Customer Service Phone Agent (Weekends)
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
Are you interested in customer service? Do you want to be part of a leading multinational fuel company?
We are looking for talent to join our customer service department.
As part of the customer service team, you will:
- Receive customer calls
- Manage and resolve incidents at service stations
- Follow up on customer inquiries and complaints
- Possibility of immediate start
- Minimum of 6 months of experience in telephone customer service.
- High level of English is a plus
- Schedule: Saturdays, Sundays, and holidays:
- Hours from 9:00 AM to 8:00 PM (20 hours per week)
- Temporary contract.
- In-person training from Monday to Friday
- Remote work modality.
- Area: Polígono industrial de Alcobendas (difficult access by public transport)
- Salary: 18,462 gross euros / year for 40 hours; therefore, the proportional amount will be applied for 20 hours per week.
View original advert (Spanish)
¿Te interesa la atención al cliente?, ¿Quieres formar parte de una empresa multinacional líder en carburantes?
Buscamos talento para incorporarse en el departamento de atención al cliente.
Formando parte del equipo de atención al cliente:
- Recepción de llamadas de clientes
- Gestión y resolución de incidencias de estaciones de servicio
- Seguimiento de consultas y reclamaciones de los clientes
- Posibilidad de incorporación inmediata
- Experiencia en atención telefónica al cliente mínima de 6 meses.
- Valorable inglés alto
- Horario: sábados, domingos y festivos:
- horario de 9 a 20 horas (20 horas semanales)
- Contrato temporal.
- Formación presencial de lunes a viernes
- Modalidad teletrabajo.
- Zona: Polígono industrial de Alcobendas ( difícil acceso en transporte público)
- Salario: 18462 euros brutos /anuales por 40 horas por lo que para 20 horas semanales se aplicara la parte proporcional.