Reservations Agent
Randstad España·Barcelona, Spain
What they offer
€10 an hour
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.
What they ask for
Have the right to work in Spain
Randstad España doesn't mention sponsorship in the ad.
Work on-site in Barcelona
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Are you looking for an opportunity for your professional career in the tourism sector and want to work in it? Are you available immediately? Do you have communication skills and a desire to keep growing?
If the answer is yes, keep reading!
What you'll do
The main functions of your position are:
- Customer Service: Support and resolution of questions both by phone and by email
- Advisory: Personalized guidance to the customer according to their travel preferences
- Reservation Management: Processing, registration, and follow-up of the complete reservation flow
- Administrative Support: Administrative tasks derived from daily operations
Requirements
- Communication skills
- Experience as a customer service call center agent
- Experience in travel agencies or similar is a plus
- Bilingual Spanish, Catalan, or other languages is a plus
- Customer orientation
- Good attitude
- Basic command of Microsoft Office
Benefits and conditions
- Working Hours: Full-time, 40 hours per week (Monday to Friday)
- - Schedule: Monday to Friday from 9:00 a.m. to 6:40 p.m. (with 1 hour and 10 minutes break for lunch)
- Remote Work: 1 Saturday per month in remote mode (after an adaptation period)
- Mode: On-site
- Salary: 10.08
- gross / hour
- Contract Type: Temporary with the possibility of becoming permanent
- Location: Barcelona City (near the La Barceloneta metro stop)
About the role
¿Estás buscando una oportunidad para tu carrera profesional en el sector turístico y quieres trabajar en ello? ¿Tienes disponibilidad inmediata? ¿Tienes habilidades comunicativas y ganas de seguir creciendo?
¡Si la respuesta es sí, sigue leyendo!
What you'll do
Las funciones principales para tu puesto de trabajo son:
- Atención al Cliente: Soporte y resolución de dudas tanto telefónicas como vía e-mail
- Asesoramiento: Orientación personalizada al cliente según sus preferencias de viaje
- Gestión de Reservas: Tramitación, registro y seguimiento del flujo completo de reservas
- Soporte Administrativo: Gestiones administrativas derivadas de la operativa diaria
Requirements
- Habilidades comunicativas
- Experiencia como teleoperador/a atención al cliente
- Valorable experiencia en agencias de viajes o similiares
- Castellano Bilingüe Catalán u otros idiomas (valorable)
- Orientación al cliente
- Buena predisposición
- Dominio básico paquete office
Benefits and conditions
- Jornada Laboral: Jornada completa de 40h semanales (Lunes a Viernes)
- -Horario: Lunes a Viernes de 9:00h a 18:40h (con 1 hora y 10 minutos de descanso para comer)
- Teletrabajo: 1 sábado al mes en modalidad remota (tras periodo de adaptación)
- Modalidad: Presencial
- Salario: 10,08
- brutos / hora
- Tipo de Contrato: Temporal con posibilidad de pase a indefinido
- Ubicación: Barcelona Ciudad (cerca de la parada de metro La Barceloneta)
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.