Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Administrative Assistant in Mortgage BPO

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have proven and demonstrable experience in Mortgage Back Office (BPO) and are looking for a stable project with immediate start? If you master mortgage banking operations, are proficient in traceability processes, and are looking for a position where your experience is the key to success, this is the offer for you!

Document Management of the File:
- Reception, review, and exhaustive validation of the documentation necessary for mortgage processing (pre-signing and post-signing).
- Digitization, classification, and archiving of files ensuring documentary traceability throughout the process.

Banking Operational Processing:
- Execution of administrative tasks derived from mortgage banking operations (e.g., requesting land registry certificates, managing appraisals, verifying documentation).
- Preparation of documentation for signing before a Notary (preparation of economic conditions and sending of documents).
- Management of the post-signing phase: tax settlement, request for registry registration, and correction of defects.

Control and Traceability:
- Entry and updating of data in the management system (Easy-Vista or another similar system), guaranteeing the integrity of the information.
- Rigorous monitoring of the status of each file, complying with established deadlines and entity protocols.
- Detection and management of incidents or pending documentation, escalating to the corresponding departments.

Operational Support:
- Internal communication and coordination with other Back Office teams for the efficient resolution of files.
- Preparation of basic file management reports.

- Demonstrable Experience: Proven and recent experience in Mortgage Back Office (BPO) positions or a similar mortgage processing role in banking/financial entities.
- BPO Specialization: Previous experience in file management within Banking Outsourcing processes.
- Mortgage Operations: Solid knowledge and practical experience in complete mortgage banking operations (study phase, pre-signing, and post-signing).
- Process Traceability: Experience working with high-traceability processes and documentary rigor.
- IT Tools:
- Intermediate-high user level in office automation (spreadsheets and word processors, especially advanced Excel).
- Knowledge and/or handling of file management systems (CRM/Document Managers), where experience with Easy-Vista or equivalent systems is very positively valued.

- Full-time position that guarantees stability and dedication to the project.
- Stability Perspective: Real possibility of becoming part of the stable workforce of the banking outsourcing company once the initial period is completed.
- Immediate Incorporation
- Team Culture: Opportunity to integrate into a specialized, agile, and flexible talent team that encourages teamwork and professional development.
- Specialization: You will work with the most advanced mortgage banking operations, allowing you to maintain and enhance your specialization in BPO.

View original advert (Spanish)

¿Tienes experiencia contrastada y demostrable en Back Office Hipotecario (BPO) y buscas un proyecto estable y de incorporación inmediata? Si dominas la operativa bancaria hipotecaria, te manejas con soltura con procesos de trazabilidad y buscas un puesto donde tu experiencia sea la clave del éxito, ¡esta es tu oferta!

Gestión Documental del Expediente:
- Recepción, revisión y validación exhaustiva de la documentación necesaria para la tramitación de hipotecas (pre-firma y post-firma).
- Digitalización, clasificación y archivo de expedientes asegurando la trazabilidad documental en todo el proceso.

Tramitación Operativa Bancaria:
- Ejecución de las tareas administrativas derivadas de la operativa bancaria hipotecaria (ej. solicitud de notas simples, gestión de tasaciones, verificación de documentación).
- Preparación de la documentación para la firma ante Notario (preparación de condiciones económicas y envío de documentos).
- Gestión de la fase de post-firma: liquidación de impuestos, solicitud de inscripción registral y subsanación de defectos.

Control y Trazabilidad:
- Introducción y actualización de datos en el sistema de gestión (Easy-Vista u otro sistema similar), garantizando la integridad de la información.
- Seguimiento riguroso del estado de cada expediente, cumpliendo con los plazos establecidos y los protocolos de la entidad.
- Detección y gestión de incidencias o documentación pendiente, escalando a los departamentos correspondientes.

Soporte Operacional:
- Comunicación y coordinación interna con otros equipos de Back Office para la resolución eficiente de los expedientes.
- Elaboración de informes o reportes de gestión básica de expedientes.

- Experiencia Demostrable: Experiencia contrastable y reciente en puestos de Back Office Hipotecario (BPO) o en un rol similar de tramitación hipotecaria en entidades bancarias/financieras.
- Especialización en BPO: Experiencia previa en la gestión de expedientes dentro de procesos de Outsourcing Bancario.
- Operativa Hipotecaria: Sólido conocimiento y experiencia práctica en la operativa bancaria hipotecaria completa (fase de estudio, pre-firma, y post-firma).
- Trazabilidad de Procesos: Experiencia en trabajar con procesos de alta trazabilidad y rigor documental.
- Herramientas Informáticas:
- Nivel de usuario medio-alto en ofimática (hojas de cálculo y procesadores de texto, especialmente Excel avanzado).
- Conocimiento y/o manejo de sistemas de gestión de expedientes (CRM/Gestores Documentales), siendo valorable muy positivamente la experiencia con Easy ¿ Vista o sistemas equivalentes.

- Jornada Completa que garantiza la estabilidad y dedicación al proyecto.
- Perspectiva de Estabilidad: Posibilidad real de formar parte de la plantilla estable de la empresa de outsourcing bancario una vez superado el periodo inicial.
- Incorporación Inmediata
- Cultura de Equipo: Oportunidad de integrarse en un equipo de talento especializado, ágil y flexible, que fomenta la capacidad de trabajo en equipo y el desarrollo profesional.
- Especialización: Trabajarás con la operativa bancaria hipotecaria más avanzada, lo que te permitirá mantener y potenciar tu especialización en BPO.