Customer Service and Administrative Support

Randstad España

Barcelona, SpainOn-site€18,000Added 10 days agoEntryPermanentRemote: Hybrid🇪🇸Spanish: Native

Hybrid🇪🇸 Translated from SpanishAtencion al cliente Soporte administrativo Catalan

Need a visa? No sponsorship mentioned here. Browse visa jobs

Atención Al Cliente y Soporte Administrativo

Randstad España

·Barcelona, Spain

Apply Now

Need a visa? No sponsorship mentioned here. Browse visa jobs

Barcelona, SpainOn-site€18,000Added 10 days agoEntryPermanentRemote: Hybrid🇪🇸Spanish: Native

Hybrid🇪🇸 Translated from SpanishAtencion al cliente Soporte administrativo Catalan

Randstad España

Staffing

View company profile www.randstad.es

International company

40000 employees

Founded 1960

Locations

HQ: Diemen, Netherlands

Spain HQ: Madrid

Madrid Barcelona Valencia Bilbao Sevilla Zaragoza Málaga Lleida Tàrrega

Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service and Administrative Support

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you interested in working and do you have experience in the customer service and administrative area? At Randstad, we are looking for candidates like you! If you are looking for a job where you can continue to develop in the area of customer service and administrative support, as well as have a stable job, this is the offer for you.

- Efficient management of incoming calls.
- Channeling inquiries to the corresponding areas.
- Reception, verification, and classification of received documentation.
- Quality control of the registered information.
- Incident resolution.
- Managing simple complaints and claims.

Are you ready? This is what we need from you:

- Accustomed to working with IT support.
- Good communication skills and customer orientation.
- Languages: Native Catalan.
- Experience in customer service and/or administration positions.

- Initial incorporation via ETT and incorporation into the permanent staff after a 3-month probationary period.
- Summer schedule from 15/06/2026 to 15/09/2026 (08:00h to 15:00h), full-time for the rest of the year (09:00h to 18:00h, with a lunch break from 14:00h to 15:00h).
- Possibility of remote work after 3 months of incorporation.
- Salary of €10.64/h.
- You will work in Barcelona, in the Eixample area.

View original advert (Spanish)

¿Estás interesado/a en trabajar y tienes experiencia en el área de atención al cliente y administrativa? En Randstad, buscamos candidatos como tú! Si estás buscando un trabajo donde poder seguir desarrollándote en el área de atención al cliente y soporte administrativo, así como tener un trabajo estable, ésta es tu oferta.

- Gestión eficiente de llamadas entrantes.
- Canalizar consultas a las áreas correspondientes.
- Recepción, verificación y clasificación de la documentación recibida.
- Control de calidad de la información registrada.
- Resolución de incidencias.
- Gestionar quejas y reclamaciones de simple trámite.

¿Estás list@? Esto es lo que necesitamos de ti:

- Acostumbrado/a a trabajar con soporte informático.
- Buenas dotes comunicativas y orientación al cliente.
- Idiomas: Catalán nativo.
- Experiencia en posiciones de atención al cliente y/o administración.

- Incorporación inicial por ETT e incorporación a plantilla tras 3 meses de periodo de prueba.
- Horario de verano desde el 15/06/2026 hasta el 15/09/2026 (08:00h a 15:00h), jornada completa el resto del año (09:00h a 18:00h, con pausa de comida de 14:00h a 15:00h).
- Posibilidad de teletrabajo tras los 3 meses de incorporación.
- Salario de 10.64 €/h.
- Trabajarás en Barcelona, en la zona del Eixample.