Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service (Native Catalan) with disability certificate

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking for a stable part-time position that allows you to balance your personal life, studies, or other projects? Do you have native fluency in Catalan and a passion for helping others? This is your opportunity!

- Receiving customer calls for the management, advisory, and processing of appointments for vehicle glass repair or replacement (windshields, windows, etc.).
- Providing quality care and support bilingually in Catalan and Spanish.
- Resolving doubts, managing incidents, and updating the service database.

- Must have a disability certificate of 33% or more.
- Minimum education: Compulsory Secondary Education (ESO).
- Languages: Native / bilingual Catalan (essential requirement) and fluent Spanish.
- Experience: Not required (we will train you!). Previous experience in customer service, retail, or call centers is valued.
- Communication skills, empathy, active listening, and proficiency with basic computer tools.

Training
- Dates: From 06/25 to 07/01.
- Schedule: From 09:00 to 14:00.
- Location: In-person at our work center in Barcelona.

- Start date: 07/02 (after completing training) in-person at the Barcelona headquarters.
- Working day and Hours: 25-hour weekly contract in fixed shifts to be chosen according to service needs (Morning shifts from 9-14h, 8-13h, 8:30-13:30h // Afternoon shifts from 14-20h, 16-21h or 16-22h). Availability for concentrated shifts from Monday to Wednesday of 27h is also an option.
- Salary: €915.58 gross per month (for the 25h working day).

View original advert (Spanish)

Buscas un puesto estable a tiempo parcial que te permita compaginar tu vida personal, estudios u otros proyectos? ¿Tienes fluidez nativa en catalán y te apasiona ayudar a los demás? ¡Esta es tu oportunidad!

- Recepción de llamadas de clientes para la gestión, asesoramiento y tramitación de citas de reparación o sustitución de cristales de vehículos (parabrisas, ventanillas, etc.).
- Atención y soporte de calidad de manera bilingüe en catalán y castellano.
- Resolución de dudas, gestión de incidencias y actualización de la base de datos del servicio.

- Con certificado de discapacidad del 33% o más.
- Estudios mínimos: Educación Secundaria Obligatoria (ESO).
- Idiomas: Catalán nativo / bilingüe (requisito indispensable) y Castellano fluido.
- Experiencia: No requerida (¡nosotros te enseñamos!). Valorable experiencia previa en atención al cliente, comercios o call center.
- Competencias de comunicación, empatía, escucha activa y soltura con herramientas informáticas básicas

Formación
- Fechas: Del 25/06 al 01/07.
- Horario: De 09:00h a 14:00h.
- Lugar: Presencial en nuestro centro de trabajo de Barcelona.

- Incorporación: El 02/07 (tras superar la formación) de forma presencial en la sede de Barcelona.
- Jornada y Horarios: Contrato de 25 horas semanales en turnos fijos a elegir según necesidades del servicio (Turnos de mañana de 9-14h, 8-13h, 8:30-13:30h // Turnos de tarde de 14-20h, 16-21h o 16-22h). Disponibilidad también de turnos concentrados de lunes a miércoles de 27h.
- Salario: 915,58 ¿ brutos al mes (para la jornada de 25h).