Rituals is a global cosmetics and lifestyle brand specializing in home and body products inspired by ancient traditions. Founded in the Netherlands, the company has grown into a major international player in the beauty industry, operating over 1,000 stores and 3,000 shop-in-shops across dozens of countries worldwide.

In Spain, Rituals maintains a significant retail footprint with a presence in nearly every major city and high-end shopping center. Their Spanish headquarters is located in Barcelona, which serves as a hub for corporate functions like HR, marketing, and wholesale management, offering diverse opportunities for international professionals in both retail leadership and corporate operations.

Founded in 2000 by Raymond Cloosterman in Amsterdam, Rituals was the first brand to combine home and body cosmetics. It has since expanded from a single shop in Amsterdam to a global lifestyle brand with a presence in over 36 countries.

For international professionals

Dutch-founded company with a strong international culture and English often used in corporate roles.
Extensive retail network across Spain, providing opportunities in almost every major Spanish region.
The Spanish headquarters is based in Barcelona, a top destination for international expats.
Offers a mix of retail, management, and corporate office roles including HR, Marketing, and Wholesale.

Shop Manager - Barcelona L'Illa - 40 hours

Rituals

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Job Description

Your main mission as Shop Manager of the store will be to ensure that every customer receives an excellent experience in line with the DNA and standards of Rituals. Additionally, you will be responsible for executing the operational plan and business projects of the store, meeting KPI performance indicators and taking into account the development of the team.
You will be an example for your team, reporting to the Area Manager of your zone, who will be both your mentor and the person who will help you develop your career at Rituals.

What will your responsibilities be?

Develop monthly plans (including optimal team planning) based on productivity objectives.
Ensure excellent store management (cash control, staff absences, schedules, stock, prevention and security, maintenance), manage store budgets (including expenses and productivity), and update results data.
Manage inventory and daily operations, including stock and warehouse cleanliness.
Drive employee well-being and engagement through regular individual sessions/follow-ups, establishing an authentic connection with the store team.
Organize team meetings to celebrate successes and reflect on areas for development.

Requirements

Your goal will be to execute the operational plan and business objectives of the store to maximize the customer experience, team development, and KPI performance indicators.

To achieve this, you will need:

At least 3 years of experience as a store manager in the retail sector
Leadership and people management skills (communication, coaching, connection, inspiration)
Experience in team motivation and development
Ability to make decisions and solve problems
High level of French. Minimum B2.

Additionally, all members of our team are characterized by the following traits:

ENERGETIC: Your authentic and bright personality inspires our customers.
SERVICE MINDSET: You always prioritize the customer.
BRAND AMBASSADOR: You live the brand to connect with the

View original advert (Spanish)

Descripción de la empresa

Descripción del empleo

Tu principal misión como Shop Manager de la tienda, será garantizar que cada cliente reciba una experiencia excelente y en línea con el ADN y estándares de Rituals. Además, serás responsable de ejecutar el plan operativo y proyectos empresariales de la tienda, cumpliendo con los indicadores de rendimiento KPI y teniendo en cuenta el desarrollo del equipo.
Serás un ejemplo para tu equipo, reportando al Area Manager de tu zona, que será a la vez tu mentor/a y la persona que te ayudará a desarrollar tu carrera en Rituals.

¿Cuáles serán tus responsabilidades?

Desarrollar planes mensuales (incluida la planificación óptima de los equipos) en función de los objetivos de productividad.
Garantizar una excelente gestión de la tienda (control de caja, ausencias de personal, horarios, stock, prevención y seguridad, mantenimiento), gestionar los presupuestos de la tienda (incluidos los gastos y la productividad) y actualizar los datos de resultados.
Gestionar el inventario y las operaciones diarias, incluido el stock y la limpieza del almacén.
Impulsar el bienestar y el compromiso de los/as empleados/as con sesiones/seguimientos individuales periódicos, estableciendo una conexión auténtica con el equipo de la tienda.
Organizar reuniones de equipo para celebrar los éxitos y reflexionar sobre las áreas de desarrollo.

Requisitos

Tu objetivo será ejecutar el plan operativo y objetivos empresariales de la tienda para maximizar la experiencia del cliente/a, el desarrollo del equipo y los indicadores de rendimiento KPI.

Y para ello, necesitarás:

Al menos 3 años de experiencia como responsable de tienda en el sector retail
liderazgo y habilidades en la gestión de personas (comunicación, coaching, conexión, inspiración)
experiencia en motivación y desarrollo de equipos
capacidad para tomar decisiones y resolver problemas
Nivel de francés alto. Mínimo B2.

Además, todos los miembros de nuestro equipo se caracterizan por los siguientes rasgos:

ENÉRGICO: Tu personalidad auténtica y brillante inspira a nuestros clientes.
MENTALIDAD DE SERVICIO: Siempre pones al cliente como prioridad.
EMBAJADOR DE MARCA: vives la marca para conectar con el cliente y tus compañeros.

Potenciaremos tu desarrollo en cada paso del camino y ampliaremos tus habilidades de liderazgo. En Rituals estarás rodeado/a de compañeros/as dedicados/as, enérgicos/as y divertidos/as donde podrás aportar tu experiencia e inspirar diariamente a un equipo que realmente "trabaja con corazón y alma".