Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service with Portuguese - After-Sales Dept.

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

If you are passionate about the world of sports, cutting-edge technology, and enjoy providing solutions that improve people's experiences, this is your opportunity. We are looking for an enthusiastic After-Sales Customer Service representative to join a high-performance team in Barberà del Vallès.

If you have a vocation for service, sports knowledge, and the desire to work for a leading brand, we want to meet you!

Your main mission will be to ensure the highest quality in user assistance and after-sales advice. Your responsibilities will include:
- Direct user attention
- Support for doubts or queries that customers may have, resolving incidents related to the operation of the equipment.
- Resolution of complaints and reporting of incidents.

To succeed in this position, we are looking for profiles that meet the following criteria:
- Previous experience in Customer Service and/or after-sales services.
- Clear customer orientation.
- It is highly valued to be a sports enthusiast or to practice sports regularly.
- Necessary to have a car/motorcycle to access the company offices.
- High level of Portuguese

- Full-time working day from Monday to Thursday from 8 to 17 (with half an hour for lunch) and Friday from 8 to 14
- Salary: 12.60 Euros gross/hour (approx. 2000 Euros gross/month)
- You will receive training to be able to perform the functions of the position correctly
- Temporary contract
- Immediate start

View original advert (Spanish)

Si te apasiona el mundo del deporte, la tecnología de vanguardia y disfrutas ofreciendo soluciones que mejoren la experiencia de las personas, esta es tu oportunidad. Buscamos a un/a Customer Service Post Venta, entusiasta para unirse a un equipo de alto rendimiento en Barberà del Vallès.

Si tienes vocación de servicio, conocimientos deportivos y poder trabajar en una marca líder, ¡queremos conocerte!

Tu misión principal será garantizar la máxima calidad en la asistencia al usuario y el asesoramiento postventa. Tus responsabilidades incluirán:
- Atención directa al usuario o usuaria
- Soporte a dudas o consultas que puedan tener los clientes, resolviendo incidencias relacionadas con el funcionamiento de los equipos.
- Resolución de reclamaciones y reporte de incidencias.

Para triunfar en esta posición, buscamos perfiles que cumplan con los siguientes criterios:
- Experiencia previa en Atención al cliente y/o servicios de postventa.
- Clara orientación al cliente.
- Muy valorable ser un apasionado/a del deporte o practicarlo de forma habitual.
- Necesario disponer de coche/moto para acceder a las oficinas de la empresa.
- Nivel alto de portugués

- Jornada laboral completa de lunes a jueves de 8 a 17 (con media hora para comer) y viernes de 8 a 14
- Salario: 12,60 Euros bruto/hora (2000 Euros bruto/mes aprox)
- Recibirás formación para poder desempeñar las funciones del puesto correctamente
- Contrato temporal
- Incorporación inmediata