Sopra Steria is a European leader in consulting, digital services, and software development, operating across more than 30 countries with a global workforce of over 55,000 employees. The company provides end-to-end solutions for large-scale digital transformation projects in sectors such as banking, insurance, public services, and aerospace.

In Spain, Sopra Steria maintains a robust presence with thousands of professionals distributed across several major cities. The company is particularly attractive to international professionals due to its multicultural environment and frequent requirement for multilingual candidates, especially those proficient in English or French, to support global clients and cross-border projects.

Sopra Steria was formed in 2014 through the merger of two major French IT firms, Sopra (founded 1968) and Steria (founded 1969). The merger created one of the largest digital services providers in Europe.

For international professionals

Strong demand for multilingual professionals, specifically requiring English (B2/C1) or French for many technical and consulting roles.
Operates multiple delivery centers across Spain, including Madrid, Barcelona, and Valencia, offering geographic flexibility for employees.
Provides opportunities to work on large-scale international projects for Fortune 500 companies and major European institutions.
Offers a structured career path with internal training programs and certifications in technologies like AWS, SAP, and Salesforce.

Payments Operations Analyst

Sopra Steria

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Because working at Sopra Steria is also about feeling Sopra Steria.

We are a recognized European leader in consulting, digital services, and software development, with nearly 56,000 employees in almost 30 countries and more than 4,000 in Spain.
We focus on people, their training, and professional development, which drives us to constantly grow and improve.

We have a passion for digital and, just like you, we are looking for the best adventure. We want your day-to-day to become your greatest inspiration. That you learn, contribute, have fun, grow and, above all, enjoy it to the fullest.

If you want to be part of a "Great Place to Work" team, keep reading!

Job Description

What challenge do we propose?

We are looking for a Payments Operations Analyst for a major client in the banking sector.

Main responsibilities:

• Control and management of daily transactional payment operations for Grupo Santander branches.
• End-to-end monitoring of the payment operational process.
• Resolution and escalation of operational incidents.
• Capture and entry of manual settlements for payments ordered by clients.
• Management of alerts and error repair queues in SWIFT messaging.
• Accounting reconciliation and identification and resolution of discrepancies in transitory and correspondent accounts.
• Coordination and communication with different teams to resolve incidents, minimizing the impact on the client.
• Communication with customer service areas to report on the status of settlements.
• Monitoring of technological and operational incidents throughout the entire process cycle.

Requirements

What are we looking for?

Between 1 and 2 years of experience in:

- Payment areas.
- Banking settlement.
- Financial products or related areas.
• Intermediate/high level of English (preferably B2).

Additional Information

What do we have for you?

Permanent contract and full-time schedule
23 vacation days
Continuous training: technical, transversal, and language skills. We provide access to certifications, training from major Technology Partners, online platforms, and much more!
Life and accident insurance
Possibility to opt for our flexible remuneration (medical insurance, nursery vouchers, transport, meals, and training)
Access to Privilege Club, where you will find interesting discounts on major brands
Personalized and detailed onboarding. We accompany you at all times so that you feel #soprano from the very first moment.
Office with spaces reserved for leisure. Work and fun combined!
Camaraderie and a good atmosphere; we keep the power of unity in mind.

And most importantly... You have the possibility to develop your professional career with us: Together we will create a personalized career plan. You will be trained, we will set goals, and we will carry out monitoring to ensure we achieve them together. We listen to your priorities and fight for them.

Here your voice matters! Join us and be part of something more!

The world is how we shape it

At Sopra Steria, we are committed to creating a diverse and inclusive environment, evaluating every application objectively, based on competencies and experience. We firmly believe that the diversity of experiences and perspectives is what drives our innovation.

Videos To Watch

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Descripción de la empresa

Porque trabajar en Sopra Steria, también es sentir Sopra Steria.

Somos un reconocido líder europeo en consultoría, servicios digitales y desarrollo de software, con cerca de 56.000 empleados en casi 30 países y más de 4.000 en España.
Nos enfocamos en las personas, en su formación y desarrollo profesional, lo que nos impulsa a crecer y mejorar constantemente.

Tenemos pasión por lo digital y al igual que tú, buscamos la mejor de las aventuras. Queremos que tu día a día se convierta en la mejor de tus inspiraciones. Que aprendas, aportes, te diviertas, crezcas y que, sobre todo, disfrutes al máximo.

Si quieres formar parte de un equipo "Great Place to Work", ¡Sigue leyendo!

Descripción del empleo

¿Qué reto proponemos?

Buscamos un/a analista de operaciones de Pagos para un importante cliente del sector bancario.

Responsabilidades principales:

• Control y gestión de la operativa diaria transaccional de pagos para las sucursales del Grupo Santander.
• Seguimiento end-to-end del proceso operativo de pagos.
• Resolución y escalado de incidencias operativas.
• Captura e imputación de liquidaciones manuales de pagos ordenados por clientes.
• Gestión de alertas y colas de reparación de errores en mensajería SWIFT.
• Conciliación contable e identificación y resolución de discrepancias en cuentas transitorias y de corresponsales.
• Coordinación e interlocución con diferentes equipos para resolver incidencias minimizando el impacto al cliente.
• Comunicación con áreas de atención al cliente para informar sobre el estado de las liquidaciones.
• Seguimiento de incidencias tecnológicas y operativas durante todo el ciclo del proceso.

Requisitos

¿Qué buscamos?

Entre 1 y 2 años de experiencia en:

- Áreas de pagos.
- Liquidación bancaria.
- Productos financieros o áreas relacionadas.
• Nivel de inglés medio/alto (preferiblemente B2).

Información adicional

¿Qué tenemos para ti?

Contrato indefinido y jornada completa
23 días de vacaciones
Formación continua: competencias técnicas, transversales y de idiomas. Contamos con acceso a certificaciones, formaciones de los principales Partners Tecnológicos, plataformas online y ¡mucho más!
Seguro de vida y de accidentes
Posibilidad de acogerte a nuestra retribución flexible (seguro médico, cheques guarderías, transporte, comida y formación)
Acceso a Privilege Club, donde encontrarás descuentos interesantes en las principales marcas
Onboarding personalizado y detallado. Te acompañamos en todo momento para que te sientas #soprano desde el primer momento.
Oficina con espacios reservados al ocio. ¡Trabajo y diversión unido!
Compañerismo y buen ambiente, el poder de la unión lo tenemos presente.

Y lo más importante...Tienes la posibilidad de desarrollar tu carrera profesional con nosotros: Crearemos juntos un plan de carrera personalizado. Te formarás, marcaremos objetivos y llevaremos a cabo un seguimiento para asegurarnos de que lo conseguimos juntos. Escuchamos tus prioridades y luchamos por ellas.

¡Aquí tu voz importa! ¡Únete a nosotros y sé parte de algo más!

The world is how we shape it

En Sopra Steria estamos comprometidos con la creación de un entorno diverso e inclusivo, evaluando cada candidatura de forma objetiva, en base a sus competencias y experiencia. Creemos firmemente que la diversidad de experiencias y perspectivas es lo que impulsa nuestra innovación.