About the role

The role of Inside Sales is to manage and qualify incoming requests, identifying business opportunities and ensuring their proper routing to the sales team. This position is key as a link between Customer Service and Sales, preventing the loss of opportunities and improving the efficiency of the funnel.

What you'll do

Receiving, reviewing, and classifying incoming requests.
Identifying and qualifying business opportunities.
Collecting and validating information on potential customers.
Recording and updating leads in the CRM (HubSpot).
Routing opportunities to the corresponding sales team.
Acting as a link between Customer Service and Sales.
Providing administrative and commercial support to the sales team.
Managing centralized services and programs (Friend Plan, Employee Plan, etc.).
Coordinating with other departments to ensure proper handling of requests.
Maintaining clear, professional, efficient, and customer-oriented communication.
Handling inquiries and requests while ensuring appropriate response times.
Drafting commercial communications in a structured and concise manner.
Ensuring a positive experience for both customers and internal teams.
Ensuring compliance with internal processes and proper use of corporate tools.
Monitoring KPIs and commercial activity.
Identifying issues and opportunities for improvement in funnel management.
Collaborating on the optimization of processes and work methodologies.

How you'll work

full-time

About the company & team

Who are we?

AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry. JOIN THE SMART COMFORT REVOLUTION!

At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter — we want to hear from you!

5. Requirements

Knowledge of HVAC installations, control systems, and/or home automation.

Additional information

If you share our values and love what we do, we want to meet you!

Apply now and help us build the future of smart comfort.

About the role

El puesto de Inside Sales tiene como objetivo gestionar y cualificar las peticiones entrantes, identificando oportunidades comerciales y asegurando su correcta canalización al equipo de ventas. Su papel es clave como nexo entre Atención al Cliente y Ventas, evitando la pérdida de oportunidades y mejorando la eficiencia del funnel.

What you'll do

Recepción, revisión y clasificación de peticiones entrantes.
Identificación y cualificación de oportunidades comerciales.
Recogida y validación de información de clientes potenciales.
Registro y actualización de leads en CRM (HubSpot).
Derivación de oportunidades al equipo comercial correspondiente.
Actuar como nexo entre Atención al Cliente y Ventas.
Dar soporte administrativo y comercial al equipo de ventas.
Gestionar servicios y programas centralizados (Plan Amigo, Plan Empleado, etc.).
Coordinarse con otros departamentos para asegurar una correcta gestión de solicitudes.
Mantener una comunicación clara, profesional, eficiente y orientada al cliente.
Gestionar consultas y solicitudes garantizando tiempos de respuesta adecuados.
Redactar comunicaciones comerciales de forma estructurada y concisa.
Garantizar una experiencia positiva tanto para clientes como para equipos internos.
Asegurar el cumplimiento de procesos internos y uso correcto de herramientas corporativas.
Realizar seguimiento de KPIs y actividad comercial.
Detectar incidencias y oportunidades de mejora en la gestión del funnel.
Colaborar en la optimización de procesos y metodologías de trabajo.