JD Sports is a leading global multichannel retailer of sports fashion and outdoor footwear and apparel, recognized for its extensive range of exclusive products from top-tier brands. Founded in the United Kingdom, the company has expanded rapidly to become a dominant force in the retail sector with thousands of stores across Europe, North America, and Asia-Pacific.

In Spain, the company operates as JD España and maintains a massive retail footprint with over 100 stores nationwide. Its Spanish corporate headquarters and logistics hub are located in Alicante (San Vicente del Raspeig), offering a variety of roles in marketing, data analytics, and human resources that are attractive to international professionals seeking a career in a fast-paced, multinational retail environment.

Founded in 1981 by John Wardle and David Makin in Bury, UK, the company began as a single shop and went public in 1996. It has since grown through aggressive international expansion and strategic acquisitions of brands like Size? and Footpatrol.

For international professionals

The Spanish corporate headquarters is located in Alicante, providing a coastal lifestyle alternative to the larger hubs of Madrid and Barcelona.
As part of a global PLC, the company offers significant opportunities for internal mobility and career progression across its international territories.
Corporate and specialist roles in departments like Marketing and Data & Insights frequently utilize English as a working language.
The company has a strong presence in nearly every major Spanish city, offering diverse location options for retail management roles.

This job was published 4 months ago

Supervisor SIZE? Barcelona

JD España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

As part of the store management team, you will support the assistant managers and managers, and collaborate in maintaining and improving customer service levels.

You will provide assistance in supervising all store staff while maintaining store standards. Additionally, you will be responsible for certain daily management processes, according to the instructions of the store manager/assistant manager.

In your day-to-day:

Customer Experience

You will provide customers with excellent levels of service.
You will handle their inquiries and complaints, offering the best possible solution.
You will ensure that the appearance of the sales staff is in line with company guidelines.

Sales

You will monitor the service level to maximize store sales and the achievement of objectives.
You will use reports to help you in the placement of key sales lines.

Visual Merchandising

You will use it to attract, engage, and motivate customers to make purchases in the store through the use of the latest visual techniques.
You will provide assistance in maintaining standards in the sales area.
You will keep the stock clean and presentable at all times.

Training & Development

You will encourage the team's progress.
You will provide assistance in the onboarding and training of new staff.
You will help in the development of existing staff, ensuring they complete the relevant assessments.

What are we looking for?

Experience managing teams, or at least 3 years of experience as a Sales Assistant in retail.
Excellent time management skills.
Good verbal and written communication skills.
Computer skills: Microsoft Outlook, Word, and Excel.

What can we offer you?

Flexible remuneration (health insurance, transport, childcare...).
Staff discount.
Personalized development and career plans.
Continuous training.
Fixed remuneration plus variable based on sales objectives.

Our selection processes are based on the professional competency evaluation model, and we value passion, a desire to learn, and a drive to grow in an international environment.

Interested?

We want to meet you! If you believe this offer is for you, apply today.

Due to the high volume of applications we receive for our offers, it takes time to review them all. If you do not hear from us within two to three weeks after your application, please consider that on this occasion we have decided to move forward with other candidates. Applications that meet the criteria will be contacted for a video interview. Thank you for your interest and time!

About the group:

Since the creation of JD Sports in 1981, we have become world leaders in Sports, Street & Premium Fashion. We have around 65,000 people, with over 3,400 stores of various brands in more than 30 countries. We give you the opportunity to develop your career in this constantly growing international group.

At JD Group, we offer an environment based on cooperation and mutual respect, with a strong commitment to diversity and equal opportunities. All individuals will be considered regardless of their gender identity, sexual orientation, ethnicity, religion, age, or degree of disability.

Our selection processes are based on the professional competency evaluation model, and we value passion, a desire to learn, and a drive to grow in an international environment.

View original advert (Spanish)

Formando parte del equipo de gestión de la tienda, darás apoyo a los/las assistant managers y managers, y colaborarás en mantener y mejorar los niveles de servicio al cliente.

Brindarás asistencia en la supervisión de todo el personal de tienda, mientras mantienes los estándares de la misma. Además, te encargarás de ciertos procesos de gestión a diario, según las indicaciones del/la manager/assistant manager de la tienda.

En tu día a día:

Customer Experience

Proporcionarás a los/as clientes/as excelentes niveles de servicio.
Atenderás sus consultas y reclamaciones, ofreciendo la mejor solución posible.
Te asegurarás de que la apariencia del personal de ventas esté en línea con las pautas de la empresa.

Sales

Supervisarás el nivel de servicio para maximizar las ventas de la tienda y la consecución de los objetivos.
Utilizarás informes para ayudarte en la ubicación de líneas de venta clave.

Visual Merchandising

Lo utilizarás para atraer, involucrar y motivar a los/as clientes/as para realizar compras en la tienda mediante el uso de las últimas técnicas visuales.
Brindarás asistencia para el mantenimiento de los estándares en el área de ventas.
Mantendrás el stock limpio y presentable en todo momento.

Training & Development

Fomentarás el progreso del equipo.
Proporcionarás asistencia en el onboarding y capacitación de nuevo personal.
Ayudarás en el desarrollo del personal existente, asegurándote de que completen las evaluaciones pertinentes.

¿Qué estamos buscando?

Experiencia gestionando equipos, o al menos 3 años de experiencia somo Sales Assistant en retail.
Excelentes habilidades de gestión del tiempo.
Buenas habilidades de comunicación verbal y escrita.
Habilidades informáticas: Microsoft Outlook, Word y Excel.

¿Qué podemos ofrecerte?

Retribución flexible (seguro médico, transporte, guardería...).
Staff discount.
Planes de desarrollo personalizado y carrera.
Formación continua.
Retribución fija más variable según objetivos de venta.

Nuestros procesos de selección están basados en el modelo de evaluación por competencias profesionales y valoramos la pasión, ganas de aprender y de crecer en un entorno internacional.

¿Te interesa?

¡Queremos conocerte! Si crees que esta oferta es para ti, aplica hoy mismo.

Debido al alto volumen de solicitudes que recibimos para nuestras ofertas, lleva un tiempo poder revisarlas todas. Si no recibes noticias dentro de las dos-tres semanas posteriores a tu solicitud, por favor considera que en esta ocasión hemos decidido avanzar con otras candidaturas. Las aplicaciones que cumplan con los criterios serán contactadas para realizar una vídeo entrevista. ¡Gracias por tu interés y tiempo!

Sobre el grupo:

Desde la creación de JD Sports en 1981, nos hemos convertido en líderes mundiales en Sports, Street & Premium Fashion. Contamos con alrededor de 65.000 personas, superando las 3400 tiendas de diversas marcas en más de 30 países. Te damos la oportunidad de desarrollar tu carrera en este grupo internacional en constante crecimiento.