Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service Agent

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience in customer service? Do you want to work for a major company in the energy sector? Are you looking for a job opportunity with future stability?
If your answer is yes, keep reading!

Within the Natural Gas department, you will be responsible for:
- Handling customers via telephone
- Resolving doubts and technical service incidents
- Reviewing customer documentation and data
- Reviewing invoices
- Other tasks derived from the position

- Experience in customer service; experience in the energy sector is highly valued
- Native Catalan and Spanish
- Computer skills
- Proactive person with a customer-oriented approach

- Full-time, Monday to Friday
- Schedule: Monday to Thursday from 09:00 to 18:30 and intensive hours on Fridays
- Possibility of a hybrid remote work model
- Salary: €21,000 gross per year
- Location: Barcelona Center, Av. Diagonal
- 3-month temporary contract with the possibility of joining the permanent staff

View original advert (Spanish)

¿Tienes experiencia en atención al cliente? ¿Quieres trabajar en una importante empresa dentro del sector energético? ¿Buscas una oportunidad laboral con estabilidad a futuro?
Si tu respuesta es sí, ¡sigue leyendo!

Dentro del departamento de Gas Natural, te encargarás de:
- Atender a los clientes de manera telefónica
- Resolver dudas e incidencias técnicas del servicio
- Revisar la documentación y los datos de los clientes
- Revisión de facturas
- Otras tareas derivadas del puesto

- Experiencia en atención al cliente, muy valorable aportar experiencia en el sector energético
- Catalán y castellano nativos
- Habilidades informáticas
- Persona proactiva y con orientación al cliente

- Jornada completa de lunes a viernes
- Horario de lunes a jueves de 09-18:30h y los viernes intensivos
- Posibilidad de realizar un modelo híbrido de teletrabajo
- Salario 21.000e brutos anuales
- Ubicación en Barcelona Centro, Av. Diagonal
- Contrato temporal de 3 meses con posibilidad de incorporación a plantilla