Accor is a world-leading hospitality group with a vast portfolio of over 5,000 properties across 110 countries, ranging from luxury brands like Fairmont and Sofitel to economy staples like ibis. As a global leader in the travel and lifestyle sector, the company operates a massive network of hotels, resorts, and residences, supported by a workforce of nearly 300,000 employees worldwide.

In Spain, Accor has a robust presence with a significant number of hotels in key hubs such as Madrid, Barcelona, and the Balearic Islands. The company is highly relevant for international professionals due to its structured internal mobility programs and its "Heartist" culture, which emphasizes diversity and professional growth. Their Spanish operations frequently seek multilingual talent for both corporate roles and high-end guest services in their luxury and lifestyle segments.

Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson with the opening of the first Novotel hotel in Lille, France. Over the decades, it grew into Europe's largest hotel group through strategic acquisitions of brands like Sofitel, Motel 6, and Fairmont Raffles Hotels International.

Food & Beverage Supervisor

Accor

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Fairmont La Hacienda Costa del Sol is a 5-star luxury resort located in San Roque, Cádiz, in a privileged setting with views of the Mediterranean Sea. Opened in 2025, it is part of the prestigious international Accor group.

The resort combines contemporary elegance with authentic Andalusian essence, offering an immersive experience focused on local culture, gastronomy, and wellness

Job Description

Supervise and coordinate the daily operations of the food and beverage outlets, ensuring high-quality service, customer satisfaction, and compliance with the operational, hygiene, and safety standards established by the company.

Main Responsibilities

Supervise the daily activities of the restaurant, bar, cafeteria, banquets, or other points of sale.
Coordinate and lead the service staff, assigning tasks and ensuring efficient performance.
Ensure compliance with quality and customer service standards.
Manage and resolve incidents, complaints, and customer requests professionally.
Control the correct presentation of staff and compliance with operating procedures.
Supervise inventories, orders, and storage of food and beverages.
Ensure compliance with hygiene, food safety, and risk prevention regulations.
Collaborate in the training, induction, and evaluation of staff.
Support the creation of schedules and shift planning.
Monitor sales, costs, and product consumption to optimize profitability.
Perform operational openings and closings according to established procedures.

Requirements

Training in Hospitality, Tourism, Catering, or related fields.
Minimum of 2 years of experience in similar positions within the hotel or restaurant sector.
Knowledge of service standards and food safety (APPCC/HACCP).
Advanced level of English.

Additional Information

Our Values

Respect

We value the needs, ideas, and individuality of others. We treat every person with fairness and dignity.

Sense of Belonging

We celebrate our differences. We support each other and always stand together.

Integrity

We build relationships of trust based on mutual respect and authenticity.

Empowerment

We have the ability to take initiative and anticipate to create moments that generate unforgettable experiences.

Excellence

We create genuine connections and value every opportunity to make those around us feel special.

View original advert (Spanish)

Descripción de la empresa

Fairmont La Hacienda Costa del Sol es un resort de lujo de 5 estrellas ubicado en San Roque, Cádiz, en un enclave privilegiado con vistas al mar Mediterráneo. Inaugurado en 2025, forma parte del prestigioso grupo internacional Accor.

El resort combina la elegancia contemporánea con la auténtica esencia andaluza, ofreciendo una experiencia inmersiva centrada en la cultura local, la gastronomía y el bienestar

Descripción del empleo

Supervisar y coordinar las operaciones diarias de los puntos de venta de alimentos y bebidas, garantizando un servicio de alta calidad, la satisfacción de los clientes y el cumplimiento de los estándares operativos, de higiene y seguridad establecidos por la empresa.

Responsabilidades Principales

Supervisar las actividades diarias del restaurante, bar, cafetería, banquetes u otros puntos de venta.
Coordinar y dirigir al personal de servicio, asignando tareas y asegurando un desempeño eficiente.
Garantizar el cumplimiento de los estándares de calidad y servicio al cliente.
Gestionar y resolver incidencias, quejas y solicitudes de clientes de manera profesional.
Controlar la correcta presentación del personal y el cumplimiento de los procedimientos operativos.
Supervisar inventarios, pedidos y almacenamiento de alimentos y bebidas.
Velar por el cumplimiento de las normas de higiene, seguridad alimentaria y prevención de riesgos.
Colaborar en la formación, inducción y evaluación del personal.
Apoyar en la elaboración de horarios y planificación de turnos.
Monitorear ventas, costos y consumo de productos para optimizar la rentabilidad.
Realizar aperturas y cierres operativos según procedimientos establecidos.

Requisitos

Formación en Hostelería, Turismo, Restauración o áreas afines.
Experiencia mínima de 2 años en posiciones similares dentro del sector hotelero o restauración.
Conocimiento de estándares de servicio y seguridad alimentaria (APPCC/HACCP).
Nivel de inglés avanzado.

Información adicional

Nuestros Valores

Respeto

Valoramos las necesidades, ideas e individualidad de los demás. Tratamos a cada persona con justicia y dignidad.

Sentido de Pertenencia

Celebramos nuestras diferencias. Nos apoyamos mutuamente y siempre permanecemos unidos.

Integridad

Construimos relaciones de confianza basadas en el respeto mutuo y la autenticidad.

Empoderamiento

Tenemos la capacidad de tomar la iniciativa y anticiparnos para crear momentos que generen experiencias inolvidables.