Operations Coordinator/Team Leader Toledo

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about leading teams, driving results, and creating a safe and motivating work environment? We are looking for someone with leadership skills, a results-oriented mindset, and a passion for operations to join our team.

What will your mission be?

You will be responsible for coordinating and developing an operational team, ensuring service excellence, compliance with safety standards, and achievement of the center's objectives.

Main responsibilities
  • Lead, motivate, and coordinate the assigned team of professionals, fostering a safe, collaborative, and high-performance work environment.
  • Ensure compliance with operational objectives and key performance indicators (KPIs), both internal and agreed upon with our clients.
  • Monitor daily activities, identifying opportunities for improvement and driving actions that contribute to operational efficiency.
  • Actively participate in selection, onboarding, development, performance evaluation, and people management processes, providing recommendations that contribute to the team's success.
  • Support and guide the team in their professional growth, providing continuous feedback and support for performance improvement.
  • Clearly communicate results, objectives, and operational priorities, fostering commitment and engagement among team members.
  • Ensure compliance with operational procedures, work instructions, and established quality standards.
  • Collaborate in internal, client, and regulatory audits, supporting the implementation and monitoring of action plans derived from these audits.
  • Promote a strong safety culture, ensuring compliance with regulations and contributing to risk reduction in the work environment.
  • Participate in the investigation and analysis of operational and safety incidents, driving preventive and corrective actions that contribute to continuous improvement.
What are we looking for?
  • Minimum of 2 years' experience coordinating operational teams in logistics, industrial, or multinational company environments.
  • Higher Level Vocational Training, university degree, or equivalent qualification.
  • Ability to plan, organize, and make decisions.
  • Results-oriented with problem-solving skills in dynamic environments.
  • Communication, leadership, influence, and team development competencies.
  • Intermediate level of English, both oral and written, is desirable.
What do we particularly value?
  • Approachable leadership and the ability to inspire people.
  • Proactivity and initiative to drive improvements.
  • Customer orientation and commitment to operational excellence.
  • Ability to work in dynamic environments and manage priorities.

If you are motivated by leading teams, developing talent, and becoming part of an international company in constant evolution, we would love to meet you.

"We are committed to equal opportunity and reject any form of discrimination. DHL Group's personnel selection criteria are based on qualification, performance, skills, and experience."

Application managed by DHL