Qualifications

We are not looking for perfection, but we would like you to have...

'- General technical knowledge of infrastructures and applications, allowing you to understand and lead CABs. These are meetings where the risks of changes in infrastructures (such as communications, infrastructure, security, etc.) and application deployments in different environments are evaluated.

'- Leadership and proactivity, to be able to follow up on tasks from other team members ensuring quality and delivery times.

'- Management and coordination of major change calendars.

'- Native Catalan or a very fluent level (working language of the project)

Additional Information

What do we have for you?

• Permanent contract and full-time hours
• 23 vacation days
• Continuous training: technical, transversal, and language skills. We provide access to certifications, training from major Technology Partners, online platforms, and much more!
• Life and accident insurance
• Possibility to opt for our flexible remuneration (medical insurance, nursery vouchers, transport, meals, and training)
• Access to Privilege Club, where you will find interesting discounts on major brands
• Personalized and detailed onboarding. We accompany you at all times so that you feel #soprano from the very first moment.
• Office with spaces reserved for leisure. Work and fun combined!
• Camaraderie and a good atmosphere; we keep the power of unity in mind.

And most importantly… You have the possibility to develop your professional career with us: Together we will create a personalized career plan. You will be trained, we will set goals, and we will carry out monitoring to ensure we achieve them together. We listen to your priorities and fight for them.

Here your voice matters! Join us and be part of something more! 

The world is how we shape it

We commit to respecting diversity, creating an inclusive work environment and applying policies that favor inclusion and promote social and cultural respect regarding gender, age, functional ability, sexual orientation, and religion with equal opportunities.

Company Description

Because working at Sopra Steria is also about feeling Sopra Steria.

We are a recognized European leader in consulting, digital services, and software development, with nearly 56,000 employees in almost 30 countries and more than 4,000 in Spain.
We focus on people, their training, and professional development, which drives us to constantly grow and improve.

We have a passion for digital and, just like you, we seek the best of adventures. We want your day-to-day to become your greatest inspiration. That you learn, contribute, have fun, grow and, above all, enjoy yourself to the fullest.

If you want to be part of a "Great Place to Work" team, keep reading!

Job Description

We are looking to incorporate an Incident / Change Manager profile into our team,

The selected person will join our flagship project in the Catalan Public Administration, collaborating in the main infrastructure control center.

Your day-to-day functions will be:

'- Backup for the service manager

'- Leadership of CABs

'- Leadership of crisis situations for incident/change management.

'- Coordination and updating of major change calendars presented to clients and providers

'- Monitoring of process indicators

'- Monitoring of team tasks and reporting to client managers

'- Definition and monitoring of the implementation of management process tasks (incidents/changes/problems)

Videos To Watch