Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Outlet Manager - MiM Mallorca, Meliá Collection

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

At MIM Mallorca, we are looking for an Outlet Manager with a passion for excellence and detail, capable of leading the operations of our dining outlets, ensuring a unique gastronomic experience in accordance with the brand's luxury standards.

Mission:

Supervise and coordinate daily operations (restaurant, bar, room service, etc.).
Lead, motivate, and develop the front-of-house team, ensuring a high level of service.
Guarantee compliance with the quality, image, and service standards established by MIM Hotels.
Control costs, budgets, and the department's profitability.
Manage inventories, orders, and supplier relationships.
Ensure customer satisfaction, managing incidents quickly and effectively.
Collaborate with the kitchen and other departments to offer a comprehensive experience.
Implement continuous improvement actions and upselling strategies.

What are we looking for?

Minimum experience of 3-5 years in similar positions in 4* or 5* hotels.
Training in Hospitality, Tourism, or similar.
High level of English (other languages will be valued).
Knowledge of F&B economic and operational management.
Leadership, results orientation, and excellent communication skills.
Organizational and decision-making capacity.

At Meliá, we are all VIPs

At Meliá Hotels International, we advocate for equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about spreading a corporate culture committed to effective equality and awareness of the need to act jointly and globally throughout the entire workforce.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People", follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.

Descubre algunos de los beneficios que ofrecemos:

My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.

My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.

En MIM Mallorca buscamos un/a Outlet Manager con pasión por la excelencia y el detalle, capaz de liderar la operativa de nuestros puntos de restauración, garantizando una experiencia gastronómica única y acorde a los estándares de lujo de la marca.

Misión:

Supervisar y coordinar la operativa diaria (restaurante, bar, room service, etc.).
Liderar, motivar y desarrollar al equipo de sala, asegurando un alto nivel de servicio.
Garantizar el cumplimiento de los estándares de calidad, imagen y servicio establecidos por MIM Hotels.
Controlar costes, presupuestos y rentabilidad del departamento.
Gestionar inventarios, pedidos y relación con proveedores.
Asegurar la satisfacción del cliente, gestionando incidencias de manera rápida y eficaz.
Colaborar con cocina y otros departamentos para ofrecer una experiencia integral.
Implantar acciones de mejora continua y estrategias de upselling.

¿Qué buscamos?

Experiencia mínima de 3-5 años en posiciones similares en hoteles de 4* o 5*.
Formación en Hostelería, Turismo o similar.
Nivel alto de inglés (se valorarán otros idiomas).
Conocimientos de gestión económica y operativa de F&B.
Liderazgo, orientación a resultados y excelentes habilidades comunicativas.
Capacidad de organización y toma de decisiones.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR