Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Outlet Manager - Hotel MIM Sitges

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Mission: As Outlet Manager, you will be responsible for supervising and ensuring the proper functioning of the restaurants in your area or time slot, contributing to the hotel's success through service excellence and customer satisfaction.
Functions:

Control and ensure the daily and monthly inventory procedure for tableware, glassware, cutlery, centerpieces, and decorative items.
Control and ensure the preventive maintenance procedure, deep cleaning, and machinery of the bars department.
Manage the cost assigned to your department. Fulfillment of the revenue objective per consumption center. Up-selling.
Take responsibility for operations during Banquets and/or Restaurant, ensuring the correct preparation of the tables.
Manage the team under your charge in the provision of each service, and controlling the tasks to be developed by the waiter/waitress team.
Supervise and effectively direct restaurant operations, ensuring that the hotel's quality and service standards are met.
Knowledge of restaurant operations.

Requirements:

Higher degree and/or University degree, preferably in Tourism or Hospitality, or similar.
Advanced English. A third language will be highly valued.
Knowledge of the latest trends in dining room service.
Knowledge of REVO and proficiency in POS systems.
Ability to work in a team, service orientation.
Minimum of 1 year of experience in a similar position within the sector.

At Meliá, we are all VIPs

At Meliá Hotels International, we advocate for equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about the dissemination of a corporate culture committed to effective equality among all staff, and awareness of the need to act jointly and globally.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People", follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.

Descubre algunos de los beneficios que ofrecemos:

My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.

My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.

Misión: Como Outlet Manager, serás responsable de supervisar y garantizar el buen funcionamiento de los restaurantes en tu área o franja horaria, contribuyendo al éxito del hotel mediante la excelencia en el servicio y la satisfacción del cliente.
Funciones:

Controlar y asegurar del procedimiento de inventarios diario y mensuales de vajilla, cristalería, cubertería, centros de mesas, decorativos.
Controlar y asegurar el procedimiento de mantenimiento preventivo, limpieza profunda, maquinaria del departamento de bares.
Gestionar el costo asignado a su departamento. Cumplimiento del objetivo de ingreso por centro de consumo. Up-selling.
Responsabilizarse de la operativa durante los Banquetes y/o Restaurante, asegurando la correcta preparación de las mesas.
Gestionar el equipo a su cargo en la prestación de cada servicio, y controlando las tareas a desarrollar por el equipo de camareros/as.
Supervisar y dirigir de manera efectiva las operaciones del restaurante, garantizando que se cumplan los estándares de calidad y servicio del hotel.
Conocimiento de las operaciones del restaurante.

Requisitos:

Grado superior o/y Titulación universitaria, preferiblemente Turismo u Hostelería, o similar.
Inglés Avanzado. Un tercer idioma será altamente valorable.
Conocimiento de las últimas tendencias en sala.
Conocimientos de REVO, y manejo de TPV.
Capacidad de trabajo en equipo, orientación al servicio
Experiencia mínima de 1 año en una posición similar, en el sector.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR