Administrative / Customer Service

Randstad España
Randstad España
Barcelona, SpainOn-site€18,000Added 6 days agoJunior · 0+ yearsTemporaryRemote: On Site🇪🇸Spanish: Native
🇪🇸 Translated from SpanishOfficeExcelWordCustomer service

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience as an administrative assistant? Do you enjoy working with the public? Are you available to work occasionally one day on a weekend? If you answered yes, this offer is for you!

Your main functions would be:
- Customer reception.
- Incident resolution.
- Telephone and email customer support.
- Use of internal software to carry out all processes.

- Native Catalan and Spanish. The primary language for customer service will be Catalan.
- Intermediate/high level of English is highly valued.
- Proficiency in IT tools, especially Office (Excel, Word).
- Proactive person with a customer-oriented and problem-solving approach.
- Minimum of 6 months of experience in customer service.
- Ability to start immediately.

The conditions we offer are:

- Part-time schedule of 4.5 hours, with a morning shift from 09:00 to 13:30 or an afternoon shift from 13:30 to 18:00, Monday to Friday (exceptionally, one day on a weekend will be worked).
- Salary according to the collective agreement for part-time work; the salary listed in the offer is for full-time!
- Temporary contract of 6 months, with the possibility of extending for another year.
- Ideal offer to combine with other jobs or studies.

View original advert (Spanish)

Tens experiència com administratiu/va? T'agrada treballar de cara al públic? Tens disponibilitat per treballar puntualment un dia en cap de setmana? Si has respòs que sí, aquesta oferta és per a tu!

Les teves principals funcions serien:
- Recepció de clients.
- Resolució d'incidències.
- Atenció telefònica i via mail als clients.
-Utilització del software intern per dur a terme tots els processos.

-Català i castella natiu. L'idioma principal d'atenció serà el català.
-Molt valorable nivell mitjà/alt d'anglès.
-Domini d'eines informàtiques, especialment office (excel, word).
-Persona proactiva amb orientació al client i resolutiva.
-Experiència mínima de 6 mesos en serveis d'atenció al client.
-Possibilitat d'incorporació inmediata.

Les condicions que oferim son:

-Jornada parcial de 4,5 hores. i torn de mati 09:00h a 13:30 o tarda 13.30h a 18:00h de dilluns a divendres (excepcionalment es treballarà un dia en cap de setmana).
-Salari segons conveni per jornada parcial, el salari de la oferta es a jornada completa!
-Contracte temporal de 6 mesos, amb possibilitat d'allargar 1 any més.
-Oferta ideal per combinar amb altres treballs o estudis.

Need a visa? No sponsorship mentioned here. Browse visa jobs