Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Waiter/Waitress - Palacio de los Duques Gran Meliá

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

At the Palacio de los Duques Gran Meliá hotel, we are looking for a waiter/waitress to offer an exceptional and personalized gastronomic experience to our guests and clients, guaranteeing a service of excellence aligned with the luxury and quality standards of Gran Meliá. You will be responsible for ensuring close, elegant, and professional attention, taking care of every detail to exceed our customers' expectations and contribute to the operational excellence of the hotel.

Main Mission

Receive, attend to, and advise customers during food and beverage service.
Prepare and set up restaurant, bar, and event areas according to established standards.
Take orders and serve food and drinks efficiently and professionally.
Guarantee the correct maintenance, cleanliness, and order of the work areas.
Manage payments and basic point-of-sale operations when necessary.
Know the hotel's gastronomic offer to make personalized recommendations.
Resolve incidents and attend to customer requests with agility and a service orientation.
Collaborate closely with the kitchen and other departments to ensure a flawless experience.
Comply with quality, food hygiene, and occupational risk prevention procedures.

What are we looking for in you?

Training in hospitality, catering, or related areas (valued).
Previous experience as a waiter/waitress, preferably in luxury hotels or high-end dining.
Upper-intermediate level of English; native Spanish.
Excellent customer orientation and vocation for service.
Ability to work in a team in dynamic environments.
Communication skills, empathy, and attention to detail.
Positive, proactive attitude and commitment to excellence.
Scheduling flexibility and availability to work rotating shifts.

What do we offer you?

Professional development and growth opportunities within Meliá Hotels International.
Continuous training and access to learning and development programs.
Experience in an exclusive and multicultural environment.
Employee benefits and discounts at company hotels.

At Meliá, we are all VIPs

At Meliá Hotels International, we advocate for equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about spreading a corporate culture committed to effective equality throughout the entire staff, and raising awareness about the need to act jointly and globally.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our workers is fundamental to our success as a global company.

Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People", follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.

Descubre algunos de los beneficios que ofrecemos:

My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.

My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.

En el hotel Palacio de los Duques Gran Meliá buscamos a un/a camarero/a para ofrecer una experiencia gastronómica excepcional y personalizada a nuestros huéspedes y clientes, garantizando un servicio de excelencia alineado con los estándares de lujo y calidad de Gran Meliá. Serás responsable de asegurar una atención cercana, elegante y profesional, cuidando cada detalle para superar las expectativas de nuestros clientes y contribuir a la excelencia operativa del hotel.

Misión principal

Recibir, atender y asesorar a los clientes durante el servicio de alimentos y bebidas.
Preparar y montar las áreas de restaurante, bar y eventos según los estándares establecidos.
Tomar comandas y servir comidas y bebidas de manera eficiente y profesional.
Garantizar el correcto mantenimiento, limpieza y orden de las áreas de trabajo.
Gestionar cobros y operaciones básicas del punto de venta cuando sea necesario.
Conocer la oferta gastronómica del hotel para realizar recomendaciones personalizadas.
Resolver incidencias y atender las peticiones de los clientes con agilidad y orientación al servicio.
Colaborar estrechamente con cocina y el resto de departamentos para asegurar una experiencia impecable.
Cumplir con los procedimientos de calidad, higiene alimentaria y prevención de riesgos laborales.

¿Qué buscamos en ti?

Formación en hostelería, restauración o áreas relacionadas (valorable).
Experiencia previa como camarero/a, preferiblemente en hoteles de lujo o restauración de alta gama.
Nivel de inglés medio-alto; español nativo.
Excelente orientación al cliente y vocación de servicio.
Capacidad para trabajar en equipo en entornos dinámicos.
Habilidades de comunicación, empatía y atención al detalle.
Actitud positiva, proactiva y compromiso con la excelencia.
Flexibilidad horaria y disponibilidad para trabajar en turnos rotativos.

¿Qué te ofrecemos?

Oportunidades de desarrollo profesional y crecimiento dentro de Meliá Hotels International.
Formación continua y acceso a programas de aprendizaje y desarrollo.
Experiencia en un entorno exclusivo y multicultural.
Beneficios y descuentos para empleados en hoteles de la compañía.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR