefits

- Social Benefits: Restaurant card with financial aid for meals from Monday to Thursday on in-person work days.

Job Description

Do you have administrative training and enjoy customer service and resolving inquiries? If you are an organized, resourceful person with a vocation for service, we want to meet you! On behalf of Fundación Randstad, we are looking to incorporate an Administrative Assistant to support communications management in a dynamic and collaborative environment.

- Customer Service: Management of phone calls and emails with clients and technicians.
- Inquiry Resolution: Providing immediate responses or redirecting requests to the corresponding department.
- Information Management: Requesting information from various official bodies and refining the information received.
- Processing: Designation and thorough follow-up of assignments.

- Disability Certificate: It is essential to have a valid disability certificate of 33% or higher.
- Education Level: Vocational Training Certificate (Intermediate or Higher Degree) in Administration and Finance or Secretarial Studies.
- Experience: Minimum of 2 years of experience in positions of similar responsibility within financial entities, appraisal, real estate, logistics and transport, insurance, or telephony.
- Knowledge and Tools: User-level proficiency in the Microsoft Office suite and basic knowledge of Google Drive.
- Complementary Training: Courses in telephone service, communication, or customer service will be positively valued.
- Skills: Clear results orientation, good communication (clear and empathetic), and the ability to prioritize.

- Contract: Permanent contract with immediate incorporation into the staff.
- Working Day and Schedule: Full-time with a flexible schedule. Monday to Thursday from 09:00 to 14:00 and from 15:00 to 18:15 (with a one-hour lunch break). Fridays are an intensive schedule from 08:00 to 15:00.
- Work Model: Hybrid work model with 40% telecommuting (subject to the company's productivity policy).
- Salary: 17,094 euros gross per year.
- Social Benefits: Restaurant card with financial aid for meals from Monday to Thursday on in-person work days.

View original advert (Spanish)

¿Tienes formación administrativa y disfrutas con la atención al cliente y la resolución de consultas? Si eres una persona organizada, resolutiva y con vocación de servicio, ¡queremos conocerte! Desde Fundación Randstad buscamos incorporar a un Auxiliar Administrativo o Administrativa para apoyar en la gestión de comunicaciones en un entorno dinámico y colaborativo.

- Atención al cliente: Gestión de llamadas telefónicas y de correos electrónicos con clientes y técnicos.
- Resolución de consultas: Dar respuesta en el momento o redireccionar la petición al departamento correspondiente.
- Gestión de la información: Solicitud de información a diferentes organismos oficiales y depuración de la información recibida.
- Tramitación: Designación y seguimiento exhaustivo de encargos.

- Certificado de discapacidad: Imprescindible disponer de un certificado de discapacidad en vigor igual o superior al 33%.
- Nivel de estudios: Ciclo Formativo de Formación Profesional (Grado Medio o Superior) en Administración y Finanzas o en Secretariado.
- Experiencia: Mínimo 2 años de experiencia en puestos de similar responsabilidad dentro de entidades financieras, tasación, inmobiliarias, logística y transporte, seguros o telefonía.
- Conocimientos y herramientas: Manejo del paquete Microsoft Office a nivel usuario y conocimientos básicos de la herramienta Google Drive.
- Formación complementaria: Se valorará positivamente contar con cursos de atención telefónica, comunicación o atención al cliente.
- Habilidades: Clara orientación a resultados, buena comunicación (clara y empática) y capacidad de priorizar.

- Contrato: Contrato indefinido con incorporación inmediata a la plantilla.
- Jornada y horario: Jornada completa con horario flexible. De lunes a jueves de 09:00 a 14:00 horas y de 15:00 a 18:15 horas (con una hora de pausa para comer). Los viernes el horario es intensivo de 08:00 a 15:00 horas.
- Modalidad de trabajo: Modelo de trabajo híbrido con un 40% de teletrabajo (sujeto a la política de productividad de la empresa).
- Salario de 17.094 euros brutos anuales.
- Beneficios sociales: Tarjeta restaurante con ayuda económica para las comidas de lunes a jueves en los días de trabajo presencial.

Global L&D Program Manager

Ireland, Dublin, Dublin / United Kingdom, London, London / Italy, Milano, Milan / Germany, Hessen, Frankfurt / Poland, Multiple Locations, Multiple Locations / Spain, Madrid, Madrid
€80K🇬🇧
2d ago
Need a visa? No sponsorship mentioned here. Browse visa jobs