Indie Campers is a leading digital platform for campervan and motorhome rentals, operating one of the largest fleets across Europe and North America. Founded in 2013, the company has scaled rapidly to become a major player in the travel and mobility sector, offering a marketplace that connects travelers with both company-owned vehicles and private owners across more than 70 locations.

In Spain, Indie Campers maintains a strong operational footprint with depots and offices in major cities like Madrid and Barcelona. The company is highly attractive to international professionals due to its multicultural environment, English-speaking corporate culture, and diverse range of roles spanning from fleet operations and logistics to digital marketing and customer support.

Indie Campers was founded in 2013 in Lisbon, Portugal, by Hugo Oliveira. It started with a small fleet of three vans and has since expanded into a global travel brand with thousands of vehicles across multiple continents.

For international professionals

Operates in over 15 countries, providing opportunities for internal mobility and international collaboration.
English is the primary working language for corporate and central support roles.
Offers a fast-paced, startup-style environment suitable for professionals looking to scale a growing business.
Maintains multiple physical locations across Spain, including Madrid, Barcelona, and Malaga.

Senior Back Office Agent

Indie Campers

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

ABOUT US

Indie Campers is a world leader in road trips, offering thousands of customers the freedom to explore the world in fully equipped campervans and motorhomes.
As we expand our product offering, we rely on exceptional top-tier professionals who provide memorable customer experiences while driving business results.

THE ROLE

This Back Office-oriented Operations Support Agent is a hands-on, physical, and fleet-focused position, responsible for:

Vehicle cleaning and preparation
Detail verification
Stock and consumables management
Support with minor repairs
Depot organization and logistical assistance

This role is essential for keeping the fleet ready and ensuring the smooth running of depot operations.

WHAT WILL YOU WORK ON?

On-Demand Operational Support: helping with vehicle preparation, cleaning, and quick solutions to avoid delays.

Fleet Preparation and Cleaning: cleaning vehicles, equipping campervans, and checking for potential damage after returns.

Stock and Consumables Management: monitoring and organizing cleaning products, consumables, and extras.

Logistics and Depot Organization: moving campervans, assisting with suppliers, and keeping the depot clean and safe.

Operational and Coordination Support: preparing vehicles for pickups, helping with minor repairs, and reporting incidents.

WHO ARE WE LOOKING FOR?

Essential requirement: experience in cleaning, warehouse, logistics, automotive, tourism, or operations, preferably.
Essential requirement: good physical condition and comfort with hands-on, fast-paced work.
Essential requirement: great attention to detail and high standards of reliability.
Essential requirement: ability to work in a team and good communication skills.
Essential requirement: driver's license, category B.
Essential requirement: English.
Valued: proficiency in the local language, where applicable.

PHYSICAL AND OPERATIONAL REQUIREMENTS

Essential requirement: ability to perform active physical tasks throughout the shift: standing, walking, bending, lifting weight, and performing repetitive movements.
Essential requirement: comfort working on your feet for most of the day, moving between cleaning zones, parking areas, and depot work zones.
Essential requirement: ability to lift or transport equipment, cleaning materials, or accessories up to 15-20 kg.
Essential requirement: comfort working indoors and outdoors under different weather conditions.
Essential requirement: ability to clean, prepare, and inspect vehicles, including tasks that require bending, kneeling, or reaching high areas.
Essential requirement: flexibility to work weekends, holidays, and peak season periods, adapting to changes in volume and operational urgencies.

THE INDIE COMMITMENT!

Competitive compensation and commission opportunities.
Training in sales, product knowledge, customer service, and technical motorhome systems.
Professional growth in Rental, Sales, Operations, or Service areas.
Travel benefits and access to the Indie Campers rental fleet.
Dynamic and multicultural work environment.

Are you ready to Go Indie?

View original advert (Spanish)

SOBRE NOSOTROS

Indie Campers es líder mundial en viajes por carretera, ofreciendo a miles de clientes la libertad de explorar el mundo en campervans y autocaravanas totalmente equipadas.
A medida que ampliamos nuestra oferta de productos, contamos con profesionales de primera línea excepcionales que ofrecen experiencias memorables a los clientes, al mismo tiempo que impulsan los resultados comerciales.

EL PUESTO

Este Operations Support Agent orientado a Back Office es un puesto práctico, físico y centrado en la flota, responsable de:

Limpieza y preparación de vehículos
Verificación de detalles
Gestión de stock y consumibles
Apoyo en reparaciones menores
Organización del depot y asistencia logística

Este puesto es esencial para mantener la flota preparada y garantizar el buen funcionamiento de las operaciones del depot.

¿EN QUÉ TRABAJARÁS?

Apoyo Operativo Bajo Demanda: ayudar con la preparación de vehículos, limpieza y soluciones rápidas para evitar retrasos.

Preparación y Limpieza de Flota: limpiar vehículos, equipar campervans y revisar posibles daños tras las devoluciones.

Gestión de Stock y Consumibles: controlar y organizar productos de limpieza, consumibles y extras.

Logística y Organización del Depot: mover campervans, asistir con proveedores y mantener el depot limpio y seguro.

Apoyo Operativo y de Coordinación: preparar vehículos para recogidas, ayudar con reparaciones menores y reportar incidencias.

¿A QUIÉN BUSCAMOS?

Requisito indispensable: experiencia en limpieza, almacén, logística, automoción, turismo u operaciones, preferentemente.
Requisito indispensable: buena condición física y comodidad con trabajo práctico y de ritmo rápido.
Requisito indispensable: gran atención al detalle y altos estándares de fiabilidad.
Requisito indispensable: capacidad para trabajar en equipo y buenas habilidades de comunicación.
Requisito indispensable: carné de conducir, categoría B.
Requisito indispensable: inglés.
Valorable: dominio del idioma local, cuando aplique.

REQUISITOS FÍSICOS Y OPERATIVOS

Requisito indispensable: capacidad para realizar tareas físicas activas durante todo el turno: estar de pie, caminar, agacharse, levantar peso y realizar movimientos repetitivos.
Requisito indispensable: comodidad trabajando de pie durante la mayor parte del día, moviéndose entre zonas de limpieza, áreas de aparcamiento y zonas de trabajo del depot.
Requisito indispensable: capacidad para levantar o transportar equipos, materiales de limpieza o accesorios de hasta 15-20 kg.
Requisito indispensable: comodidad trabajando en interiores y exteriores bajo diferentes condiciones climáticas.
Requisito indispensable: capacidad para limpiar, preparar e inspeccionar vehículos, incluyendo tareas que requieran agacharse, arrodillarse o alcanzar zonas elevadas.
Requisito indispensable: flexibilidad para trabajar fines de semana, festivos y periodos de temporada alta, adaptándose a cambios de volumen y urgencias operativas.

¡EL COMPROMISO INDIE!

Compensación competitiva y oportunidades de comisión.
Formación en ventas, conocimiento de producto, atención al cliente y sistemas técnicos de autocaravanas.
Crecimiento profesional en áreas de Alquiler, Ventas, Operaciones o Servicio.
Beneficios de viaje y acceso a la flota de alquiler de Indie Campers.
Entorno de trabajo dinámico y multicultural.

¿Estás listo/a para Go Indie?