Sopra Steria is a European leader in consulting, digital services, and software development, operating across more than 30 countries with a global workforce of over 55,000 employees. The company provides end-to-end solutions for large-scale digital transformation projects in sectors such as banking, insurance, public services, and aerospace.

In Spain, Sopra Steria maintains a robust presence with thousands of professionals distributed across several major cities. The company is particularly attractive to international professionals due to its multicultural environment and frequent requirement for multilingual candidates, especially those proficient in English or French, to support global clients and cross-border projects.

Sopra Steria was formed in 2014 through the merger of two major French IT firms, Sopra (founded 1968) and Steria (founded 1969). The merger created one of the largest digital services providers in Europe.

For international professionals

Strong demand for multilingual professionals, specifically requiring English (B2/C1) or French for many technical and consulting roles.
Operates multiple delivery centers across Spain, including Madrid, Barcelona, and Valencia, offering geographic flexibility for employees.
Provides opportunities to work on large-scale international projects for Fortune 500 companies and major European institutions.
Offers a structured career path with internal training programs and certifications in technologies like AWS, SAP, and Salesforce.

This job was published 7 months ago

L1 Application Support Agent

Sopra Steria

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

SBS is a global leader in financial technology that helps banks and financial entities reinvent their role in an increasingly digital world. More than 1,500 financial institutions and large lenders in 80 countries trust us.
Its cloud platform offers customers a component-based architecture to digitize operations, from banking to credit and regulatory reporting, as well as payments, consumer finance, and asset finance.
With 3,300 employees in 50 offices, SBS is recognized as one of Europe's top 10 fintech companies by IDC and as a leader in the Omdia Universe: Digital Banking Platforms.
Since 2024, SBS has been part of the 74Software group, continuing its development as an independent and innovative player in the banking sector.

Job Description

Within the context of an application maintenance service and development projects, you will perform the following tasks:
- Functional support for end users
- Creation and tracking of defects with the application maintenance teams
- Small configurations and developments in Dynamics

Requirements

'- Experience in functional support for end users of management applications
- Experience in creating and tracking defects with application maintenance teams
- Experience using JIRA
Skills:
- Ability to work independently. Proactivity
- Ability to learn methodologies and tools.

Additional Information

What do we have for you?

Permanent contract and full-time schedule
23 vacation days
Continuous training: technical, transversal, and language skills. We have access to certifications, training from major Technology Partners, online platforms, and much more!
Life and accident insurance
Possibility to opt for our flexible remuneration (health insurance, childcare vouchers, transport, meals, and training)
Access to Privilege Club, where you will find interesting discounts on major brands
Personalized and detailed onboarding.
Office with spaces reserved for leisure. Work and fun combined!
Comradeship and a good atmosphere; we value the power of unity.

And most importantly... You have the possibility to develop your professional career with us: Together we will create a personalized career plan. You will be trained, we will set goals, and we will carry out a follow-up to ensure we achieve them together. We listen to your priorities and fight for them.

Here, your voice matters! Join us and be part of something more!

We are committed to respecting diversity, creating an inclusive work environment, and applying policies that favor inclusion and promote social and cultural respect regarding gender, age, functionality, sexual orientation, and religion with equal opportunities.

Videos To Watch

View original advert (Spanish)

Descripción de la empresa

SBS es un líder mundial en tecnología financiera que ayuda a bancos y a entidades financieras a reinventar su papel en un mundo cada vez más digital. Más de 1.500 instituciones financieras y grandes prestamistas en 80 países confían en nosotros.
Su plataforma en la nube ofrece a los clientes una arquitectura basada en componentes para digitalizar las operaciones, desde la banca hasta el crédito y los informes regulatorios, pasando por los pagos, la financiación al consumo y la financiación de activos.
Con 3.300 empleados en 50 oficinas, SBS está reconocida como una de las 10 principales empresas de tecnología financiera de Europa por IDC y como líder en el Universo Omdia: Plataformas Bancarias Digitales.
Desde 2024, SBS forma parte del grupo 74Software, continuando su desarrollo como un actor independiente e innovador en el sector bancario.

Descripción del empleo

En el contexto de un servicio de mantenimiento de aplicaciones y proyectos de desarrollo deberá realizar las siguientes tareas:
- Soporte funcional a usuarios finales
- Creación y seguimiento de defectos con los equipos de mantenimiento de aplicaciones
- Pequeñas configuraciones y desarrollos en Dynamics

Requisitos

'- Experiencia en Soporte funcional a usuarios finales de aplicaciones de gestión
- Experiencia en creación y seguimiento de defectos con los equipos de mantenimiento de aplicaciones
- Experiencia en el uso de JIRA
Aptitudes:
- Capacidad de trabajar de manera autónoma. Proactividad
- Capacidad de aprendizaje de metodologías y herramientas.

Información adicional

¿Qué tenemos para ti?

Contrato indefinido y jornada completa
23 días de vacaciones
Formación continua: competencias técnicas, transversales y de idiomas. Contamos con acceso a certificaciones, formaciones de los principales Partners Tecnológicos, plataformas online y ¡mucho más!
Seguro de vida y de accidentes
Posibilidad de acogerte a nuestra retribución flexible (seguro médico, cheques guarderías, transporte, comida y formación)
Acceso a Privilege Club, donde encontrarás descuentos interesantes en las principales marcas
Onboarding personalizado y detallado.
Oficina con espacios reservados al ocio. ¡Trabajo y diversión unido!
Compañerismo y buen ambiente, el poder de la unión lo tenemos presente.

Y lo más importante...Tienes la posibilidad de desarrollar tu carrera profesional con nosotros: Crearemos juntos un plan de carrera personalizado. Te formarás, marcaremos objetivos y llevaremos a cabo un seguimiento para asegurarnos de que lo conseguimos juntos. Escuchamos tus prioridades y luchamos por ellas.

¡Aquí tu voz importa! ¡Únete a nosotros y sé parte de algo más!

Adquirimos el compromiso de respetar la diversidad, creando un ambiente de trabajo inclusivo y aplicando políticas que favorezcan la inclusión y promuevan el respeto social y cultural en cuestiones de género, edad, funcional, orientación sexual y religión con igualdad de oportunidades.