Previous experience in customer service, especially over the phone.
Proficiency in telemetric tools and easy adaptation to new technologies.
Experience in the healthcare or pharmaceutical field is valued.
Good command of computer tools (Microsoft Office); SAP is valued.
Communication skills, empathy, and solution-oriented approach.
Completed studies, minimum ESO (diploma will be requested).
Desirable Disability Certificate equal to or greater than 33%
Availability to start on 07/27.

Would you like to be part of a team that improves people's lives every day?
Do you have experience in customer service and are you motivated to work in the healthcare sector?

At Manpower, we are looking for a profile like yours to join a leading company in the chemical and healthcare sector, as a Patient Care Administrative Assistant in their Contact Center in Valencia.

What will your mission be?

You will be the first voice that patients from all over Spain hear. You will support them with empathy and professionalism, resolving doubts, facilitating procedures, and providing a close level of care that makes a difference in their daily lives.

Main functions:

Telephone assistance and management of patient requests.

Incident resolution and coordination with delegations.

Follow-up on complaints and conducting quality surveys.

Digital support: helping patients use the App and online services.

Participation in telemetric reviews, after the necessary training.

What are we looking for in you?

Previous experience in customer service, especially over the phone.

Proficiency in telemetric tools and easy adaptation to new technologies.

Experience in the healthcare or pharmaceutical field is valued.

Good command of computer tools (Microsoft Office); SAP is valued.

Communication skills, empathy, and solution-oriented approach.

Completed studies, minimum ESO (diploma will be requested).

Desirable Disability Certificate equal to or greater than 33%
Availability to start on 07/27.

Benefits of working with us:

-Temporary contract (minimum 2 months with possibility of extension).

-Part-time schedule (25h per week) with rotating shifts between 07:00 and 22:00.

-Purpose-driven project: your work will directly impact the quality of life of patients.

-Continuous training: you will learn from day one to feel confident and grow.

-Inclusive and human environment: you will work in a committed, empathetic, and professional team.

-Convenient location: modern and well-connected offices on C/ Alfahuir, Valencia.

- Digital support: technological tools adapted to your daily routine.

- Possibility of continuity in a leading company in the health sector.

If you are motivated to help, connect with people, and be part of a project that matters, we are waiting for you!

Apply now and take the next step in your purpose-driven career