Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Service Coordinator

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Join our team and lead the operations of our centers in Bilbao! We are looking for a decisive and proactive Service Coordinator to manage projects, optimize resources, and lead our team of tutors and teachers. If you have a higher degree, are fluent in Basque, and bring experience in cost analysis and grant management, we offer an indefinite contract, a competitive salary of €35,000, and more than 8 weeks of vacation per year. If you want a position of responsibility in a dynamic and stable environment, this is the place for you.

As a Service Coordinator, you will play a key role in the strategy, operation, and profitability of the centers. Your daily responsibilities will include:

- Analytical service management: You will continuously analyze operational data, ratios, and costs, preparing strategic forecasts to optimize the offer and ensure viability.

- Leadership of teaching teams: You will be responsible for directing, organizing, and defining the lines of action for the team of tutors and teachers (approximately 3 people under your direct supervision).

- Operational coordination of centers: You will oversee the proper functioning of the different centers, ensuring perfect synchronization and an agile workflow between all departments of the organization.

- Grant and project management: You will lead the entire lifecycle of public aid and social projects, taking charge of their processing, exhaustive monitoring, and subsequent economic justification.

- Corporate communication: You will act as the main link and reference point, effectively managing and leading both internal communication with the teams and the external communication of the entity.

To ensure success in this position, we are looking for a person with a clear business vision, leadership capacity, and the following professional profile:

- Academic training: University degree in Business Administration (ADE), Economics, Finance, Business Management, or related disciplines.

- Languages:

Basque: Accredited C1 level (EGA, HABE, or equivalent certificates). Essential requirement.

English: Knowledge of the language will be positively valued.

- Minimum experience (2-3 years) in:

Management and operational coordination positions.

Leadership and direction of work teams (accustomed to managing teams of at least 3 people).

Performing and monitoring cost analyses.

- Highly valued (Extra Points):

Previous experience processing, managing, and justifying grants or public aid.

Having participated or collaborated in the execution of social projects.

Experience in preparing economic feasibility studies.

- Personal skills (Soft Skills):

High degree of autonomy for decision-making.

Proactive attitude oriented towards finding solutions and continuous improvement.

Excellent communication skills, both for team management and external interaction.

A person accustomed to and with a clear vocation for teamwork.

We know that talent must be nurtured, which is why our client offers a compensation and work-life balance package above the sector average:

- Absolute stability: Full-time indefinite contract (1,674 annual hours) from day one.

- Attractive remuneration: €35,059.50 gross per year (structured as €28,195.02 base salary + €6,864.48 responsibility bonus).

- Schedule and work-life balance: 38-hour work week. You will have a split schedule but with high flexibility, as well as an intensive workday every Friday (leaving at 3:00 PM) to extend your weekend.

- Unbeatable vacation plan: You will enjoy exceptional rest time, designed for real disconnection:

Full Holy Week and Easter Week.

4 consecutive weeks of vacation in summer (during the months of July and August).

Full week at Christmas.

10 additional flexible days (as compensation for the responsibility role, to be enjoyed by coordinating them with the operational needs of the service).

View original advert (Spanish)

¡Únete a nuestro equipo y lidera la operativa de nuestros centros en Bilbao! Buscamos un/a Coordinador/a de Servicios resolutivo/a y con iniciativa para gestionar proyectos, optimizar recursos y dirigir a nuestro equipo de tutores y profesores. Si tienes titulación superior, dominas el euskera y aportas experiencia en el análisis de costes y gestión de subvenciones, te ofrecemos un contrato indefinido, un salario competitivo de 35.000¿ y más de 8 semanas de vacaciones al año. Si quieres un puesto de responsabilidad en un entorno dinámico y estable, este es tu lugar.

Como Coordinador/a de Servicios, jugarás un papel clave en la estrategia, el funcionamiento y la rentabilidad de los centros. Tus responsabilidades diarias incluirán:

- Gestión analítica del servicio: Analizarás de forma continua los datos operativos, los ratios y los costes, elaborando previsiones estratégicas para optimizar la oferta y garantizar la viabilidad.

- Liderazgo de equipos docentes: Serás la persona responsable de dirigir, organizar y definir las líneas de actuación del equipo de tutores/as y profesores/as (aproximadamente 3 personas a tu cargo directo).

- Coordinación operativa de centros: Supervisarás el buen funcionamiento de los distintos centros, asegurando una perfecta sincronización y un flujo de trabajo ágil entre todos los departamentos de la organización.

- Gestión de subvenciones y proyectos: Liderarás todo el ciclo de vida de las ayudas públicas y proyectos sociales, encargándote de su tramitación, seguimiento exhaustivo y posterior justificación económica.

- Comunicación corporativa: Actuarás como nexo principal y referente, gestionando y liderando de manera efectiva tanto la comunicación interna con los equipos como la comunicación externa de la entidad.

Para asegurar el éxito en esta posición, buscamos a una persona con clara visión de negocio, capacidad de liderazgo y el siguiente perfil profesional:

- Formación académica: Titulación universitaria en Administración y Dirección de Empresas (ADE), Economía, Finanzas, Gestión de Negocios o disciplinas afines.

- Idiomas:

Euskera: Nivel C1 acreditado (EGA, HABE o certificados equivalentes). Requisito imprescindible.

Inglés: Se valorará positivamente aportar conocimientos del idioma.

- Experiencia mínima (2-3 años) en:

Puestos de gestión y coordinación operativa.

Liderazgo y dirección de equipos de trabajo (acostumbrado/a a gestionar equipos de al menos 3 personas).

Realización y seguimiento de análisis de costes.

- Se valorará muy positivamente (Puntos Extra):

Experiencia previa tramitando, gestionando y justificando subvenciones o ayudas públicas.

Haber participado o colaborado en la ejecución de proyectos de carácter social.

Experiencia en la elaboración de estudios de viabilidad económica.

- Habilidades personales (Soft Skills):

Alto grado de autonomía para la toma de decisiones.

Actitud proactiva orientada a la búsqueda de soluciones y la mejora continua.

Excelentes dotes de comunicación, tanto para la gestión del equipo como para la interlocución externa.

Persona habituada y con clara vocación para el trabajo en equipo.

Sabemos que el talento se cuida, por eso nuestro cliente ofrece un paquete retributivo y de conciliación por encima de la media del sector:

- Estabilidad absoluta: Contrato indefinido a jornada completa (1.674 horas anuales) desde el primer día.

- Retribución atractiva: 35.059,50¿ brutos anuales (estructurado en 28.195,02¿ de salario base + 6.864,48¿ de plus de responsabilidad).

- Horario y conciliación: Jornada de 38 horas semanales. Contarás con un horario partido pero con alta flexibilidad, además de jornada intensiva todos los viernes (salida a las 15:00h) para alargar tu fin de semana.

- Plan de vacaciones inmejorable: Disfrutarás de un tiempo de descanso excepcional, diseñado para una desconexión real:

Semana Santa completa y Semana de Pascua.

4 semanas consecutivas de vacaciones en verano (durante los meses de julio y agosto).

Semana completa en Navidad.

10 días de libre disposición adicionales (como compensación por el cargo de responsabilidad, a disfrutar coordinándolos con las necesidades operativas del servicio).