DHL is a global leader in the logistics industry, operating as a major division of the DHL Group. The company provides a comprehensive suite of services including international express delivery, air and ocean freight, road and rail transportation, and contract logistics. With a workforce of approximately 600,000 employees worldwide, it serves as a critical backbone for global trade and e-commerce across more than 220 countries and territories.

In Spain, DHL maintains a massive operational footprint through its various divisions such as DHL Express, DHL Supply Chain, and DHL Global Forwarding. The company is a significant employer for international professionals, offering roles that range from specialized IT and data analysis to large-scale operations management. Its presence in major Spanish logistics hubs and its status as a certified Top Employer make it a primary destination for expats seeking career stability and growth within a multicultural corporate environment.

Founded in 1969 in San Francisco, DHL began as a courier service between California and Hawaii. It was gradually acquired by the German postal service, Deutsche Post, becoming its primary logistics brand and expanding into the world's largest logistics company.

For international professionals

DHL is consistently certified as a 'Top Employer' in Spain, highlighting its commitment to high-quality HR standards and employee well-being.
The company offers a wide range of corporate roles in IT, Finance, and HR that often require English as a primary working language.
With a presence in numerous Spanish regions including Madrid, Catalonia, the Basque Country, and Valencia, it offers diverse geographic options for relocation.
DHL provides structured 'Junior Development Programs' and internships, which are excellent entry points for international graduates moving to Spain.
The 'Lead Logistics Partner' (LLP) division in Spain frequently recruits for analytical and management roles that involve international stakeholder coordination.

Operations Supervisor

DHL

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Position Mission: The selected person will be responsible for ensuring a safe, efficient, and highly excellence-oriented operation, supervising its development under clear guidelines and contributing decisively to the achievement of the center's objectives, those of our client in the aeronautical sector, and the DHL strategy. Main Responsibilities of the Position • Lead and coordinate the team of coordinators within their area of responsibility, driving a collaborative and high-performance work environment. • Plan and manage the necessary resources to ensure optimal staffing of the team based on demand volumes. • Supervise operational performance and resource utilization, ensuring compliance with internal KPIs and those agreed upon with clients, especially regarding productivity, quality, and operational safety. • Act as a key point of contact for clients, providing accurate and timely information on daily activity and operational status. • Monitor the assigned budget, ensuring efficient and responsible use of resources. • Manage the performance, motivation, and professional development of the team under their responsibility, fostering a culture of continuous improvement. • Provide support in the development and implementation of projects aimed at operational optimization and efficiency. • Monitor productivity and apply corrective actions when deviations are detected, ensuring service stability and reliability. • Lead internal communication and engagement initiatives for the supervised team. • Ensure strict compliance with the health and safety processes and procedures established by the Company's Operational Excellence area. Required Profile • Demonstrable experience in the management and execution of strategic projects. • Minimum three years of experience leading operational teams in multinational environments, preferably industrial or aeronautical. • Mid/Higher education degree is valued. • Specific training in Supply Chain is valued. • High capacity for communication, influence and impact, as well as analytical and organizational skills. • English level C1.

View original advert (Spanish)

Misión del Puesto: La persona seleccionada será responsable de garantizar una operación segura, eficiente y altamente orientada a la excelencia, supervisando su desarrollo bajo directrices claras y contribuyendo de forma decisiva al cumplimiento de los objetivos del centro, de nuestro cliente del sector aeronáutico y de la estrategia de DHL. Principales Responsabilidades de la Posición • Liderar y coordinar al equipo de coordinadores/as dentro de su ámbito de responsabilidad, impulsando un entorno de trabajo colaborativo y orientado al alto rendimiento. • Planificar y administrar los recursos necesarios para asegurar un dimensionamiento óptimo del equipo en función de los volúmenes de demanda. • Supervisar el rendimiento operativo y la utilización de recursos, garantizando el cumplimiento de los KPI internos y los acordados con los clientes, especialmente en materia de productividad, calidad y seguridad operacional. • Actuar como interlocutor/a clave con los clientes, proporcionando información precisa y oportuna sobre la actividad diaria y el estado de la operación. • Realizar el seguimiento del presupuesto asignado, asegurando un uso eficiente y responsable de los recursos. • Gestionar el desempeño, la motivación y el desarrollo profesional del equipo bajo su responsabilidad, fomentando una cultura de mejora continua. • Dar soporte en el desarrollo e implementación de proyectos orientados a la optimización y eficiencia de la operación. • Monitorizar la productividad y aplicar acciones correctivas cuando se detecten desviaciones, garantizando la estabilidad y fiabilidad del servicio. • Liderar las iniciativas de comunicación interna y compromiso del equipo supervisado. • Garantizar el estricto cumplimiento de los procesos y procedimientos de seguridad y salud establecidos por el área de Operational Excellence de la Compañía. Perfil Requerido • Experiencia demostrable en la gestión y ejecución de proyectos estratégicos. • Mínimo tres años de experiencia liderando equipos operativos en entornos multinacionales, preferiblemente industriales o aeronáuticos. • Valorable titulación Media/Superior. • Valorable formación específica en Supply Chain. • Alta capacidad de comunicación, influencia e impacto, así como habilidades analíticas y organizativas. • Nivel de inglés C1.