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Service Manager - Training Sector (100% Remote Work)

Temps·Remote, Spain

What they offer

  • Permanent contract

    Per the ad.

  • Fully remote

    Per the ad.

What they ask for

  • Have the right to work in Spain

    Temps doesn't mention sponsorship in the ad.

  • Have 3+ years of experience

    Mid-level role.

Pulled from the advert automatically — the full ad is what counts.

This job was published 6 months ago

Read the full advert

What you'll do

- User relationship management

- Service agreement management (SLA/OLA)

- Service delivery supervision

- Incident, problem, and change management

- Capacity, availability, and continuity management

- Governance and continuous process improvement

What you'll get

-Salary: 45k gross/year

How you'll work

The position is 100% REMOTE

-Location: remote

-Start date preferably from 13/03

-Schedule to be confirmed

-Permanent contract

permanent

remote

About the company & team

At TEMPS we have spent 30 years finding professional opportunities for people looking for work. We have experience, we are reliable, and we are committed. Does that fit you? 

A leading company in the training sector is looking to bring on a SERVICE MANAGER for an important company dedicated to the employment training sector.

Contact Center

Requirements

-Training related to the sector

-Minimum 3-5 years of experience in IT service management or related positions (Service Manager, Service Delivery Manager, Operations Manager).

-Experience managing SLAs, performance metrics, and reporting.

-Management of teams of 5-10 people.

-Handling and knowledge of ITSM tools

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Temps

Temps

Staffing

View company profile
Spanish company

Temps is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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