This job was published 7 months ago
Customer Service Teleoperators
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
From the RAS INTERIM Sant Boi office, we are selecting Customer Service Teleoperators for a company in the Pharmaceutical sector located in Gavà.
👌 YOUR RESPONSIBILITIES
- Telephone assistance for customers in the pharmaceutical sector.
- Advice and resolution of doubts related to pharmacy and parapharmacy products.
- Order management, tracking, and after-sales support
- Recording and updating information in the database
- Ensuring professional and quality service at all times.
👍 WHAT DO WE NEED FROM YOU?
- Training in CFGM in Pharmacy and Parapharmacy is valued.
- Previous experience in customer service in a Call Center, especially in sectors related to health and pharmacy.
- Proficiency in Catalan and Spanish, both spoken and written.
- Residence in the Baix Llobregat area or surroundings.
- Communication skills, customer orientation, and ability to work in a team.
🤝 WHAT CAN WE OFFER YOU?
- SCHEDULE: Monday to Saturday from 09:00 to 14:00 (30 hours per week) or Monday to Friday from 09:30 to 14:00 and from 17:30 to 20:30 and alternate Saturdays.
- Initial contract through a temporary employment agency with possibilities of permanent incorporation by the company
- SALARY: €10.15 gross per hour worked
View original advert (Spanish)
Desde la oficina RAS INTERIM Sant Boi seleccionamos Teleoperadores/as atención al cliente para empresa del sector Farmacéutico ubicada en Gavá.
👌 TUS RESPONSABILIDADES
- Atención telefónica a clientes del sector farmacéutico.
- Asesoramiento y resolución de dudas relacionadas con productos de farmacia y parafarmacia.
- Gestión de pedidos, seguimiento y soporte postventa
- Registro y actualización de información en la base de datos
- Garantizar una atención profesional y de calidad en todo momento.
👍 ¿QUÉ NECESITAMOS DE TI?
- Valorable formación en CFGM en Farmacia y Parafarmacia.
- Experiencia previa en atención al cliente en Call Center, especialmente en sectores relacionados con salud y farmacia.
- Dominio del catalán y castellano, tanto hablado como escrito.
- Residencia en la Zona del Baix Llobregat o alrededores.
- Habilidades comunicativas, orientación al cliente y capacidad para trabajar en equipo.
🤝 ¿QUÉ PODEMOS APORTARTE?
- HORARIO: De lunes a sábados de 09.00h a 14.00h (30 horas semanales) o De lunes a viernes de 09.30h a 14.00h y de 17.30h a 20.30h y sábados alternos.
- Contrato inicial por empresa de trabajo temporal con posibilidades de incorporación por empresa
- SALARIO: 10.15€ brutos hora trabajada