TOUS is a prominent Spanish jewelry and fashion brand founded in 1920, renowned globally for its iconic bear logo and "affordable luxury" positioning. The company operates a vast international network with over 700 stores across 40 countries, specializing in high-quality jewelry, handbags, watches, and accessories.

Headquartered in Manresa (Barcelona), TOUS maintains a massive footprint in Spain with retail locations in nearly every major city and a centralized logistics and corporate hub. For international professionals, the company offers diverse opportunities within its corporate headquarters, particularly in digital transformation, e-commerce, and cybersecurity, fostering a creative and multilingual work environment.

Founded in 1920 as a small watch repair workshop in Manresa, TOUS evolved into a global jewelry powerhouse under the leadership of Salvador Tous and Rosa Oriol. The brand gained international fame in the 1980s with the creation of its signature bear emblem.

For international professionals

Global headquarters are located in Manresa, near Barcelona, offering a Mediterranean lifestyle combined with international career opportunities.
The company is currently undergoing significant digital transformation, creating demand for tech roles like Analytics Engineers and IT Security specialists.
As a globally recognized Spanish brand, it provides an international working environment with operations spanning four continents.
Offers a wide range of roles from retail management to corporate leadership, often providing permanent (indefinido) contracts.

International Retail Area Manager

TOUS

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about the world of retail, leading daily operations to ensure excellent sales results and creating a unique customer experience? If the answer is YES, keep reading!

What do we offer you? 😏

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Flexibility: You will balance your personal and professional life with start times between 8:00 and 9:30 and finish times from 17:00 onwards, and Friday afternoons will be free for you.

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Unique facilities: You will experience the #TOUSLifestyle in unique facilities with spaces that inspire and enhance collaboration and networking with our #HQ-TOUSCommunity.

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Boutique Restaurant: You can benefit from a daily menu with local products starting from 3€. During your breaks, you'll love our coffee bar. We want you to take care of yourself😉!

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30% discount on all our products: Additionally, you can enjoy special sales throughout the year. If you aren't one already, you'll end up becoming a #TOUSLover.

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Salary flexibility: You can allocate part of your salary to services such as meals, training, or health insurance, saving on taxes.

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Coffee Chats: You will enjoy pleasant conversations while sharing a coffee with our directors. In these chats, you will exchange ideas, experiences, and projects.

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TOUS Connect: All the information you need with a single click! You will have a corporate intranet to keep up to date with everything happening in the company.

Responsibilities and opportunities: 📜

* You will perform continuous and exhaustive monitoring of the stores and teams, being directly responsible for commercial performance, sales quality, and the customer experience in the assigned points of sale.

* You will visit the stores regularly and frequently, spending most of your working day at the point of sale, observing, accompanying, and providing direct feedback to the teams.

* You will ensure the construction and maintenance of the best sales team, identifying talent, developing commercial capabilities, correcting deviations, and raising the level of demand and professionalism in the store.

* You will ensure that Store Managers and teams know and work aligned with commercial objectives, KPIs, and sales standards, supporting them in their monitoring and continuous improvement.

* You will analyze sales, stock, and customer behavior in-store to detect business opportunities, product needs, assortment improvements, or new commercial solutions.

* You will supervise compliance with visual merchandising guides, operational protocols, and standards defined by HQ, guaranteeing correct execution in-store.

* You will support the teams in customer follow-up, driving acquisition, loyalty, and the application of sales techniques defined by the company.

* You will coordinate and support the implementation of campaigns, promotions, and commercial actions, ensuring their correct adaptation and execution in the field.

* You will lead the opening of new stores, coordinating teams, implementing standards, and operational startup.

* You will manage store staffing, ensuring adequate coverage for commercial needs and optimizing resources.

What will make you succeed in the position? 🧐

* Minimum 5 years of experience as an Area Manager or Retail Manager in a multinational environment, preferably in fashion-luxury or consumer goods.
* Excellent team management, communication, and project management skills.
* To be comfortable speaking English.

If you want this position to be yours, apply now.

Be yourself, the key to success is YOUR ATTITUDE.

Are you IN? WE ARE WAITING FOR YOU!

View original advert (Spanish)

¿Te apasiona el mundo del retail, liderar sus operaciones diarias para garantizar unos resultados de venta excelentes y crear una experiencia de cliente única? Si la respuesta es SÍ, ¡Sigue leyendo!

¿Qué te ofrecemos? 😏

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Flexibilidad: Conciliarás tu vida personal y profesional con horario de entrada entre las 8:00 y 9:30 y de salida a partir de las 17:00h y los viernes tarde serán libres para ti.

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Instalaciones únicas: vivirás la experiencia #TOUSLifestyle en unas instalaciones únicas con espacios que inspiran y potencian la colaboración y el networking con nuestra #HQ-TOUSCommunity.

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Boutique Restaurant: Podrás beneficiarte de un menú diario con productos de proximidad a partir de 3€. En tus breaks, te encantará nuestro coffee bar. ¡Queremos que te cuides😉!

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30% de descuento en todos nuestros productos: Además, podrás disfrutar de ventas especiales durante todo el año. Si no lo eres ya, acabarás convirtiéndote en un #TOUSLover.

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Flexibilidad en tu salario: parte de tu salario lo podrás destinar a servicios como comida, formación o seguro de salud, ahorrándote impuestos.

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Coffee Chats: Disfrutarás de conversaciones agradables mientras compartes un café con nuestrxs directorxs. En estas charlas, intercambiarás ideas, experiencias y proyectos.

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TOUS Connect: ¡toda la información que necesitas con un solo clic! Contarás con una intranet corporativa para mantenerte al tanto de todo lo que está pasando en la compañía.

Responsabilidades y oportunidades: 📜

* Realizarás un seguimiento continuo y exhaustivo de las tiendas y de los equipos, siendo responsable directo del desempeño comercial, la calidad de la venta y la experiencia de cliente en los puntos de venta asignados.

* Visitarás de forma regular y frecuente las tiendas, pasando la mayor parte de su jornada laboral en punto de venta, observando, acompañando y dando feedback directo a los equipos.

* Asegurarás la construcción y mantenimiento del mejor equipo de vendedores, identificando talento, desarrollando capacidades comerciales, corrigiendo desviaciones y elevando el nivel de exigencia y profesionalidad en tienda.

* Asegurarás que los Store Managers y equipos conocen y trabajan alineados con los objetivos comerciales, KPIs y estándares de venta, acompañándolos en su seguimiento y mejora continua.

* Analizarás las ventas, el stock y el comportamiento del cliente en tienda para detectar oportunidades de negocio, necesidades de producto, mejoras de surtido o nuevas soluciones comerciales.

* Supervisarás el cumplimiento de las guías de visual merchandising, protocolos operativos y estándares definidos por HQ, garantizando una correcta ejecución en tienda.

* Acompañarás a los equipos en el seguimiento de clientes, impulsando la captación, fidelización y aplicación de técnicas de venta definidas por la compañía.

* Coordinarás y apoyarás la implementación de campañas, promociones y acciones comerciales, asegurando su correcta adaptación y ejecución en el terreno.

* Liderarás la apertura de nuevas tiendas, coordinando equipos, implantación de estándares y puesta en marcha operativa.

* Gestionarás las plantillas de tienda, asegurando la cobertura adecuada a las necesidades comerciales y optimizando recursos.

¿Qué te hará triunfar en la posición? 🧐

* Mínimo 5 años de experiencia como Área Manager o Retail Manager en entorno multinacional, preferiblemente en moda-lujo o bienes de consumo.
* Excelentes habilidades de gestión de equipos, comunicación y habilidad para gestionar proyectos.
* Que te sientas cómodo hablando Inglés.

Si quieres que la posición sea tuya, inscríbete ahora a la oferta.