Product Management Technician
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
Who are we?
AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry.JOIN THE SMART COMFORT REVOLUTION!
At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter - we want to hear from you!
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KEY RESPONSIBILITIES AND TASKS;
Carry out tasks within the Product Area, including creating the technical documentation accompanying the products, receiving and subsequently analyzing them according to technical specifications, and working with the R&D department on the final refinement of the company's products. Additionally, you will participate in creating and delivering product training to internal clients.
- Create technical documentation (technical datasheets, user manuals, installation manuals, troubleshooting guides, FAQs, etc.).
- Deliver technical training to internal clients.
- Develop product training content.
- Receive and analyze products according to technical documentation.
- Resolve any questions or doubts related to the products that arise within the sales network.
- Verify that product functionality aligns with the technical documentation and, if necessary, request improvements or changes based on identified issues.
- Collaborate with the R&D Department in refining products and resolving any potential defects found.
QUALIFICATIONS / SPECIFIC TRAINING
Knowledge of HVAC systems and home automation is desirable.
Technical knowledge of the products is desirable.
MINIMUM EXPERIENCE
- Preferably 1 year of experience in a similar position
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If you share our values and love what we do, we want to meet you!
Job Description
Who are we?
AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry.JOIN THE SMART COMFORT REVOLUTION!
At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter - we want to hear from you!
.
FUNCIONES Y TAREAS;
Desarrollar tareas en el Área de Producto con funciones como la realización de la documentación técnica que acompaña a los productos, la recepción y el posterior análisis de los mismos según las especificaciones técnicas, y el trabajo con el departamento de I+D en el refinamiento final de los productos de la compañía. Además, participará en la creación e impartición de la formación sobre los productos a los clientes internos.
- Realizar de documentación técnica (ficha técnica, manual de usuario, manual de instalación, guía de troubleshooting, FAQs...).
- Impartir la formación técnica a los clientes internos.
- Desarrollar contenidos de formación sobre los productos.
- Recibir y analizar el producto según la documentación técnica.
- Resolver posibles preguntas y dudas relacionadas con los productos surgidas en la red comercial.
- Comprobar si la funcionalidad de producto está acorde a la documentación técnica y, si es necesario, solicitar las mejoras o cambios detectados.
- Colaborar con el Departamento de I+D en el refinamiento de los productos y la solución de posibles fallos encontrados en los mismos.
CUALIDADES / FORMACIÓN ESPECÍFICA
Valorable conocimientos en climatización y domótica.
Valorable conocimiento de los productos a nivel técnico.
EXPERIENCIA MÍNIMA
- Preferiblemente 1 años de experiencia en puesto similar
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If you share our values and love what we do, we want to meet you!