Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Commercial, Marketing &Amp; Technical Service Director

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you a commercial leader with a solid technical background and experience in multinational industrial environments? Are you looking to make a definitive strategic leap and become an active member of a Steering Committee?

At Randstad Professional, we are looking to incorporate a Commercial, Marketing, and Technical Service Director to lead the growth strategy, after-sales, and market positioning of a major international company. If you have experience managing large OEM accounts, a passion for industrial environments, and are seeking a position with a 360° vision (Sales, Marketing, and SAT), this is your opportunity!

Reporting directly to the General Management, you will be responsible for transversally leading the Sales, Marketing, and After-Sales Technical Service areas:

- Commercial Strategy and Key Accounts: Define and implement the company's commercial strategy, managing complex contractual negotiations, profitability margins, RFQ processes, and the acquisition of new strategic accounts (OEMs and industrial clients).
- After-Sales and Warranty Management (Technical Service & Warranty): Lead technical support and warranty management functions, using field data to collaborate with Engineering and Quality for continuous product improvement.
- Team Management and External Networks: Direct, motivate, and set KPIs for a multidisciplinary internal team (KAMs, SAT, Marketing, and Customer Service), as well as manage and develop the network of external commercial agents across Europe.
- Operational Marketing and Trade Fairs: Supervise and coordinate the marketing department, providing strategic vision for campaigns, sales materials, and the company's image at international industry fairs and exhibitions.

Minimum Experience:
- Minimum 5 years of demonstrable experience in commercial management roles or senior sales management in B2B industrial environments (experience in HVAC, Refrigeration, or Automotive sectors is highly valued).
- Real and essential experience in the management and leadership of work teams. Previous experience managing technical support or after-sales/warranty areas is highly valued.
- Education Level: Higher University Degree, preferably Industrial Engineering or a similar technical background. Complementary training such as an MBA or commercial management will be a plus.
- Languages:
* English: Fluent/Advanced level (Minimum C1), as it is the indispensable vehicular language for the international market.
* German: Highly desirable and valued (not mandatory).
- Other Critical Requirements:
* Full availability to travel frequently throughout Spain and Europe (approximately 1 week per month and full weeks during international fairs).
* Residence or ease of daily commute to the plant in Alcalá de Henares.

Compensation Package:
- Competitive fixed salary of 70,000 gross per year + 10% variable salary subject to the achievement of objectives.
- Career Plan: Direct hiring by the company for a key strategic position within the Steering Committee.
- Tools: 100% coverage of international travel expenses and availability of a company vehicle fleet for national visit routes.
- Flexibility: Dynamic work environment with the possibility of 1 remote work day per week once the training and onboarding period at the plant has been completed.

View original advert (Spanish)

¿Eres un/a líder comercial con un sólido trasfondo técnico y experiencia en entornos industriales multinacionales? ¿Buscas dar el salto estratégico definitivo y formar parte activa de un Comité de Dirección?

Desde Randstad Professional buscamos incorporar un/a Director/a Comercial, Marketing y Servicio Técnico para liderar la estrategia de crecimiento, postventa y posicionamiento de mercado de una importante compañía internacional. Si tienes experiencia gestionando grandes cuentas OEM, pasión por los entornos industriales y buscas una posición con visión 360° (Ventas, Marketing y SAT), ¡esta es tu oportunidad!

Reportando directamente a la Dirección General , te responsabilizarás de liderar de forma transversal las áreas de Ventas, Marketing y Servicio Técnico Postventa:

- Estrategia Comercial y Grandes Cuentas: Definir e implementar la estrategia comercial de la compañía , gestionando complejas negociaciones contractuales , márgenes de rentabilidad , procesos de RFQs y captación de nuevas cuentas estratégicas (OEMs y clientes industriales).
- Gestión de Postventa y Garantías (Technical Service & Warranty): Liderar las funciones de soporte técnico y gestión de garantías , utilizando los datos de campo para colaborar con Ingeniería y Calidad en la mejora continua del producto. - Dirección de Equipos y Redes Externas: Dirigir, motivar y fijar KPIs a un equipo multidisciplinar interno (KAMs, SAT, Marketing y Customer Service) , además de gestionar y desarrollar la red de agentes comerciales externos repartidos por Europa.
- Marketing Operativo y Ferias: Supervisar y coordinar el departamento de marketing , aportando la visión estratégica en campañas, materiales de ventas y la imagen de la compañía en las ferias y exhibiciones internacionales del sector.

Experiencia mínima: * Mínimo 5 años de experiencia demostrable en roles de dirección comercial o gestión de ventas senior en entornos industriales B2B (altamente valorable venir de los sectores de Climatización, Refrigeración o Automoción).
- Experiencia real e imprescindible en la gestión y liderazgo de equipos de trabajo. Muy valorable experiencia previa gestionando áreas de soporte técnico o postventa/garantías.
- Nivel de estudios: * Titulación Universitaria Superior, preferiblemente Ingeniería Industrial o trasfondo técnico similar. Formación complementaria tipo MBA o dirección comercial será un plus.
- Idiomas: * Inglés: Nivel fluido/avanzado (C1 - Mínimo), ya que es el idioma vehicular indispensable para el mercado internacional. Alemán: Muy deseable y altamente valorable (no obligatorio).
- Otros requisitos críticos: * Disponibilidad total para viajar de forma frecuente por España y Europa (aproximadamente 1 semana al mes y semanas completas durante ferias internacionales).
- Residencia o facilidad de desplazamiento diario a la planta de Alcalá de Henares.

Paquete Retributivo: Salario fijo competitivo de 70.000 brutos anuales + un 10% de salario variable sujeto a la consecución de objetivos.
- Plan de Carrera: Incorporación directa por empresa a una posición estratégica clave dentro del Comité de Dirección.
- Herramientas: Gastos de viajes internacionales cubiertos al 100% y disponibilidad de flota de vehículos de empresa para rutas de visitas nacionales.
- Flexibilidad: Entorno de trabajo dinámico con posibilidad de 1 día de teletrabajo a la semana una vez superado y completado el periodo de formación y rodaje en la planta.