El Corte Inglés is the largest department store group in Europe and a dominant force in the Spanish retail landscape. Headquartered in Madrid, the conglomerate operates a diverse portfolio including department stores, supermarkets, travel agencies, and insurance services. With a workforce of tens of thousands, it serves as a primary pillar of the Spanish economy and a leader in consumer goods distribution.

For international professionals, El Corte Inglés offers a gateway into the Spanish corporate world, particularly within its expanding digital, IT, and logistics hubs. While customer-facing roles typically require high Spanish proficiency, the company's focus on e-commerce and supply chain modernization has increased demand for specialized technical talent and project managers from diverse backgrounds.

Founded in 1940 by Ramón Areces in Madrid, the company began as a small tailor shop. Over several decades, it expanded through aggressive growth and acquisitions to become Spain's most iconic retail conglomerate.

For international professionals

Largest department store chain in Europe with a massive physical and digital footprint across Spain.
Offers a wide variety of roles ranging from specialized tech and engineering to corporate management and retail.
Headquartered in Madrid with a presence in every major Spanish city and province.
Currently undergoing a significant digital transformation, creating opportunities for international IT and e-commerce experts.
Known for providing long-term career stability and being one of the most recognized brands in the country.

University Internship - Process Owner

El Corte Ingles

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We know that young talent has the power to transform the future. If you are looking for an opportunity to learn, grow, and leave your mark, this is your moment.
Through our internship and graduate programs, you will find a team ready to support you, and an environment where your ideas matter and your development is our priority.

Want to start your journey with us? Discover everything we can achieve together.

Join our team and take the step toward the beginning of your professional career!

The project awaiting you.

Being responsible for the comprehensive vision of the assigned process, ensuring seamless integration between digital and physical channels, while continuously improving the customer experience and operational efficiency and optimization.

Main functions and requirements.

Functions:

- Detect areas for improvement and propose solutions to optimize efficiency, reduce costs, and improve service quality.

- Manage the budget and resources allocated to the processes.

- Implement and monitor changes in processes, ensuring correct execution and measuring their impact.

- Analyze customer behavior within said model, finding patterns within the model and across other models.

- Analyze key processes, detecting areas for improvement and proposing solutions to optimize efficiency, reduce costs, and improve service quality.

- Collect and analyze relevant data on process performance, identifying trends and patterns.

Requirements:

- Final-year students of a Bachelor's Degree or Master's in Business Administration and Management, Statistics, Computer Science, Mathematics, or related fields.

- Ability to work a minimum of 30 hours per week.

- 6 months of educational internship, starting in September 2026.

- Responsibility, teamwork, and dynamism.

This will be your day-to-day:

- Practical training in a real work environment.
- Support and tutoring throughout the entire stay.
- Get to know the inner workings of a large company from the inside.
- Great atmosphere and professional experience of value for your future career.

We offer a variety of social benefits that will contribute to your well-being.

- Continuous learning: Access to training and development programs to enhance your skills and competencies from day one.

- Personalized follow-up.

- You will participate in real projects with a business impact.

- Growth and development opportunities.

- Diverse and multidisciplinary environment.

- You will be part of a young talent community with whom you will share learning, challenges, and successes.

The future starts today and we want you to be part of it.
Take the first step and let's build a path full of experiences together.
If you meet the requirements or believe you could be part of this project, we look forward to meeting you.

View original advert (Spanish)

Sabemos que el talento joven tiene el poder de transformar el futuro. Si estás buscando una oportunidad para aprender, crecer y dejar tu huella, este es tu momento.
A través de nuestros programas de prácticas y recién graduados, encontrarás un equipo dispuesto a acompañarte, y un entorno donde tus ideas cuentan y tu desarrollo es nuestra prioridad.

¿Quieres comenzar tu camino con nosotros? Descubre todo lo que podemos lograr juntos.

¡Únete a nuestro equipo y da el paso hacia el comienzo de tu carrera profesional!

El proyecto que te espera.

Ser responsable de la visión integral del proceso a cargo, asegurando una integración perfecta entre los canales digitales y físicos, mientras mejora continuamente la experiencia del cliente y la eficiencia y optimización operativa.

Funciones principales y requisitos.

Funciones:

- Detectar áreas de mejora y proponer soluciones para optimizar la eficiencia, reducir costes y mejorar la calidad del servicio.

- Gestionar el presupuesto y los recursos asignados a los procesos.

- Implementar y monitorizar los cambios en los procesos, asegurando su correcta ejecución y midiendo su impacto.

- Analizar el comportamiento de los clientes en dicho modelo encontrando patrones dentro del modelo y across con otros modelos.

- Analizar los procesos clave detectando áreas de mejora y proponiendo soluciones para optimizar la eficiencia, reducir costes y mejorar la calidad del servicio.

- Recopilar y analizar datos relevantes sobre el rendimiento de los procesos, identificando tendencias y patrones.

Requisitos:

- Estudiantes de último año de Grado Universitario o Máster en Administración y Dirección de Empresas, Estadística, Informática, Matemáticas o campos afines.

- Posibilidad de realizar mínimo 30 horas semanales.

- 6 meses de prácticas formativas, comenzando en septiembre de 2026.

- Responsabilidad, trabajo en equipo y dinamismo.

Así será tu día a día:

- Formación práctica en un entorno real de trabajo.
- Acompañamiento y tutorización durante toda la estancia.
- Conocerás el funcionamiento de una gran empresa desde dentro.
- Buen ambiente y experiencia profesional de valor para tu futuro laboral.

Te ofrecemos una variedad de beneficios sociales que contribuirán a tu bienestar.

- Aprendizaje continuo: Acceso a programas de formación y desarrollo para potenciar tus habilidades y competencias desde el primer día.

- Seguimiento personalizado.

- Participarás en proyectos reales y con impacto en negocio.

- Oportunidades de crecimiento y desarrollo.

- Entorno diverso y multidisciplinar.

- Formarás parte de una comunidad de talento joven con las que compartirás aprendizajes, retos y éxitos.

El futuro empieza hoy y queremos que formes parte de él.
Da el primer paso y construyamos juntos un camino lleno de experiencias.
Si cumples con los requisitos o crees que podrías ser parte de este proyecto, estamos deseando conocerte.