Team Lead Engineering Enterprise IM Reliability

We are looking for a Team Lead Engineering Manager to lead our Enterprise Identity Management Reliability Team, supporting a mission-critical SailPoint IIQ platform and transforming how identity services operate at scale in a global, highly regulated environment. This platform sits at the core of our Identity Governance strategy, ensuring secure, seamless access for thousands of users across the organization. In this role, you won't just keep the lights on-you'll help us redefine how reliability is built and sustained. You will lead the shift from reactive support to a proactive, automation-driven SRE model, improving performance, scalability, and overall user experience. At its core, this role is about building empowered teams, creating reliable systems, and driving meaningful change in how identity services are delivered at scale.

The Opportunity

• Lead, coach, and grow a high-performing engineering team, fostering a culture of ownership, collaboration, and continuous improvement

• Support team members in shaping their career paths while removing roadblocks and maintaining a healthy, sustainable pace

• Drive improvements in platform reliability, stability, and performance in a complex, high-volume environment

• Identify opportunities to reduce manual work and implement automation to improve efficiency and scalability

• Partner closely with Product, Security, Infrastructure, and business teams to deliver reliable and secure identity services

• Oversee Managed Service Provider (MSP) performance, ensuring accountability, SLA adherence, and service quality

• Bring structure and clarity to operations through better monitoring, incident management, and continuous optimization

Who you are

• Bachelor's or Advanced degree in Computer Science, Cyber Security, Information Technology, or a related Engineering field.

• 5+ years of experience leading or managing engineering or technical teams

• Experience working in pharma, biotech, or other regulated industries

• Strong understanding of identity lifecycle management (Joiner, Mover, Leaver) and Access Governance in regulated and large-scale environments.

• Solid understanding of running production systems (monitoring, alerting, incident response, performance tuning)

• Experience with tools like Splunk, Datadog, Grafana, or similar observability platforms

• Ability to navigate complexity, manage stakeholders, and drive outcomes in a global environment

• Strong experience in Identity & Access Management (SailPoint IIQ is a strong plus)

• Experience managing SailPoint IIQ upgrades, patches, and regression testing

• Experience working with managed service providers or system integrators

• Professional Information Security certifications (e.g., CISSP, CISM) are a plus.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.