Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

NGO Tele-Fundraiser

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about communication and want your daily work to have a real impact on the world? This is your opportunity. We are looking for enthusiastic people with great communication skills and empathy to join a solid and rewarding project. As an NGO tele-fundraiser, you will be the voice of fundamental causes, connecting supportive people with life-changing projects.

You will work in a dynamic, young, and collaborative environment, where every call is an opportunity to generate positive change. Additionally, you will have the stability of a fixed schedule from Monday to Friday, allowing you to enjoy your weekends off, and you will be located in one of the best-connected and most pleasant areas to work: Sant Cugat. If you have spark, love to talk, and want to work toward social goals, this is the place for you!

In your role as an NGO tele-fundraiser, you will play a fundamental role in the sustainability of humanitarian projects. Your main responsibilities will be:

Making outbound calls to members, former members, or interested individuals to inform them about the NGO's current projects.

Explaining the objectives of active campaigns in a clear, passionate, and professional manner.

Raising awareness among potential collaborators about the importance of their financial contribution to the cause.

Managing the registration process for new members over the phone, ensuring correct data collection.

Meeting the quality and quantity recruitment targets set by the service coordination.

Conveying the organization's values ethically and respectfully in every interaction.

To succeed in this NGO tele-fundraiser position, we are looking for people who fit the following profile:

Communication skills: Excellent verbal fluency, active listening capacity, and the ability to argue persuasively and politely.

Attitude and values: People with a clear social orientation, empathetic, resilient, and with a positive attitude toward commercial challenges.

Experience: Previous experience as a tele-fundraiser or in any other telephone sales service will be positively valued.

Languages: Fluent command of Spanish and Catalan, both spoken and written.

Salary: A remuneration of 9.72 gross euros per hour.

Schedules:

Morning shift: from 9:00 to 15:00 hours.

Afternoon shift: from 14:00 to 20:00 hours.

Privileged location: Sant Cugat, with excellent public transport connections (Ferrocarrils de la Generalitat).

Initial and continuous training: You will receive comprehensive training provided by the company so that you thoroughly understand the campaigns and the most effective communication techniques.

Excellent work environment: You will integrate into a young, diverse, and inclusive team where camaraderie is the norm.

Are you ready to start this new challenge? At Randstad, we look forward to meeting you. Apply today and start making a difference!

View original advert (Spanish)

¿Te apasiona la comunicación y quieres que tu trabajo diario tenga un impacto real en el mundo? Esta es tu oportunidad. Buscamos personas entusiastas, con gran capacidad de comunicación y empatía para integrarse en un proyecto sólido y gratificante. Como captador o captadora de socios de ONG telefónico, serás la voz de causas fundamentales, conectando a personas solidarias con proyectos que cambian vidas.

Trabajarás en un ambiente dinámico, joven y colaborativo, donde cada llamada es una oportunidad para generar un cambio positivo. Además, contarás con la estabilidad de un horario fijo de lunes a viernes, permitiéndote disfrutar de tus fines de semana libres, y te ubicarás en una de las zonas mejor comunicadas y más agradables para trabajar: Sant Cugat. Si tienes chispa, te gusta hablar y quieres trabajar por objetivos sociales, ¡este es tu lugar!

En tu rol como captador o captadora de socios de ONG telefónico, desempeñarás un papel fundamental en la sostenibilidad de proyectos humanitarios. Tus responsabilidades principales serán:

Realizar llamadas salientes a socios, ex-socios o personas interesadas para informar sobre los proyectos actuales de la ONG.

Explicar de manera clara, apasionada y profesional los objetivos de las campañas activas.

Sensibilizar a los potenciales colaboradores o colaboradoras sobre la importancia de su aportación económica para la causa.

Gestionar el proceso de alta de nuevos socios o nuevas socias de forma telefónica, asegurando la correcta toma de datos.

Cumplir con los objetivos de calidad y cantidad de captación marcados por la coordinación del servicio.

Transmitir los valores de la organización de forma ética y respetuosa en cada interacción.

Para triunfar en esta posición de captador o captadora de socios de ONG telefónico, buscamos personas que cumplan con el siguiente perfil:

Habilidades de comunicación: Excelente fluidez verbal, capacidad de escucha activa y habilidad para argumentar de forma persuasiva y educada.

Actitud y valores: Personas con una clara orientación social, empáticas, resilientes y con actitud positiva ante los retos comerciales.

Experiencia: Se valorará positivamente haber trabajado previamente como teleoperador o teleoperadora de captación de socios o cualquier otro servicio de venta telefónica.

Idiomas: Dominio fluido del castellano y el catalán, tanto hablado como escrito.

Salario : Una retribución de 9,72 euros brutos por hora

Horarios:

Turno de mañana: de 9:00 a 15:00 horas.

Turno de tarde: de 14:00 a 20:00 horas.

Ubicación privilegiada: Sant Cugat, con excelentes conexiones de transporte público (Ferrocarrils de la Generalitat)

Formación inicial y continua: Recibirás una formación completa a cargo de la empresa para que conozcas a fondo las campañas y las técnicas de comunicación más efectivas.

Ambiente de trabajo excelente: Te integrarás en un equipo joven, diverso e inclusivo donde el compañerismo es la norma.

¿Estás listo o lista para empezar este nuevo reto? En Randstad estamos deseando conocerte. ¡Inscríbete hoy mismo y comienza a marcar la diferencia!