Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Engineering Technician - Meliá la Palma

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Continuing at Meliá is an opportunity to learn, grow, and keep building your career within a global team. Here, you can take on new challenges and access experiences in different destinations, while remaining part of our family.

Are you ready to take the next step in your journey with us?

REMEMBER: Before submitting your application, you must inform your direct supervisor and/or Hotel Director, as well as your Human Resources manager, of your interest in participating in the internal selection process. Your hierarchical supervisor will not have the authority to authorize or block the submission of an application, but they must be duly informed.

ENGINEERING TECHNICIAN
OPERATIONS

Identify and propose improvements that optimize efficiency in their workstation.

Detect investment needs related to the Risk PAI, which are then relayed to their supervisor.

Perform assigned tasks related to technical-legal regulatory compliance following the guidelines received.

According to the instructions received, execute all scheduled preventive maintenance work following the quality, time, safety, and aesthetic standards established for each case.

According to the instructions received, execute corrective maintenance tasks following the quality, time, safety, and aesthetic standards established for each case.

Member of the fire brigade; therefore, must respond to any fire alarm signal and comply with the corresponding procedures to safeguard the physical integrity of guests and employees, as well as hotel assets.

Participate in maintenance warehouse inventories to verify their correct operation.

Perform daily energy consumption readings to monitor and ensure the proper use and performance of the facilities.

CUSTOMER EXPERIENCE

Understand the Brand philosophy and comply with the standards, operating manuals, and identity guidelines that apply to their department.

Ensure the customer experience and personalize their stay, anticipating their needs and exceeding their expectations.

Handle customer incidents, communicating the actions taken to their supervisor. Escalate the incident to their supervisor if a solution cannot be provided.

Understand the Voice of the Customer objectives and execute the necessary actions for their fulfillment.

Support their supervisor with the established Sensory Architecture for their areas.

Know and promote the hotel's services and facilities, as well as the entertainment program, experiences, and events.

HEALTH & SAFETY/ HEALTHY WORKPLACE

Know the Hotel evacuation plan.

Know the personal protective equipment and use it correctly.

Know the methods, work procedures, and risks inherent to their activity.

Assume the responsibilities assigned to them in the Occupational Health and Safety Management System Manual.

At Meliá, we are all VIPs

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in our Human Resources policies. Likewise, we care about spreading a corporate culture committed to effective equality throughout the entire staff, and raising awareness about the need to act jointly and globally.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

Furthermore, we advocate for the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make this possible.

To protect you and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People," follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Continuar en Meliá es una oportunidad para aprender, crecer y seguir construyendo tu carrera dentro de un equipo global. Aquí puedes asumir nuevos retos y acceder a experiencias en distintos destinos, sin dejar de formar parte de nuestra familia.

¿Te animas a dar el siguiente paso en tu trayectoria con nosotros?

RECUERDA: Antes de presentar tu candidatura, deberás informar de tu interés por participar en el proceso de selección interno a tu responsable directo y/o Director/a de Hotel, y tu responsable de Recursos Humanos. Tu responsable jerárquico no tendrá la potestad de autorizar ni tampoco de frenar la presentación de una candidatura, pero sí deberá estar debidamente informado.

ENGINEERING TECHNICIAN
OPERATIONS

Identificar y proponer mejoras que optimizan la eficiencia en su puesto de trabajo

Detectar necesidades de inversión relativas al PAI de Riesgos, que traslada a su responsable

Realizar las tareas asignadas relativas a cumplimiento de normativa técnico-legal siguiendo las directrices que recibe

De acuerdo con las instrucciones recibidas, ejecutar todos los trabajos programados de mantenimiento preventivo siguiendo los estándares de calidad, tiempo, seguridad y estética establecidos para cada caso.

De acuerdo con las instrucciones recibidas, ejecutar las tareas de mantenimiento correctivo siguiendo los estándares de calidad, tiempo, seguridad y estética establecidos para cada caso.

Es integrante de la brigada contra incendio, por lo que debe acudir a cualquier señal de alarma de incendio y cumplir con los procedimientos correspondientes para salvaguardar la integridad física de huéspedes y empleados, así como los bienes del hotel.

Participar en los inventarios de almacén de mantenimiento a fin de verificar su correcta operación.

Realizar las lecturas del consumo diario de energéticos, para conocer y asegurar el uso y rendimiento adecuado de las instalaciones.

CUSTOMER EXPERIENCE

Conocer la filosofía de la Marca y cumplir con los estándares, manuales operativos y de identidad que aplican a su departamento.

Velar por la experiencia del cliente y personalizar su estancia, anticipándose a sus necesidades y superando sus expectativas.

Atender las incidencias de clientes, comunicando las acciones tomadas a su responsable. Escalar la incidencia a su responsable en caso de no poder dar una solución.

Conocer los objetivos de Voz del Cliente y ejecutar las acciones necesarias para su cumplimiento.

Apoyar a su responsable con la Arquitectura Sensorial establecida para sus áreas

Conocer y promocionar los servicios e instalaciones del hotel, así como el programa de entretenimiento, experiencias y eventos.

HEALTH & SAFETY/ HEALTHY WORKPLACE

Conocer el plan de evacuación del Hotel

Conocer los equipos de protección individual y los usa correctamente

Conocer los métodos, procedimientos de trabajo y riesgos inherentes a su actividad.

Asumir las responsabilidades que le sean asignadas en el Manual del Sistema de Gestión de la Seguridad y Salud en el Trabajo.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR