Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Call Center Technician

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you want to work with Randstad and give your technical profile a boost this summer? We are selecting a Call Center Technician in Torres de Elorz whose analytical skills and customer service will be vital for resolving incidents. Take advantage of July and August 2026, take the next step in your professional career, and trust our team!

In your day-to-day, you will be responsible for providing support in the service administration department:

- Technical telephone support: Reception, assessment, and filtering of received inquiries or incidents.
- Resolution and escalation: Searching for immediate possible solutions and, if necessary, alerting the local technical service.
- Complementary administrative tasks: Between calls, you will support data entry into the system, information updates, and manual maintenance.

- Education: Vocational Training (FP) qualification or Engineering Degree (we also value final-year engineering students).
- Key competencies: Empathy, analytical capacity, communication, and teamwork.
- Experience: Previous experience in customer service will be positively valued, although it is not essential.
- Languages: Not mandatory, but will be positively valued.

- Contract type: Interim contract for IT substitution and vacation coverage.
- Duration: From July 1, 2026, to August 31, 2026 (with the possibility of extension until mid-September).
- Location: Polígono Vizcaya, Torres de Elorz (Navarra).
- Remuneration: Regulated by the Metal Trade Agreement of Navarra, Specialized Worker category (Reference base salary of €1,642.40/month according to 2025 tables, currently under negotiation).
- Facilities: The company has a complete office with a dining area at your disposal.

View original advert (Spanish)

¿Quieres trabajar con Randstad y dar un impulso a tu perfil técnico este verano? Seleccionamos un/a Técnico/a de Call Center en Torres de Elorz cuya capacidad de análisis y atención al cliente serán vitales para la resolución de incidencias. ¡Aprovecha los meses de julio y agosto de 2026, da el paso en tu carrera profesional y confía en nuestro equipo!

En tu día a día, te encargarás de dar soporte en el departamento de administración de servicios:

- Atención telefónica técnica: Recepción, valoración y filtro de las consultas o incidencias recibidas.
- Resolución y escalado: Buscar posibles soluciones inmediatas y, si es necesario, lanzar el aviso al servicio técnico local.
- Tareas administrativas complementarias: Durante el tiempo entre llamadas, apoyarás en la introducción de datos en el sistema, actualización de información y mantenimiento de manuales.