Senior Site Reliability Engineer

Do you want to change the world? At Cabify, that's what we're doing. We aim to make cities better places to live by improving mobility for the people living in them, connecting riders to drivers, providing mobility alternatives such as scooters and mopeds and many others to come, all at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we've still got a long way to go... Fancy joining us?

Right now we're working on some pretty greenfield projects with a solid set of product ideas lined up ready for innovative engineers to tackle. And of course we have big plans to take over the taxi app service industry!

Site Reliability Engineers at Cabify work on improving all aspects of our platform and have an impact across the whole organisation. They are a blend of systems engineers and software developers who solve scalability issues with software and implement the best production engineering and security practices.

• Evolving our infrastructure platform building self-service components that will be used by all the engineering team and by millions of users around the world.
• Working closely with our Product and Infrastructure teams to architecture and develop world-class infrastructure components.
• Designing and implementing tooling to improve the availability, scalability, observability and latency of our services, which are used by internal customers to deploy and operate their services.
• Increasing reliability awareness with other teams, helping with the adoption of reliability principles and reviewing observability implementations or software architectures.
• Defining SLIs, SLOs and SLAs as part of the services' lifecycle.
• Sharing an on-call schedule for the platform services you own.
• Solving problems in our highly available platform together with other teams, then build automations to prevent incidents from happening again.
• Participating in our recruiting process to help grow our engineering team.

Check our Public Tech Handbook >HERE< to know a bit more about us!

• Think Unix, you know the networking stack, the OSI model, containers (and schedulers), and you know your way around monitoring, logging and the CAP theorem (bonus!).
• Have strong programming skills in at least one language, and know your way around a few more or can learn them if the opportunity arises.
• Automate yourself out of everything by nature, making machines do the toil.
• Communicate effectively and asynchronously.
• Care about the things that affect the company, your team, and yourself.
• Embrace diversity and humbleness (and a bit of trolling).
• Prefer taking iterative action over waiting for things to happen or to be perfect.
• Strongly favor simplicity over complexity. Ie, adhering to the KISS principle.
• Have a sense for identifying, exploiting and elevating bottlenecks.
• Are not afraid of expressing yourself in English. We aren't expecting you to have the Queen's accent, but you'll be part of an international team and we communicate in English, so you should be comfortable with that.
• Enjoy herding cats and shaving yaks. Ie, being a great influence to other product teams and teaching them best practices. As well as analyzing and simplifying our setup.

• Helping us iterate on and improve our Kubernetes setup (AWS EKS) and surrounding infrastructure (i.e. secrets, container images and repositories) using Terraform.
• Iterate our networking layer to implement network policies, service mesh, and more...
• Evolving our observability platform (Grafana stack and Cortex), in order to provide a first-class service to all of our engineering teams.
• Operating and improving the persistence layer (SLQ and no-SQL DBs).
• Maintaining our company-wide code repository and continuous integration solution (GitLab)