Eurofirms Group is the leading Spanish-owned human resources and staffing firm, ranking as one of the largest players in the Iberian recruitment market. Founded in 1991, the company operates a vast network of over 150 offices across Spain, Portugal, Italy, and Chile, specializing in temporary staffing, executive search, and HR consultancy services. They are widely recognized for their 'People first' corporate philosophy, which prioritizes values and worker well-being in the recruitment process.

For international professionals, Eurofirms serves as a major gateway to the Spanish labor market, particularly in the logistics, manufacturing, and service sectors. While many of their high-volume roles require Spanish proficiency, their extensive geographic coverage across nearly every Spanish province makes them a vital resource for expats seeking to secure their first local contract or transition between industries within Spain.

Founded in 1991 in Cassà de la Selva (Girona) by Miquel Jordà, Eurofirms began as a local family business. Over three decades, it expanded through organic growth to become a multinational HR leader with over 1,000 internal employees.

For international professionals

Largest Spanish-owned HR company with a massive presence in both major cities and industrial hubs.
Specializes in high-demand sectors like logistics, food production, and hospitality, offering frequent entry-level opportunities.
Provides a streamlined digital platform for workers to manage contracts, payroll, and job applications.
Offers 'temp-to-perm' pathways, allowing international workers to gain initial Spanish work experience that often leads to long-term roles.
Maintains a strong focus on workplace values and transparent recruitment processes.

Customer Service Representative

Eurofirms

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

- At least 6 months of experience as a telephone operator.
- We are looking for a person with strong communication skills.
- Living close to the workplace is an advantage.

- Completed ESO (Secondary Education)
- Technical Degree in Pharmacy - preferred.

Spanish and Catalan - spoken and written correctly.

Job Description

A company in the pharmaceutical sector is looking for a Customer Service representative to work in Gavà and perform the following tasks:

- Telephone support.
- Management of orders for medications and health products, checking availability and delivery times.
- Resolution of incidents related to orders, supplies, billing, and returns.
- Advising pharmacies on products, promotions, and logistics services.
- Recording and updating data in internal systems.
- Coordination with different departments to ensure efficient service.
- Among other tasks inherent to the position.

View original advert (Spanish)

Empresa del sector farmacéutico busca un/a Customer Service para trabajar en Gavá y realizar las siguientes tareas:

- Atención telefónica.
- Gestión de pedidos de medicamentos y productos sanitarios, comprobando disponibilidad y plazos de entrega.
- Resolución de incidencias relacionadas con pedidos, suministros, facturación y devoluciones.
- Asesoramiento a farmacias sobre productos, promociones y servicios logísticos.
- Registro y actualización de datos en los sistemas internos.
- Coordinación con los diferentes departamentos para asegurar un servicio eficiente.
- Entre otras tareas propias del puesto de trabajo.