Palladium Hotel Group is a prominent Spanish multinational corporation specializing in the hospitality sector, with its global headquarters located in Ibiza. The group manages an extensive portfolio of luxury and lifestyle brands, including TRS Hotels, Grand Palladium Hotels & Resorts, BLESS Collection Hotels, and Only YOU Hotels, operating over 40 properties across Spain, Italy, and the Americas. With a workforce of thousands, it stands as one of the most significant players in the global tourism industry, known for its innovation in guest experiences and high-end service.

In Spain, Palladium maintains a robust presence with a diverse range of hotels in major urban centers like Madrid, Barcelona, Valencia, and Sevilla, as well as prime coastal destinations like Ibiza and Marbella. For international professionals, the company offers a gateway into the European luxury hospitality market, providing roles that span from corporate revenue management to specialized resort operations. The company's international outlook and multi-brand strategy make it an attractive employer for those seeking career growth within a globally recognized Spanish hospitality leader.

Founded in the late 1960s as Fiesta Hotels & Resorts by Abel Matutes Juan, the company began with properties in the Balearic Islands. It rebranded to Palladium Hotel Group in 2012 to better represent its diverse portfolio of luxury and upscale hotel brands.

For international professionals

Headquartered in Ibiza, offering unique career opportunities in one of the world's premier tourism hubs.
Operates a diverse portfolio of international brands including Hard Rock Hotels and BLESS, providing exposure to global luxury standards.
Offers a wide range of positions from corporate roles in Revenue Management and Finance to operational roles in high-end resorts.
Maintains a strong presence in major Spanish cities like Madrid, Barcelona, and Valencia, offering urban career paths alongside coastal resort roles.
Provides opportunities for internal mobility and professional development across its global network of properties.

This job was published a year ago

Central Reservations Agent

Palladium Hotel Group

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Only YOU Hotels, we are looking for professionals capable of pushing themselves, who serve as examples of commitment, motivation, and optimism, succeeding in exciting the customer and contributing to success, always guided by our values.

From our team, the most welcoming in the city, we are looking for a flexible and versatile CENTRAL RESERVATIONS AGENT who enjoys teamwork, wants to share their knowledge and experience with others, and seeks stability. Our intention is to share the passion, success, and values of our brand with you. If you identify with us, are daring, creative, and passionate about this world... join Only YOU Hotels as a CENTRAL RESERVATIONS AGENT!

Your main functions will be:

* Management of Business to Business reservations (OTAs, GDS, Travel Agencies, TTOO) and companies for individual reservations.
* Issuing quotes, confirmations, and follow-ups.
* Negotiation of corporate rates.
* Payment management. Review of arrivals.
* Control of different platforms and reservation systems.
* Tasks inherent to a central reservations office.

We value experience, but above all, attitude and the desire to work! If you want to enjoy your work... WE ARE LOOKING FOR YOU!

In exchange for your commitment and motivation, we offer you:

* Joining Palladium Hotel Group, a Spanish company with an international presence in full expansion, which has been recognized for the fourth consecutive year as a Top Employer in Spain, Italy, Mexico, Dominican Republic, Brazil, and Jamaica.
* We offer a competitive salary policy and job stability, as well as training plans so that you have opportunities for development and growth within the company at a national and international level.
* You will be part of a dynamic, multicultural team with a winning mentality and great professionals from the hotel sector, and you will stay up to date with the new trends in your area and the sector.
* Additionally, you can enjoy access to discounts at group hotels and other associated companies through the PHG Benefits Club.
* Working in a socially responsible company, with the possibility of collaborating on initiatives to preserve the environment and promote social integration.
* We offer you the possibility to build a career with us, grow within the company, and participate in the expansion of Only YOU Hotels.

View original advert (Spanish)

Desde Only YOU Hotels buscamos profesionales capaces de superarse a sí mismos, de ser ejemplo de compromiso, motivación y optimismo, logrando entusiasmar al cliente y contribuyendo al éxito, guiados siempre por nuestros valores.

Desde nuestro equipo, el más anfitrión de la ciudad, buscamos AGENTE CENTRAL DE RESERVAS flexible y polivalente, que disfrute del trabajo en equipo, que quiera compartir su conocimiento y experiencia con los demás y que busque estabilidad. Nuestra intención es compartir contigo la pasión, el éxito y los valores de nuestra marca. Si te identificas con nosotros, eres atrevido, creativo, y te apasiona este mundo... ¡únete a Only YOU Hotels como AGENTE CENTRAL DE RESERVAS !

Tus principales funciones serán:

* Gestión de reservas Business to Business ( OTAs, GDS, Agencias de Viajes, TTOO) y empresas para reservas individuales.
* Emitir presupuestos, confirmación y seguimiento.
* Negociación de tarifas para empresas.
* Gestión de los pagos. Revisión de llegadas.
* Control de diferentes plataformas y sistemas de reservas.
* Tareas propias de central de reservas.

Valoramos la experiencia, pero sobre todo ¡la actitud y ganas de trabajar!.Si quieres disfrutar de tu trabajo... ¡TE ESTAMOS BUSCANDO!

A cambio de tu compromiso y motivación, te ofrecemos: