Teleoperator (M/F/D) with disability certificate and proficiency in Catalan for a telephony company

ILUNION

Barcelona, SpainOn-site€1,098 - €1,428Added 26 days agoEntryTemporaryRemote: On Site🇪🇸Spanish: Native

🇪🇸 Translated from SpanishCatalan Customer service Technical support

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Teleoperador/a (H/M/D) con certificado de discapacidad, y dominio del catalán para empresa telefonía

ILUNION

·Barcelona, Spain

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Need a visa? No sponsorship mentioned here. Browse visa jobs

Barcelona, SpainOn-site€1,098 - €1,428Added 26 days agoEntryTemporaryRemote: On Site🇪🇸Spanish: Native

🇪🇸 Translated from SpanishCatalan Customer service Technical support

ILUNION

Hotels

View company profile www.ilunion.com

Spanish company

35000 employees

Founded 2014

Locations

HQ: Madrid, Spain

Madrid Barcelona Valencia Málaga Sevilla Bilbao Alicante Murcia Granada Zaragoza Valladolid Palma de Mallorca

ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

Teleoperator (M/F/D) with disability certificate and proficiency in Catalan for a telephony company

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Possess a Disability Certificate of 33% or higher, and/or an Incapacity Resolution.
Office software skills.
Proficiency in Spanish, bilingual Catalan.

Job Description

We are looking for customer service telephone agents with Catalan for a major mobile telephony company.

MINIMUM REQUIREMENTS:

Possess a Disability Certificate of 33% or higher, and/or an Incapacity Resolution.

Office software skills.

Proficiency in Spanish, bilingual Catalan.

JOB DESCRIPTION AND FUNCTIONS TO BE PERFORMED:

Second-line telephone support for mobile line customers of major operators for resolution/advice on technical problems.

WHAT WE OFFER:

Initial interim contract to cover medical leave. Subsequent possibility of extension.

Weekly schedule: Monday to Friday, and one or two Saturdays per month. (Compensated with 1 or 2 days off during the week)

Intensive morning shifts. 30h/week workday from 10:00 to 16:00 hours.

Salary for 30h/week: €1,098.69 gross/month in 12 payments

Split shift of 39 hours from 11:00 to 20:00 hours.

Salary for 39h/week: €1,428.30 gross/month in 12 payments

In-person training from Wednesday 01/07/2026 to 07/07/2026 inclusive. (5 working days) from 10:00 to 14:00 h. Selective and unpaid training with a real option for hiring.

Start date: Wednesday 08/07/2026.

In-person work at our Barcelona Delegation, at Gran Vía de Les Corts Catalanes, 184. 08038 Barcelona

View original advert (Spanish)

Buscamos agentes telefónicos para atención al cliente con catalán, para atención al cliente de importante empresa de telefonía móvil.

REQUISITOS MÍNIMOS:

Disponer Certificado de Discapacidad del 33% o superior, y/o Resolución Incapacidad.

Habilidades ofimáticas.

Dominio del castellano, catalán bilingüe.

DESCRIPCIÓN DEL PUESTO Y FUNCIONES A REALIZAR:

Atención telefónica en segunda línea a clientes de líneas móviles de importantes operadoras para resolución/asesoramiento en problemas técnicos.

QUÉ OFRECEMOS:

Contrato inicial de Interinidad para cubrir baja médica. Posteriormente posibilidad de prórroga.

Jornada semanal: lunes a viernes, y uno o dos sábados al mes. (Compensado con libranza 1 o 2 días entre semana)

Turnos intensivos de mañana. Jornada de 30h/sem en horario de 10:00 a 16:00 horas.

Salario por 30h/sem: 1.098,69 € bruto/mes en 12 pagas

Turno Partido de 39 horas en horario de 11:00 a 20:00 horas.

Salario por 39h/sem: 1.428,30 € bruto/mes en 12 pagas

Formación presencial del miércoles 1/07/2026 al 7/07/2026 inclusive. (5 días laborables) en horario de 10:00 a 14:00 h. Formación selectiva y no remunerada con opción real de contratación.