Swarovski is a world-renowned luxury brand specializing in high-quality crystal products, jewelry, and accessories. Founded in Austria, it has grown into a global powerhouse in the fashion and design industry, operating in over 170 countries with a massive retail and manufacturing footprint.

In Spain, Swarovski maintains a significant presence with a network of boutiques and concessions, particularly within El Corte Inglés (ECI) department stores. The company offers a multicultural work environment, especially in major hubs like Madrid and Barcelona, making it an attractive destination for international professionals with experience in luxury retail and customer service.

Founded in 1895 by Daniel Swarovski in Wattens, Austria, the company revolutionized crystal cutting with a patented electric machine. It has since evolved from a crystal manufacturer into a global luxury brand known for jewelry, accessories, and home decor.

For international professionals

Strong presence in El Corte Inglés (ECI) locations across Spain, providing numerous entry points into the Spanish job market.
Multicultural environment with a focus on luxury retail standards and international customer service.
Offers various contract types including 'Fijo Discontinuo' and 'Interinidad', which are common in the Spanish retail sector.
Global brand recognition facilitates internal mobility and career progression within the luxury goods industry.

Store Manager (Interim Part Time 36h) - ECI Bahia Malaga

Swarovski

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every in-store experience.

Ready to lead with purpose at one of the most iconic fashion and design brands? Join our retail team and help build a culture where creativity, customer service, and team spirit shine brightly.

As Store Manager, you will lead your team with passion, foster team spirit, provide exceptional customer experiences, and drive commercial success. You will be an ambassador for Swarovski, inspiring excellence and supporting your team's growth every day.

About the role

Lead, motivate, and develop your team to achieve sales targets and provide exceptional service.
Build strong customer relationships and promote loyalty programs.
Select, onboard, and mentor talent, ensuring succession plans are in place.
Define and manage individual and team goals, proactively evaluating performance.
Oversee store operations: inventory, cash management, loss prevention, and compliance.

About you

More than 3 years of experience in a multicultural retail environment, preferably in luxury fashion, cosmetics, or lifestyle brands.
Excellent leadership, coaching, and team development skills.
Digital proficiency and solid operational knowledge.
A charming and winning personality, capable of easily establishing trusting relationships and empowering others.
Customer-oriented, curious attitude, empathy, and a focus on results, with a commercial mindset and team spirit.
Knowledge of English.

What we offer

You will enjoy a variety of benefits, including:

Recognition awards that celebrate your achievements
Exclusive employee discounts on Swarovski products
Paid volunteer leave to support the causes you care about
A global employee assistance program offering support in mental, physical, and emotional health, managerial support, as well as financial and legal matters.
Comprehensive training in product, personal development, and leadership skills to help you grow.
Professional development opportunities

Many of our Store Managers evolve into roles such as Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager. We support your development so you can build a career aligned with your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's most exclusive crystals, gems, Swarovski Created Diamonds, cubic zirconia, jewelry, accessories, and home decor items.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we firmly believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to a fair and inclusive selection process and to building a work environment where everyone feels they truly belong.

View original advert (Spanish)

En Swarovski, tu liderazgo importa, tu visión impulsa el éxito, y tu trabajo da forma a momentos de lujo excepcionales en cada experiencia dentro de la tienda.

¿Listo/a para liderar con propósito en una de las marcas más icónicas de la moda y el diseño? Únete a nuestro equipo de retail y ayuda a construir una cultura donde la creatividad, el servicio al cliente y el espíritu de equipo brillen con intensidad.

Como Store Manager, liderarás a tu equipo con pasión, fomentarás el espíritu de equipo, ofrecerás experiencias excepcionales a los clientes y potenciarás el éxito comercial. Serás embajador/a de Swarovski, inspirarás excelencia y acompañarás el crecimiento de tu equipo cada día.

Acerca del puesto

Lidera, motiva y desarrolla a tu equipo para alcanzar los objetivos de ventas y ofrecer un servicio excepcional.
Construye relaciones sólidas con los clientes y promueve los programas de fidelización.
Selecciona, incorpora y acompaña talento, garantizando planes de sucesión.
Define y gestiona los objetivos individuales y de equipo, evaluando el rendimiento de forma proactiva.
Supervisa las operaciones de la tienda: inventario, gestión de caja, prevención de pérdidas y compliance.

Acerca de ti

Más de 3 años de experiencia en un entorno retail multicultural, preferiblemente en marcas de moda de lujo, cosmética o lifestyle.
Excelentes habilidades de liderazgo, coaching y desarrollo de equipos.
Competencia digital y un sólido conocimiento operativo.
Una personalidad encantadora y ganadora, capaz de establecer relaciones de confianza con facilidad y de empoderar a otras personas.
Orientación al cliente, actitud curiosa, empatía y enfoque en resultados, con una mentalidad comercial y espíritu de trabajo en equipo.
Conocimientos de inglés.

Qué ofrecemos

Podrás disfrutar de una variedad de beneficios, entre ellos:

Premios de reconocimiento que celebran tus logros
Descuentos exclusivos para empleados en productos Swarovski
Permiso remunerado de voluntariado para apoyar las causas que te importan
Un programa global de asistencia al empleado que ofrece apoyo en las áreas de salud mental, física y emocional, apoyo gerencial, así como en asuntos financieros y legales.
Formación integral en producto, desarrollo personal y habilidades de liderazgo para ayudarte a crecer.
Oportunidades de desarrollo profesional

Muchos/as de nuestros/as Store Managers evolucionan hacia roles como Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service o Sales Operations Manager. Te acompañamos en tu desarrollo para que puedas construir una carrera alineada con tus ambiciones.

Acerca de Swarovski

Swarovski crea productos basados en cristal de una calidad y artesanía únicas, que aportan alegría y celebran la individualidad. Fundada en Austria en 1895, diseñamos, fabricamos y vendemos los cristales, gemas, Swarovski Created Diamonds, circonitas, joyería, accesorios y artículos de decoración para el hogar más exclusivos del mundo.