Market leader in the parking sector in Spain and Portugal with over 400,000 managed spaces.
Strong focus on digital transformation, offering roles in product development and data analysis for their mobile platform.
Extensive geographic presence across Spain, providing job opportunities in both major hubs and regional cities.
Pioneer in integrating electric vehicle (EV) charging infrastructure within urban parking networks.

ORA Controller

Telpark

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

About the role

If there is one thing that moves and excites us at Telpark, it is talent.

The ORA (Parking Regulation Ordinance) Controller is responsible for managing and controlling regulated parking zones, ensuring compliance with established regulations, optimizing available spaces, and monitoring the correct application of rates. They must collaborate with the team to ensure the proper functioning of the system and the correct use of parking spaces in assigned areas.

What you'll do

Surveillance and control:
Supervise and ensure compliance with regulations on the use of regulated parking (ORA), reviewing the correct use of spaces and the proper positioning of vehicles.
Issuance of fines:
Detect and penalize infractions related to improper parking use (such as parking without a ticket, exceeding time limits, etc.) according to established procedures.
Citizen service:
Respond to inquiries and clarifications from drivers regarding rates, application hours, and regulated parking regulations.
System and equipment review:
Ensure the proper functioning of parking meters and other related devices, reporting any malfunctions or anomalies for repair.
Revenue control:
Verify the correct collection of fees and conduct audits of revenue from parking systems.
Report preparation:
Prepare periodic reports on detected infractions, revenue generated, and any relevant incidents.
Commercial management:
- Execute commercial initiatives and sell the company's products and services according to customer needs.

What we're looking for

One year of prior experience in similar customer service positions.
Good disposition for outdoor work in any weather conditions.
Ability to perform repetitive tasks accurately and efficiently.
Must reside in the location of the vacancy.

What you'll get

Temporary contract: 100% full-time in ORA Calonge i Sant Antoni
Salary according to collective agreement
Start date: Possibly June 1, 2026

How you'll work

full-time

fixed-term

About the company & team

If you want to be part of a growing company in the midst of digital and cultural transformation, this is your moment.

Knowledge and skills

Knowledge and skills:

Knowledge and skills

Proficiency with technological tools.
Knowledge of public service.
Attention to detail: Ability to detect irregularities accurately and effectively.
Effective communication: Ability to interact clearly and respectfully with citizens and work teams.
Organization and time management: Ability to manage multiple tasks and priorities, ensuring established procedures and deadlines are met.
Problem-solving: Ability to appropriately handle and manage conflicts or unforeseen situations.
Teamwork: Ability to collaborate with colleagues and local authorities to ensure objectives are met.

Requirements

Requirements:

Characteristics

Characteristics:

About the role

Si hay algo que nos mueve y apasiona en Telpark es el talento.

El Controlador de la ORA (Ordenanza de Regulación de Aparcamiento) es responsable de la gestión y control de las zonas de aparcamiento regulado, asegurando el cumplimiento de las normativas establecidas, la optimización de los espacios disponibles y el seguimiento de la correcta aplicación de las tarifas. Deberá colaborar con el equipo para asegurar el buen funcionamiento del sistema y el correcto uso de los aparcamientos en las áreas asignadas.