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Sales Agent (Temporary)

Repsol
Repsol
Madrid, SpainOn-siteCompetitiveAdded 28 days ago
🇬🇧 English Required🇪🇸 Translated from Spanish

This job was originally posted in Spanish and automatically translated to English.

Job Description

We explore and discover the limitless possibilities of energy so we can all progress. We believe in the power of talent to shape the future. That's why we're looking for curious, bold individuals who are eager to grow and create new ways forward-people who want to join us in building a more sustainable, innovative, and inclusive world.
We strongly believe that diversity fuels creativity and innovation. That's why we welcome professionals who are ready to grow, learn, and bring their perspective to the energy challenges of today and tomorrow.
Here, you'll find a place to grow and unlock your full potential.



Key Information:

Team: Chemistry (D.E. Chemistry)
Location: Madrid
Experience Level: +3 years
Requirements: Higher Vocational Training Degree + high level of English

The team you are joining:

You will join the Chemistry area, within Repsol's petrochemical products business, where we work to offer efficient and value-added solutions to our customers in the marketing of intermediates and plastics.

The mission of the position is to guarantee agile and quality service to our customers, managing orders from start to finish and ensuring clear and proactive communication at all times. This role is key to ensuring customer satisfaction and the correct execution of the commercial process.

You will work in a collaborative environment, in close coordination with sales teams, commercial administration, and other areas involved in the supply chain. The main challenge will be to manage multiple requests and orders efficiently, always maintaining a high level of service.

This position offers the opportunity to develop skills in commercial management, B2B customer service, and cross-functional coordination, in a dynamic and results-oriented environment.

Main tasks:

  • Manage customer orders from start to finish, ensuring that information is always up to date.
  • Handle customer inquiries by phone and email, providing agile and precise responses.
  • Proactively report on the status of orders and possible incidents.
  • Coordinate with internal teams to resolve incidents and claims.
  • Provide administrative support to the commercial area, including credit and debt management.

What we offer:

  • Contract type: temporary
  • Bonus based on objectives
  • Health insurance
  • Pension plan contribution
  • Digital disconnection
  • Work-life balance measures
  • Legal advice
  • Employee support services

You will fit the position if:

  • You have a Higher Vocational Training Degree.
  • You have experience in customer service in administrative or commercial environments.
  • You possess a high level of English and other languages are valued (French, Italian, or German).
  • You are organized, decisive, and know how to manage several tasks simultaneously.
  • You feel comfortable working in a team and collaborating with different areas.

#LI-CC1

View original advert (Spanish)

We explore and discover the limitless possibilities of energy so we can all progress. We believe in the power of talent to shape the future. That's why we're looking for curious, bold individuals who are eager to grow and create new ways forward-people who want to join us in building a more sustainable, innovative, and inclusive world.
We strongly believe that diversity fuels creativity and innovation. That's why we welcome professionals who are ready to grow, learn, and bring their perspective to the energy challenges of today and tomorrow.
Here, you'll find a place to grow and unlock your full potential.



Información clave:

Equipo: Química (D.E. Química)
Localización: Madrid
Nivel de experiencia: +3 años
Requisitos: Ciclo Formativo de Grado Superior + inglés alto

El equipo al que te unes:

Te incorporarás al área de Química, dentro del negocio de productos petroquímicos de Repsol, donde trabajamos para ofrecer soluciones eficientes y de valor a nuestros clientes en la comercialización de intermedios y plásticos.

La misión de la posición consiste en garantizar una atención ágil y de calidad a nuestros clientes, gestionando pedidos de principio a fin y asegurando una comunicación clara y proactiva en todo momento. Este rol es clave para asegurar la satisfacción del cliente y la correcta ejecución del proceso comercial.

Trabajarás en un entorno colaborativo, en estrecha coordinación con equipos de ventas, administración comercial y otras áreas implicadas en la cadena de suministro. El principal reto será gestionar múltiples solicitudes y pedidos de forma eficiente, manteniendo siempre un alto nivel de servicio.

Esta posición ofrece la oportunidad de desarrollar habilidades en gestión comercial, atención al cliente B2B y coordinación transversal, en un entorno dinámico y orientado a resultados.

Principales tareas:

  • Gestionar pedidos de clientes de principio a fin, asegurando que la información esté siempre actualizada.
  • Atender consultas de clientes por teléfono y email, ofreciendo respuestas ágiles y precisas.
  • Informar proactivamente sobre el estado de los pedidos y posibles incidencias.
  • Coordinar con equipos internos la resolución de incidencias y reclamaciones.
  • Dar soporte administrativo al área comercial, incluyendo gestión de créditos y deuda.

Qué ofrecemos:

  • Tipo de contrato: temporal
  • Bonus según objetivos
  • Seguro médico
  • Aportación a plan de pensiones
  • Desconexión digital
  • Medidas de conciliación
  • Asesoría legal
  • Servicios de apoyo al empleado

Encajarás en el puesto si:

  • Cuentas con formación de Ciclo Formativo de Grado Superior.
  • Tienes experiencia en atención al cliente en entornos administrativos o comerciales.
  • Posees un nivel alto de inglés y valoras otros idiomas (francés, italiano o alemán).
  • Eres organizado/a, resolutivo/a y sabes gestionar varias tareas simultáneamente.
  • Te sientes cómodo/a trabajando en equipo y colaborando con distintas áreas.

#LI-CC1

Application managed by Repsol