El Corte Inglés is the largest department store group in Europe and a dominant force in the Spanish retail landscape. Headquartered in Madrid, the conglomerate operates a diverse portfolio including department stores, supermarkets, travel agencies, and insurance services. With a workforce of tens of thousands, it serves as a primary pillar of the Spanish economy and a leader in consumer goods distribution.

For international professionals, El Corte Inglés offers a gateway into the Spanish corporate world, particularly within its expanding digital, IT, and logistics hubs. While customer-facing roles typically require high Spanish proficiency, the company's focus on e-commerce and supply chain modernization has increased demand for specialized technical talent and project managers from diverse backgrounds.

Founded in 1940 by Ramón Areces in Madrid, the company began as a small tailor shop. Over several decades, it expanded through aggressive growth and acquisitions to become Spain's most iconic retail conglomerate.

For international professionals

Largest department store chain in Europe with a massive physical and digital footprint across Spain.
Offers a wide variety of roles ranging from specialized tech and engineering to corporate management and retail.
Headquartered in Madrid with a presence in every major Spanish city and province.
Currently undergoing a significant digital transformation, creating opportunities for international IT and e-commerce experts.
Known for providing long-term career stability and being one of the most recognized brands in the country.

Ecommerce Omnichannel Operations

El Corte Ingles

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking to develop your talent and find a place where your effort is recognized? We offer a dynamic, close-knit, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priorities. At El Corte Inglés, our work is a shared passion.

The project awaiting you.

We are looking to incorporate a person for the role of Ecommerce Omnichannel Operations, who will contribute to optimizing stock usage, service levels, and operational processes within the Food category.

What will be your mission?

To ensure an efficient omnichannel process that guarantees the best customer experience, maximizing product shelf life and ensuring the fulfillment of service quality and customer experience objectives.

Main functions and requirements.

Provide an omnichannel vision for the distribution of the initial assortment from a logistical perspective.
Identify key merchandise in commercial campaigns to ensure correct communication and adequate procurement.
Analyze technical incidents that impact the service level and coordinate their correct communication to the final and internal customer.
Analyze stock rotation, efficiencies, coverage, and out-of-stock ratios.
Activate procurement and replenishment based on the forecast.
Analyze opportunity costs associated with stockouts.
Review the forecast to detect deviations with an impact on the service level and team sizing.
Define stock optimization actions.

Requirements

3 to 5 years of experience in operations, supply chain, or logistics planning.

Strong analytical orientation and focus on efficiency.

Experience in supply chain, demand planning, forecasting, and logistics planning.

English level B2

Knowledge of the tools: SAP, Sterling, MicroStrategy (analysis and reports), WMOS.

Advanced Excel (essential), Power BI, SQL.

We offer a variety of social benefits that will contribute to your well-being.

- Exclusive discounts and financing options.

- Life insurance.

- Corporate University.

- Continuous training for professional development.

- Study grants for employees' children.

- In-house Medical Service.

- Flexible remuneration plan.

If you find this position interesting, we invite you to apply, as your experience could be very valuable to us. In our company, everyone is welcome.

View original advert (Spanish)

¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar parte de un equipo diverso, donde la evolución y el servicio al cliente son nuestra prioridad. En El Corte Inglés, nuestro trabajo es una pasión compartida.

El proyecto que te espera.

Buscamos incorporar una persona para el rol deEcommerce Omnichannel Operations,que contribuya a optimizar el uso del stock, el nivel de servicio y los procesos operativos en las categoría de Alimentación.

¿Cuál será tu misión?

Asegurar unproceso omnicanal eficienteque garantice la mejor experiencia de cliente, maximizando la vida útil del producto y asegurando el cumplimiento de los objetivos decalidad de servicio y experiencia de cliente.

Funciones principales y requisitos.

Aportar visión omnicanal a la distribución del surtido inicial desde una perspectiva logística.
Identificar mercancía clave en campañas comerciales para asegurar una correcta comunicación y un adecuado aprovisionamiento.
Analizar incidencias técnicas que impactan en el nivel de servicio y coordinar su correcta comunicación a cliente final e interno.
Analizar rotación de stock, eficacias, coberturas y ratios de rotura de stock.
Activar apro y reapro en base al forecast.
Analizar costes de oportunidad asociados a roturas de stock.
Revisar el forecast para detectar desviaciones con impacto en el nivel de servicio y el dimensionamiento de equipos.
Definir acciones de optimización de stock.

Requisitos

Experiencia de 3 a 5 años en operaciones, supply chain o planificación logística.

Fuerte orientación analítica y foco en eficiencia.

Experiencia en cadena de suministro, demand planning, forecast y planificación logística.

Inglés nivel B2

Conocimiento de las herramientas: SAP, Sterling, MicroStrategy (análisis e informes), WMOS.

Excel avanzado (imprescindible), Power BI, SQL.

Te ofrecemos una variedad de beneficios sociales que contribuirán a tu bienestar.

- Descuentos exclusivos y opciones de financiación.

- Seguro de vida.

- Universidad Corporativa.

- Formación continua para el desarrollo profesional.

- Ayudas al estudio para hijos e hijas de empleados.

- Servicio Médico propio.

- Plan de retribución flexible.

Si te resulta interesante este puesto, te invitamos a que apliques, ya que tu experiencia podría ser muy valiosa para nosotros. En nuestra empresa todas las personas son bienvenidas.