Roche is a global pioneer in pharmaceuticals and diagnostics, headquartered in Basel, Switzerland. As one of the world's largest biotech companies, it leads in oncology, immunology, and infectious diseases, while also being a frontrunner in in-vitro diagnostics and tissue-based cancer research. The company operates at a massive scale, employing approximately 100,000 people worldwide and investing heavily in research and development to advance personalized healthcare.

In Spain, Roche maintains a robust presence with its primary headquarters in Madrid and a significant global informatics and diagnostics hub in Sant Cugat del Vallès, Barcelona. The company is a major employer for international professionals, particularly within its digital and IT divisions where English is the primary language. Roche Spain is frequently recognized as a Top Employer, offering a multicultural environment, structured career paths, and a strong focus on innovation and sustainability.

Founded in 1896 by Fritz Hoffmann-La Roche in Basel, Switzerland, the company was one of the first to industrialize the production of vitamins. Over the last century, it has evolved into a global leader in biotechnology and diagnostics, acquiring Genentech in 2009 to solidify its position in oncology.

For international professionals

Roche operates a major Global IT Hub in Sant Cugat del Vallès (Barcelona), which serves as a central point for international tech talent.
The company is consistently certified as a Top Employer in Spain, offering competitive benefits and flexible work arrangements.
While local sales and clinical roles usually require Spanish, many global and technical positions in their Spanish hubs use English as the primary working language.
Roche Spain provides extensive professional development programs and has a strong commitment to diversity and inclusion within its workforce.

Patient Journey Partner Ophthalmology - Asturias

Roche

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Patient Journey Partner (PJP) is a hybrid role whose objective is to represent
Roche to the customer and be the point of reference in the North zone in the
ophthalmology area.
They are responsible for identifying and anticipating the needs of customer-patients to
be able to co-create and develop comprehensive solutions together with various stakeholders, aligned with Roche's priorities and strategy, that benefit the greatest number of
patients as soon as possible.
Reports to the Area Leader of the North zone and will be responsible for centers in
Asturias, Lugo, and A Coruña in the Ophthalmology areas.

Main Responsibilities
● Scientific knowledge in the areas of ophthalmology and the competition.
● Roche's point of reference for the medical community and other stakeholders
leveraging available channels, adapting the virtual means provided by the company and used by their customers.
● Responsible for gathering insights from both the medical community and various
stakeholders, contributing and sharing possible solutions to their needs.
● Providing information both within their region and to different teams, marketing, medical teams, and cross-functional teams involved in their pathology.
● Quantitative and qualitative analysis of therapeutic markets.
● Working together with the HealthCare System Partners of the area and various
access stakeholders to ensure and guarantee rapid access for patients.
● Establishing scientific collaborations with Regional Societies and Patient Associations, acting in continuous collaboration with the Patient Access
Partner.
● Active role in Symposia and Scientific-professional Meetings. Providing
briefing to speakers of scientific events.
● Supporting healthcare professionals in requests for compassionate use within their ecosystem, if necessary.

Requirements
● University degree.
● Upper-Intermediate English essential (B2-C1)
● Residency in Asturias
● Knowledge of Clinical Trial processes and procedures will be valued

● MD, PharmD or PhD relevant to the therapeutic domain (valued)
● MBA / Relevant Business or market access (valued)
● Understanding of clinical practice; knowledge in the implementation and
monitoring of clinical trials (valued)
● Experience in managing TAEs and external organizations (scientific
societies and patient organizations) (valued)

Competency Profile
● Accustomed to working in matrix and agile environments.
● Demonstrated ability to work in a team and cross-functionally in
physical and virtual environments.
● Ability to prioritize and organize internal and external resources
● Entrepreneurial mindset and capable of acting quickly, showing autonomy and
proactivity. Ability to detect unmet needs and transform them into
real proposals.
● Didactic and communication skills at different levels. Mobilizer and
influential, able to build and maintain open and transparent communication
with the different interlocutors of the ecosystem.
● Capable of learning quickly and growing autonomously to face
new challenges.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

View original advert (Spanish)

The Position

El Patient Journey Partner (PJP) es un rol híbrido cuyo objetivo es representar a
Roche frente al cliente y ser la persona de referencia en la zona Norte en el área de
oftalmología.
Es el responsable de identificar y anticipar las necesidades de los clientes-pacientes para
poder co-crear y desarrollar junto con los distintos stakeholders soluciones integrales
alineadas con las prioridades y estrategia de Roche que beneficien al mayor número de
pacientes lo antes posible.
Reporta al Área Leader de la zona Norte y será responsable de centros de
Asturias, Lugo y A Coruña en las áreas de Oftalmología

Principales Responsabilidades
● Conocimiento científico en las áreas de oftalmología y de la competencia.
● Persona de referencia de Roche con la comunidad médica y otros stakeholders
aprovechando los canales disponibles, adaptando los medios virtuales que le
proporciona la compañía y que utilizan sus clientes.
● Responsable de recoger los insights, tanto de la comunidad médica como de los
distintos stakeholders, aportando y compartiendo posibles soluciones a sus
necesidades.
● Proporcionar información, tanto dentro de su región como a los diferentes
equipos, marketing, los equipos médicos y cross funcionales implicados en su
patología.
● Análisis cuantitativos y cualitativos de los mercados terapéuticos.
● Trabajar, junto con los HealthCare System Partners de la zona y con los distintos
stakeholders de acceso para asegurar y garantizar un acceso rápido a los
pacientes.
● Establecer colaboraciones científicas con Sociedades y Asociaciones de
Pacientes Regionales, actuando en continua colaboración con el Patient Access
Partner.
● Rol activo en Simposios y Reuniones Científico-profesionales. Proporcionar
briefing a los speakers de eventos científicos.
● Dar soporte a los profesionales sanitarios en las solicitudes de usos compasivos
de su ecosistema, si fuera necesario.

Requisitos
● Licenciatura superior.
● Inglés Medio-Alto imprescindible (B2-C1)
● Residencia en Asturias
● Se valorará conocimiento en procesos y procedimientos de Ensayos Clínicos

● MD, PharmD o PhD relevante para el dominio terapéutico (valorable)
● MBA / Negocio relevante o acceso al mercado (valorable)
● Comprensión de la práctica clínica; conocimiento en la implementación y
seguimiento de ensayos clínicos (valorable)
● Experiencia en gestión de TAEs y organizaciones externas (sociedades
científicas, y organizaciones de pacientes (valorable)