Rituals is a global cosmetics and lifestyle brand specializing in home and body products inspired by ancient traditions. Founded in the Netherlands, the company has grown into a major international player in the beauty industry, operating over 1,000 stores and 3,000 shop-in-shops across dozens of countries worldwide.

In Spain, Rituals maintains a significant retail footprint with a presence in nearly every major city and high-end shopping center. Their Spanish headquarters is located in Barcelona, which serves as a hub for corporate functions like HR, marketing, and wholesale management, offering diverse opportunities for international professionals in both retail leadership and corporate operations.

Founded in 2000 by Raymond Cloosterman in Amsterdam, Rituals was the first brand to combine home and body cosmetics. It has since expanded from a single shop in Amsterdam to a global lifestyle brand with a presence in over 36 countries.

For international professionals

Dutch-founded company with a strong international culture and English often used in corporate roles.
Extensive retail network across Spain, providing opportunities in almost every major Spanish region.
The Spanish headquarters is based in Barcelona, a top destination for international expats.
Offers a mix of retail, management, and corporate office roles including HR, Marketing, and Wholesale.

Assistant Shop Manager - La Roca Village - 40 hours

Rituals

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Job Description

Your primary mission as Assistant Shop Manager will be to develop your team, driving them to ensure that every customer receives an excellent experience in line with the Rituals DNA and standards.

What will your responsibilities be?

Drive the performance of your store by ensuring excellent customer service, effective teamwork, and efficient operations every day.
Train your team members and help them reach their full potential.
Support your Shop Manager in creating a culture of trust, based on positive and constructive feedback.
Help source, hire, and retain a diverse and talented store team.
Be prepared to cover your Shop Manager's needs and take the lead when necessary.

Rituals gives you the opportunity to grow by collaborating with your Shop Manager, who will be both your mentor and the person who will help you launch your career and reach your full potential.

Requirements

Your goal, in collaboration with the Shop Manager, will be to guide the team to jointly achieve the store's objectives regarding customer satisfaction and sales.

To do this, you need:

At least 2 years of experience as an Assistant Store Manager in the retail sector.
Leadership and people management skills (communication, coaching, connection, inspiration)
Experience in team motivation and development
Ability to make decisions and solve problems

Additionally, all members of our team are characterized by the following traits:

ENERGETIC: Your authentic and bright personality inspires our customers.
BRAND AMBASSADOR: You live the brand to connect with the customer and your colleagues.
SERVICE MINDSET: You always prioritize the customer.

We will enhance your development every step of the way and expand your leadership skills. At Rituals, you will be surrounded by dedicated, energetic, and fun colleagues where you can contribute your experience and daily inspire a team that truly "works with heart and soul".

Additional Information

View original advert (Spanish)

Descripción de la empresa

Descripción del empleo

Tu principal misión como Assistant Shop Manager será desarrollar a tu equipo, impulsándolo para garantizar que cada cliente reciba una experiencia excelente y en línea con el ADN y estándares de Rituals.

¿Cuáles serán tus responsabilidades?

Impulsar el rendimiento de tu tienda garantizando un excelente servicio al cliente, un trabajo en equipo eficaz y operaciones efectivas todos los días.
Formar a los miembros de su equipo y ayudarles a alcanzar su máximo potencial.
Apoyar a tu Shop Manager en la creación de una cultura de confianza, basada en el feedback positivo y constructivo.
Ayudar a buscar, contratar y conservar un equipo de tienda diverso y con talento
Estar preparado para cubrir las necesidades de tu Shop Manager y tomar las riendas cuando sea necesario.

Rituals te da la oportunidad de crecer colaborando con tu Shop Manager, que será a la vez tu mentor y la persona que te ayudará a hacer despegar tu carrera y a alcanzar tu máximo potencial.

Requisitos

Tu meta, en colaboración con el/a Shop Manager, será guiar al equipo para alcanzar juntos los objetivos de la tienda en cuanto a satisfacción del cliente y ventas.

Para ello, necesitas:

Al menos 2 años de experiencia como Assistant Store Manager en el sector del retail.
Liderazgo y habilidades en la gestión de personas (comunicación, coaching, conexión, inspiración)
Experiencia en motivación y desarrollo de equipos
Capacidad para tomar decisiones y resolver problemas

Además, todos los miembros de nuestro equipo se caracterizan por los siguientes rasgos:

ENÉRGICO: Tu personalidad auténtica y brillante inspira a nuestros clientes.
EMBAJADOR DE MARCA: vives la marca para conectar con el cliente y tus compañeros.
MENTALIDAD DE SERVICIO: Siempre pones al cliente como prioridad.

Potenciaremos tu desarrollo en cada paso del camino y ampliaremos tus habilidades de liderazgo. En Rituals estarás rodeado/a de compañeros/as dedicados/as, enérgicos/as y divertidos/as donde podrás aportar tu experiencia e inspirar diariamente a un equipo que realmente "trabaja con corazón y alma".