Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service Agent - Automotive Sector (English Speaking)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking for a job and want to expand your experience in the field of customer service?
This could be your opportunity!

Receiving calls to resolve customer queries.
Incident management.
Referral to other departments.
Coordination of vehicle deliveries and collections.
Workshop coordination.
Fine/penalty management.

- Education: Compulsory Secondary Education (ESO)
- Knowledge: IT/Computer skills
- No previous experience required
- Communication and negotiation skills.
- Highly motivated to learn and take on new challenges.

Hybrid training for 5 days from 9:00 to 15:00. Paid €153.30 once the probationary period is completed.
3-month extendable contract (stable service).
Working hours: 38.5h/week
Working Schedule: Monday to Thursday from 9:00 to 18:00 (Spain). Providing service to the UK. UK public holidays off. Intensive shift on Fridays from 8:00 to 15:00.
Salary: Specialist teleoperator collective agreement + Language bonus.

View original advert (Spanish)

¿Estas buscando empleo y quieres ampliar tu experiencia en el campo de la atencional cliente?
Esta puede ser ¡tu oportunidad!

Recepción de llamadas para resolver dudas de clientes.
Gestión de incidencias,
Derivación a otros departamentos.
Coordinación de entregas y recogidas de vehículos,
Coordinación de talleres,
Gestión de multas.

- Formación: Educación Secundaria Obligatoria
- Conocimientos: informatica
- No se requiere experiencia previa
- Habilidades de comunicación y negociación.
- Con muchas ganas de aprender y afrontar nuevo retos.

Formación híbrida de 5 días de 9 a 15h. Remunerada con 153,30€ una vez superado periodo de prueba.
Contrato de 3 meses prorrogables (servicio estable).
Jornada: 38.5h/s
Horario Laboral: de L a J de 9 a 18h (España). Prestan servicio a UK. Libran festivos de UK. Viernes jornada intensiva de 8 a 15h.
Salario convenio teleoperador especialista +Plus de idiomas.