Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Groups & Events Coordinator - Meliá Lebreros

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Meliá Lebreros is an emblematic hotel in the city of Seville with 429 rooms and more than 20 spaces for events and congresses, which means we have frantic activity every day, and being part of it is an opportunity for constant learning and growth.
We are looking for a Groups & Events Coordinator to join our team!

Job Mission
Create unique events and congresses that make our clients' special occasions unforgettable.

What will be your main functions?

Support the management of congresses and events in order to meet defined objectives, both for room rentals and F&B sales.
Internally coordinate events through the creation of Service Orders.
Provide on-site attendance for events when operations require it.
Conduct inspection visits to attract new contracts.
Support the preparation of proposals and quotes for groups and events.
Collaborate in the coordination of operational details, maintaining communication with different departments.
Participate in the preparation of contracts, service orders, and group summaries.
Apply upselling and cross-selling techniques for Food & Beverage services and others.
Follow up with clients before, during, and after the event.
Use hotel management tools (PMS/Opera Cloud) and office software (Office, Outlook).
Apply customer service protocols for corporate clients and meeting planners, representing the quality standards of Meliá Hotels International.

What are we looking for?

Minimum of 2 years of experience in the position or similar.
Degree in Tourism, Business Administration, or similar.
Knowledge of group operations and event coordination.
An organized, decisive, and flexible person with a predisposition and ease for teamwork.
Knowledge of PMS Opera Cloud is valued.
Professional command of the Office package and Outlook.
High level of English is essential. Knowledge of French is highly valued.

At Meliá, we are all VIPs

At Meliá Hotels International, we advocate for equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in our Human Resources policies. Likewise, we care about spreading a corporate culture committed to effective equality and raising awareness about the need to act jointly and globally across the entire workforce.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially those related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People," follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.

Descubre algunos de los beneficios que ofrecemos:

My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.

My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.

Meliá Lebreros es un hotel emblemático de la ciudad de Sevilla con 429 habitaciones y más de 20 espacios para eventos y congresos, lo que hace que tengamos una actividad frenética cada día, de la que formar parte es una oportunidad de aprendizaje y crecimiento constante.
Estamos buscando un/a Groups & Events Coordinator para uniser a nuestro equipo!

Misión del puesto
Crear eventos y congresos únicos que hagan que las ocasiones especiales de nuestros clientes sean inolvidables.

¿Cuáles serán tus principales funciones?

Apoyar en la gestión de congresos y eventos con el fin de cumplir los objetivos definidos, tanto de alquiler de salas como ventas de F&B.
Coordinar internamente los eventos con la elaboración de Órdenes de Servicio.
Atender in situ el propio evento cuando la operativa lo requiere.
Realizar visitas de inspección para captar nuevas contrataciones.
Apoyar en la elaboración de propuestas y cotizaciones para grupos y eventos.
Colaborar en la coordinación de detalles operativos, manteniendo comunicación con los distintos departamentos.
Participar en la preparación de contratos, órdenes de servicio y resúmenes de grupos.
Aplicar técnicas de upselling y cross-selling en servicios de Alimentos & Bebidas y otros.
Seguimiento de clientes antes, durante y después del evento.
Manejo de herramientas de gestión hotelera (PMS/Opera Cloud) y de oficina (Office, Outlook).
Aplicar los protocolos de atención al cliente corporativo y meeting planners, representando los estándares de calidad de Meliá Hotels International.

¿Qué buscamos?

Experiencia mínima de 2 años en el puesto o similar.
Titulación en Turismo, ADE o similar.
Conocimientos de la operativa de grupos y coordinación de eventos.
Persona organizada, resolutiva, flexible y con predisposición y facilidad de trabajajo en equipo.
Valorable conocimientos de PMS Opera Cloud.
Manejo profesional de paquete Office y Outlook.
Imprescindible nivel alto de inglés. Muy valorable conocimeintos de francés.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR