Marlex People is looking for you!

We are collaborating with an industrial company located in Castejón del Puente that needs to incorporate a Commercial Back Office and Technical Service Coordinator. If you are looking for stability, professional development, and a dynamic environment with international projection, this is your opportunity.

About the positionWe are looking for a profile to take responsibility for the management and coordination of administrative, commercial, logistical, and technical assistance processes, acting as a link between customers, distributors, internal departments, and external services, ensuring the correct follow-up of orders, commissioning, after-sales service, and incident resolution.

Main FunctionsCommercial Area and Back Office

Preparation and follow-up of technical-commercial offers.Comprehensive management of orders, proformas, delivery notes, and invoicing.Payment control, coordination with banking entities, and documentary follow-up.Customer service and advisory for end customers and distributors.Coordination with the Commercial, Production, and Technical Service departments to guarantee manufacturing, delivery, and commissioning deadlines.Technical-commercial support for the distributor network.Export management, customs documentation, and Incoterms.Processing of letters of credit, bank guarantees, tenders, and public competitions.Organization and support for trade fairs, commercial visits, and machinery inspections.Updating and maintaining databases and documentation in ERP and corporate systems.Technical Service Area (SAT)

Management and coordination of breakdown notices, preventive and corrective maintenance, and commissioning.Telephone and email support for diagnosis and incident resolution.Registration and tracking of machinery warranties.Coordination of internal and external technicians for the execution of interventions.Planning of travel, accommodation, and documentation for technical assistance.Administrative follow-up of incidents, work reports, and associated expenses.Documentary management and updating of the technical history of machinery.Preparation of reports and statistics for the SAT department.Coordination with spare parts, purchasing, accounting, and HR for the correct execution of services.Technical and Training Area

Technical support for the commercial department and distributor network.Coordination and organization of training activities for internal and external technicians.Preparation of technical documentation and training material.Follow-up on approvals, certifications, and technician evaluations.Support in the identification of necessary components and spare parts.Management and Systems

Use of ERP (Sage X3 or others valued).Management of technical, commercial, and logistical documentation.Preparation of reports and activity indicators.Advanced use of Microsoft Office tools.Updating of content and stocks on corporate web platforms.RequirementsTechnical or administrative training (industrial management, international trade, or similar).Experience in commercial coordination, logistics, export, or technical service.Knowledge of foreign trade, customs documentation, Incoterms, and international logistics.Proficiency in ERP and office tools.English level B2 or higher.French is a plus.Organizational capacity, interdepartmental coordination, and customer orientation.What we offerStable contract in a consolidated company.Project with high transversality and professional projection.Dynamic, technical environment with international contact.Schedule: Monday to Thursday from 08:00 to 14:00 and 15:00 to 17:00. Fridays and summer (June to September) intensive workday from 07:00 to 15:00.RemunerationSalary between €33,000 and €35,000 gross per year depending on experience.Are you interested?Don't let this pass