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Funeral Technician Eibar (Albia)

Santalucía
Santalucía
SpainOn-siteCompetitiveAdded yesterdayMid · 1+ yearsPermanent🇪🇸Spanish: Native
Atencion al clienteGestion comercialAtencion al publicoSapMicrosoft office

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Required Experience:
Minimum 1 year of experience in public-facing roles.
Previous experience in the funeral sector or equivalent sectors (social-healthcare) is desirable.
Required Knowledge:
Vocational training or related qualifications. Other lower-level qualifications may be considered if the candidate has more than 1 year of experience in the role and meets the required competencies and skills.
Additional training in commercial management, funeral agent, mortuary science, or mortuary aesthetics.
Valid driver's license is mandatory.
Intermediate English and an additional language are desirable.
Digital skills and knowledge of SAP, email, Microsoft Office suite, and collaborative tools.
Skills:
Commercial and business orientation
Planning and organization
Collaborative work
Digital skills
Emotional intelligence

Job Description

MISSION

Full provision of funeral services in accordance with the quality and time indicators established by the company and current regulations in the field of mortuary affairs.

JOB RESPONSIBILITIES

  • Provision of funeral services, including collection, transport, and preparation of the deceased, processing of licenses and legal documentation, preparation of death notices, cremation tasks, and other activities in cemeteries.
  • Customer service, providing assistance and advice to clients during the processing and execution of services, ensuring excellent emotional support.
  • Management and contracting of funeral services through digital tools.
  • Offering products and services that guarantee the center's quality standards.
  • Adapting and personalizing funeral rites according to different family types.
  • Maintenance of facilities, vehicle fleet, and other work tools.
  • Supporting the Service Manager in the management and optimization of the warehouse.
  • Efficient and effective management of the cremation furnace in centers where one is available.
  • Compliance with the standardized procedures set by the company (SOPs).
  • Compliance with the requirements set by the group's operating protocols (e.g., Albia Style, Crematoalbia, Tanatoalbia).
  • Compliance with applicable legislation and regulations in the funeral sector.
  • Other tasks assigned by supervisors.
  • Completing all continuous training assigned for the position to ensure regulatory compliance and stay up-to-date.

[1] These are generic tasks/functions that may vary depending on the specific characteristics of the center. Subject to modification/update.

REQUIREMENTS

Required Experience:

  • Minimum 1 year of experience in public-facing roles.
  • Previous experience in the funeral sector or equivalent sectors (social-healthcare) is desirable.

Required Knowledge:

  • Vocational training or related qualifications. Other lower-level qualifications may be considered if the candidate has more than 1 year of experience in the role and meets the required competencies and skills.
  • Additional training in commercial management, funeral agent, mortuary science, or mortuary aesthetics.
  • Valid driver's license is mandatory.
  • Intermediate English and an additional language are desirable.
  • Digital skills and knowledge of SAP, email, Microsoft Office suite, and collaborative tools.

Skills:

  • Commercial and business orientation
  • Planning and organization
  • Collaborative work
  • Digital skills
  • Emotional intelligence

At ALBIA GEST. DE SERV.S.L.U we seek to incorporate individuals, women and men, with a vocation for service, sensitivity, and professionalism to develop their careers in the funeral sector, regardless of their previous experience in the industry. Our commitment to equal opportunities and diversity is an essential part of our corporate culture.

At Grupo Albia we seek to incorporate individuals, women and men, with a vocation for service, sensitivity, and professionalism to develop their careers in the funeral sector, regardless of their previous experience in the industry. Our commitment to equal opportunities and diversity is an essential part of our corporate culture.

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