Tow Truck Driver

Telpark

Huelva, SpainOn-siteCompetitiveAdded 1 month ago

🇪🇸 Translated from Spanish

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Gruista

Telpark

·Huelva, Spain

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Tow Truck Driver

Telpark

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Telpark, what moves and inspires us most is talent.

1. Purpose of the Position

To perform operational duties as a tow truck driver for the removal of illegally parked vehicles on public roads and to carry out regulated parking (ORA) control tasks in the assigned area. Contributes to compliance with municipal parking regulations, ensuring an efficient, safe, and citizen-oriented service, as well as the correct operation of the contract and the quality of the service provided to the City Council.

2. Key Responsibilities

Tow Truck Operation and Vehicle Removal

Operate tow trucks for the removal of illegally parked vehicles or those that violate current regulations.
Perform loading, transport, and unloading maneuvers, ensuring the safety of the service.
Manage incidents during vehicle removal services, coordinating with the control center when necessary.

Public Road Surveillance and Control

Verify the correct use of regulated spaces, ensuring compliance with rates, schedules, and parking conditions.
Detect infractions and issue reports according to established procedures.

Parking Management via Visual Car Vehicle

Perform parking control tasks using the vehicle equipped with the Visual Car system, ensuring the correct reading, verification, and supervision of license plates in regulated zones.

Citizen Service

Inform users about parking rules, rates, schedules, and the operation of parking meters or applications.
Handle inquiries related to vehicle removal or the regulated parking service.

Equipment and Systems Control

Supervise the status of parking meters and other service elements, reporting any detected incidents or anomalies.
Collaborate with technical staff in identifying incidents in service equipment.

Operational Management and Reporting

Record actions performed (vehicle removals, reports, incidents, or routes) in the corporate systems.
Report irregularities detected on public roads, such as deteriorated signage or obstructions.
Participate in public road studies in regulated and non-regulated zones.

Regulatory Compliance and Safety

Comply with municipal regulations, operational protocols, and internal safety and data protection policies.
Ensure safety during vehicle removal operations and activities on public roads.

3. Internal and External Relationships

Internal: Inspectors, contract manager, administrative and technical staff.

External: Citizens, Local Police, City Council, and municipal services.

4. Professional Competencies

Citizen orientation and effective communication.
Responsibility and commitment to safety.
Resolution of incidents on public roads.
Teamwork.
Organization and time management.
Handling of technological devices (PDA, applications, and control systems).

5. Position Requirements

Education

Compulsory Secondary Education (ESO) or equivalent.
Additional training in transport, logistics, or customer service is valued.

Experience

Experience in operating tow trucks and removing vehicles on public roads.
Experience in municipal services or parking control is valued.

Knowledge

Basic handling of mobile tools and control systems.
Knowledge of municipal parking regulations (valued).

Other Requirements

Valid C1 driver's license or higher.
Valid CAP certification.
Willingness to work on public roads.
Ability to resolve operational incidents.

6. Position Conditions

Operational position under the mobility/ORA service agreement.
Full-time with rotating shifts according to service needs.
FIXED-DISCONTINUOUS contract between May and September of each year
Work primarily on public roads.
Directly reporting to the Inspector or Contract Manager.

If you want to be part of a growing company in the midst of a digital and cultural transformation process, now is your moment.

View original advert (Spanish)

Si hay algo que nos mueve y apasiona en Telpark es el talento.

1. Propósito del Puesto

Ejercer funciones operativas como gruista para la retirada de vehículos mal estacionados en la vía pública y realizar tareas de control del estacionamiento regulado (ORA) en la zona asignada. Contribuye al cumplimiento de la normativa municipal de estacionamiento, garantizando un servicio eficiente, seguro y orientado al ciudadano, así como la correcta operativa del contrato y la calidad del servicio prestado al Ayuntamiento.

2. Responsabilidades Clave

Operación de grúa y retirada de vehículos

Operar vehículos grúa para la retirada de vehículos mal estacionados o que incumplan la normativa vigente.
Realizar las maniobras de carga, traslado y descarga de vehículos garantizando la seguridad del servicio.
Gestionar incidencias durante los servicios de retirada de vehículos, en coordinación con el centro de control cuando sea necesario.

Vigilancia y control en vía pública

Verificar la correcta utilización de las plazas reguladas, asegurando el cumplimiento de tarifas, horarios y condiciones de estacionamiento.
Detectar infracciones y realizar denuncias conforme a los procedimientos establecidos.

Gestión del estacionamiento desde vehículo Visual Car

Realizar labores de control del estacionamiento mediante el vehículo equipado con sistema Visual Car, asegurando la correcta lectura, verificación y supervisión de matrículas en las zonas reguladas.

Atención al ciudadano

Informar a los usuarios sobre normas de estacionamiento, tarifas, horarios y funcionamiento de parquímetros o aplicaciones.
Atender consultas relacionadas con la retirada de vehículos o el servicio de estacionamiento regulado.

Control de equipos y sistemas

Supervisar el estado de parquímetros y otros elementos del servicio, informando de incidencias o anomalías detectadas.
Colaborar con el personal técnico en la identificación de incidencias en equipos del servicio.

Gestión operativa y reporting

Registrar en los sistemas corporativos las actuaciones realizadas (retiradas de vehículos, denuncias, incidencias o recorridos).
Informar de irregularidades detectadas en la vía pública, como señalización deteriorada u obstrucciones.
Participar en estudios de vía pública en zonas reguladas y no reguladas.

Cumplimiento normativo y seguridad

Cumplir con las normativas municipales, protocolos operativos y políticas internas de seguridad y protección de datos.
Garantizar la seguridad en las operaciones de retirada de vehículos y en la actividad en vía pública.